Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. Perfect!”

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Posted 2 years ago

Encouraging 5-star review, thank you David.

Posted 2 years ago

“Efficient and good value.”

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Posted 2 years ago

Superb to read... thank you Jessica!

Posted 2 years ago

“I was very impressed by the way in which my enquiry about house insurance was handled. I was able to complete the purchase of a new policy quickly and with a minimum of fuss over the 'phone with the help of Stanhope's Reece Butcher. I have subsequently recommended Stanhope to a neighbour.”

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Posted 2 years ago

Thanks Geoff for your 5 star rating of Stanhope Insurance. I'm so pleased to hear about your positive experience. Your kind words about Reece's help in quickly and easily getting you a new policy over the 'phone is greatly appreciated. We're so pleased that you've recommended us to your neighbour. We can't thank you enough!

Posted 2 years ago

“very helpful and showed awareness of my needs”

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Posted 2 years ago

Listening seems to be a are commodity these days. Pleasing to know we showed an awareness of your needs.

Posted 2 years ago

“I found Stanhope very helpful and efficient and your operator polite and very helpful his name was Will could not wish for a better service”

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Posted 2 years ago

Thank you for your 5 star rating of Stanhope Insurance, Gerald! We are extremely pleased to know that you found Stanhope very helpful and efficient and that Will was polite (not unusual for him... thankfully!). We appreciate you taking the time to share this experience with us.

Posted 2 years ago

“Phones answered quickly by a real person! Policy not in operation yet so cannot comment on reliability yet.”

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Posted 2 years ago

As mentioned in other replies - 100% free range humans at Stanhope, always! Thank you for the review prior to purchase.

Posted 2 years ago

“Good service”

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Posted 2 years ago

Thank you, Pamela.

Posted 2 years ago

“Very helpful, efficient and professional service. Also competitive quote.”

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Posted 2 years ago

A prized review, Michelle. Thank you.

Posted 2 years ago

“Understood our needs”

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Posted 2 years ago

Thank you so much for your 5 star rating of Luke.

Posted 2 years ago

“Excellent customer service from Heather Reeves, she was a pleasure to deal with, quick to respond and sourced me exactly what I had asked for. A real asset to your business.”

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Posted 2 years ago

Thank you for the amazing review, Andrew! We are so pleased that Heather Reeves provided you with excellent customer service and was able to source what you had asked for.

Posted 2 years ago

“Responsive, friendly, professional. Highly recommend”

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Posted 2 years ago

A valued 5-star review, thank you.

Posted 2 years ago

“Having been let down by another insurance broker, I phoned Stanhope on a Friday afternoon to obtain cover for my renovation on the following Monday morning. James was able to obtain the appropriate cover that evening. He was very friendly and knowledgeable and I would have no hesitancy in recommending Stanhope's excellent service.”

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Posted 2 years ago

Thank you so much Paul for your 5-star rating of Stanhope Insurance. We are pleased to hear James was friendly and knowledgeable when helping you obtain the appropriate cover you needed in a timely manner. We're thrilled to have built a trusting relationship with you and thank you for your kind words. We look forward to continuing to serve you in the future.

Posted 2 years ago

“The broker when out of his way to help me sort insurance for my build. He was both knowledgable and a real pleasure to deal with. thank you”

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Posted 2 years ago

Thank you, Catherine, for your 5-star rating of David from Stanhope Insurance! We are glad to know we were able to help you sort out your insurance for your building. We are very appreciative to know you had such a positive experience. Thank you for choosing Stanhope for your insurance needs!

Posted 2 years ago

“I was impressed with the attentiveness of Stanhope’s representatives throughout the process of arranging my home insurance. Both Daniel Handley and April Howard warrant mention for their care and attention.”

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Posted 2 years ago

We encouraged to hear you were impressed with the attentiveness of Daniel Handley and April Howard throughout the process of arranging your home insurance. We appreciate your business.

Posted 2 years ago

“Absolutely efficient and very friendly service. William Moyse assisted us with our home building and content insurance with total professionalism. Can highly recommend Stanhope Insurance.”

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Posted 2 years ago

Very kind words, Antoinette, thank you. As one of the newer members of the team this will bring a joyful cheer to William.

Posted 2 years ago

“Good service ,very helpful when setting up my insurance. Responded promptly to any questions i had.”

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Posted 2 years ago

Thank you so much for the 5 star rating Jacqueline! We are delighted that you found our service good and that we were very helpful in setting up your insurance. Welcome to the Stanhope community.

Posted 2 years ago

“Quick, easy , accurate and helpful service”

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Posted 2 years ago

This is a pleasing 5-star review, Pippa. Thank you for finding a moment express your thoughts about the service received.

Posted 2 years ago

“My advisor Will was totally approachable & friendly . He was very efficient with searching for the best insurance cover & price as well .I had to call him a few times with questions I had & he made me feel that nothing was too much trouble. It was a totally stress free experience .”

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Posted 2 years ago

Thank you so much for the great rating, Marion! We are thrilled to hear that Will was so friendly and helpful, and that your experience with us was stress-free. We appreciate your kind words and we're glad you had such a positive experience. Welcome to the Stanhope community.

Posted 2 years ago

“I found your advisor Holly very helpful as she guided me through my application. She also phoned me back as arranged and kept in touch throughout. Excellent service.”

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Posted 2 years ago

As one of the newer members of the team, this will encourage Holly. Thank you.

Posted 2 years ago

“The person in your team we dealt with looks competent and knowledgeable. Plus she was very proactive and responsive.”

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Posted 2 years ago

Thanks so much for the 5-star rating for Stanhope Insurance! It's really wonderful to hear that you had a positive experience with the team member you dealt with. We're delighted that they provided you with such competency and responsiveness.

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews