Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 15th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The proof of 'any' insurers worth is when you have to make a claim. Fingers crossed I never have to however 'then' would be the best time to submit a review as the end user.”

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Posted 7 months ago

Thanks, Redmond. Take the lack of 1-star reviews on claims handling as a hint to how great we can be when it comes to claims. Welcome to Stanhope!

Posted 6 months ago

“easy to follow service”

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Posted 7 months ago

Thanks for buying insurance on our comparison site for jewellery and luxury watches.

Posted 6 months ago

“Excellent service. No issues very easy to insure my watch.”

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Posted 7 months ago

Thank you, John.

Posted 6 months ago

“We have been with Stanhope for many years. They are consistently in our corner and look out for us. They provide serious advice, carefully thought through and well researched. Every year we feel we get the right coverage, trading off risk and price appropriately. Very satisfied customers.”

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Posted 7 months ago

Thank you so much for your kind words! We're thrilled to hear that you've been satisfied with our service over the years. It’s our mission to ensure our clients feel supported and well-informed when it comes to their insurance needs. We’re always here to help you find the right balance between coverage and cost! Matthew Ashton

Posted 6 months ago

“Great customer service. Priced really well for asset insurance.”

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Posted 7 months ago

Thank you so much for your kind words! We're pleased you found our pricing competitive.

Posted 6 months ago

“Jon is fantastic and super efficient. Great service all round.”

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Posted 7 months ago

Thank you, Will.

Posted 6 months ago

“My broker found me a more comprehensive policy and it was less money than I was currently spending”

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Posted 7 months ago

Not a bad day when you get more cover for less money! Thanks, Lynda.

Posted 6 months ago

“Excellent Service.”

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Posted 7 months ago

We appreciate the 5-star review, Thuraisamy. Thank you.

Posted 6 months ago

“Easy and concise process. 100% recommended”

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Posted 7 months ago

Thank you, Michael.

Posted 6 months ago

“The most helpful and professional Insurance Broker I have used”

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Posted 7 months ago

Excellent to hear, David. We intentionally work on our professional approach.

Posted 6 months ago

“Having started my process using the online portal for a quotation, the follow up contact from the team at Stanhope was friendly and engaging.”

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Posted 7 months ago

When building the comparison site, we did not want to sacrifice human touch as part of our service, which is why our telephone number and email address is accessible throughout. It's pleasing to hear our clients enjoy this approach too. Thank you, Stuart. We're blessed you chose to insure through Stanhope.

Posted 5 months ago

“Very responsive service. Declan kept me informed throughout the process and achieved a very acceptable outcome.”

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Posted 7 months ago

Punctuality, love it. Thank you, Andrew, for the 5-star review.

Posted 5 months ago

“Hugo P helped line up buildings insurance cover for my client rapidly on a Friday afternoon - very helpful, responsive and insightful. I've not worked with Hugo before but i would be happy to work with him again. (Solicitor, Taylor Wessing)”

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Posted 7 months ago

With many years of building strong relationships with underwriters under our belt, we're able to leverage these for those last minute requirements. Let's face it, sometimes we just need insurance arranged at the 11th hour. We're buoyed to read about Hugo coming through for you and getting something arranged.

Posted 5 months ago

“Very easy process and nice person on phone”

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Posted 7 months ago

Thank you, Alison

Posted 6 months ago

“Very helpful knowledgeable and pleasant to deal with”

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Posted 7 months ago

Superb to read - thank you. 😀

Posted 6 months ago

“Very happy with the service, at what was a complicated time for me. Alyson was very patient and understanding. Think it's one of the best service experiences that i've had, so very happy indeed.”

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Posted 7 months ago

Thank you! Alyson is superb at her work and we're blessed to have her within our commercial team.

Posted 5 months ago

“Excellent service”

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Posted 7 months ago

Thank you!

Posted 5 months ago

“Very professional and smooth - will see what other insurance areas you may be able to assist with - 'medical' comes to mind”

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Posted 7 months ago

That's right. We can help with medical, life insurance and pretty much most things within our Ardonagh partnership. We appreciate the 5-star review, thank you.

Posted 5 months ago

“Really impressed with the personal service this company gives; the speed the quote was offered and then emails to confirm phone conversations. You talk to a 'real' inteligent person who knows what they are talking about, knows the insurance industry and can appreciate your needs. Impressive, especially Beth.”

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Posted 7 months ago

We love this review. Thank you!

Posted 5 months ago

“Efficient, friendly and saved me money. Great service”

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Posted 7 months ago

Wonderful! Thank you, Lucy.

Posted 5 months ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews