Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing with David from Stanhope Insurance was an easy experience, with what felt like to us, an unusual and complex request, was handled with ease and provided us with confidence that Stanhope was the right company to use. The conversations were both friendly and professional, with no high-pressure sales tactics, or endless phone calls.”

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Posted 2 years ago

We are delighted to hear about your positive experience when dealing with David from Stanhope Insurance! We are glad that he was able to help you effectively and efficiently with your complex request and that you felt confident in the service Stanhope provided.

Posted 2 years ago

“Heather was extremely helpful and informative, she took time to take down the specifics of our build and ensure we got the right policy. She is a credit to your company.”

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Posted 2 years ago

We are thrilled to know that Heather provided you with such a great experience. We appreciate your kind words about her and are glad to hear that you are a returning customer! Thank you for your continued support.

Posted 2 years ago

“Stanhope were very helpful with the transfer of my property insurance everything went smoothly plus i had a big saving on my payments, would highly recommend Many thanks.”

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Posted 2 years ago

Thank you so much for your wonderful 5-star rating, Kevin! We're so glad to hear that the transfer of your property insurance went smoothly and that you had a big saving on your payments.

Posted 2 years ago

“Excellent, efficient service”

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Posted 2 years ago

Thank you, Kay.

Posted 2 years ago

“Very helpful indeed and came up with two quotes which beat my previous brokers renewal quote!”

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Posted 2 years ago

Thank you so much Hayley for your 5 star rating of Stanhope Insurance.

Posted 2 years ago

“I found your adviser to be extremely helpful and kind as I am dealing with a bereavement. I would definitely recommend Stanhope Insurance to other people.”

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Posted 2 years ago

Thank you so much, Peter, for your 5 star rating of Stanhope Insurance. I am delighted to hear that you found your adviser to be extremely helpful and kind while you were dealing with a bereavement. Your recommendation of Stanhope Insurance to other people is greatly appreciated.

Posted 2 years ago

“April was so friendly and helpful. Having never been in this situation before I wasn't sure how to go about it but she made the whole process simple for me.”

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Posted 2 years ago

Thank you so much for your 5 star review, Jane! We really appreciate you taking the time to share about your experience with Stanhope Insurance.

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

James, we've just taken a look at your file and noticed the documents we're issued to you last week Friday. We've reached out and re-forwarded them to you once again. It appears they may have got stuck in a junk folder? Please let us know if these are received accordingly. Thank you.

Posted 2 years ago

Thank you James for revising the review! Really kind.

Posted 2 years ago

“Absolutely fantastic. They halved our house insurance premium last year; so we asked them to quote for landlords insurance when that came due; and they halved that premium too. Friendly, approachable, engaging, courteous - they have it all!”

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Posted 2 years ago

Absolutely fantastic. We're pleased that you could make a saving on your insurance purchases this year without compromising quality of service or products. Welcome to Stanhope.

Posted 2 years ago

“Ryan was 1st class understood what I wanted and provided it at a competative price”

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Posted 2 years ago

Thanks so much for your 5-star rating, Chris! We're glad you had a great experience with Ryan and that he was able to provide you with what you were looking for at a competitive price. We appreciate your support!

Posted 2 years ago

“Stanhope provided a thoroughly efficient service in providing us with the type of insurance we have been seeking for some time. Our adviser, Will, was consistently polite, courteous and prompt in his response to all our queries.”

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Posted 2 years ago

Thank you for your wonderful 5 star rating of Stanhope Insurance! We are delighted that you found our services to be efficient and satisfactory. We are especially pleased to hear that Will was incredibly helpful and accommodating to you! We would also like to thank you for your loyalty to Stanhope Insurance, and we look forward to working with you in the future.

Posted 2 years ago

“David was extremely professional and helpful and ensured we had the right policy in place for our needs.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a five star rating on Stanhope Insurance. We are delighted to hear that David was extremely professional and helpful and that you were able to get the right policy in place for your needs.

Posted 2 years ago

“Very friendly and helpful. Give good advice and they're efficient.”

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Posted 2 years ago

Thank you for this 5-star review of Steve and his work.

Posted 2 years ago

“Great service from April Howard at Stanhope, as she searched the market for a product that would properly suit our needs. Other mainstream online and direct insurers had either declined the business or quoted an extortionate premium. The product April found covered all our needs and more. Although the policy is more expensive than our last one, the previous insurer was unwilling to renew the policy due to rising costs and the value of the insured property. This new policy from Stanhope is far more comprehensive in its cover than our last policy, hence the premium reflects the more niche nature of the insurance product.”

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Posted 2 years ago

Thank you so much for your 5 star rating of April at Stanhope Insurance, Roy. We are so grateful for your repeat business and your kind review. We really appreciate the fact that April Howard was able to find an insurance product tailored to your specific needs. Welcome to the Stanhope community.

Posted 2 years ago

“Perfect service”

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Posted 2 years ago

Thank you for the 5-star review, Stephen.

Posted 2 years ago

“Great service. Made finding the right level of cover for our specialist thatch insurance, easy.”

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Posted 2 years ago

We are pleased to hear you found our great service helpful in finding the right level of cover for your specialist thatch insurance. Thank you.

Posted 2 years ago

“Efficient service providing the fight insurance for listed building”

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Posted 2 years ago

We are pleased to hear our service provided the right insurance for listed buildings. It is even more meaningful to know we have earned your trust and patronage. We love listed buildings!

Posted 2 years ago

“Very good quick service”

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Posted 2 years ago

Thank you, Bruce. We cherish you taking a moment to write us a 5-star review.

Posted 2 years ago

“Very helpful and quick response.”

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Posted 2 years ago

Thank you, Robert and Denise. Welcome to the Stanhope community.

Posted 2 years ago

“Great explanation of all products that I required.”

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Posted 2 years ago

Pleasing to read. Thank you Charlie for leaving us a 5-star review.

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews