Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 15th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently insured my watch through Stanhope. For whatever reason, my payment didn’t go through. I received a very nice email from Stanhope highlighting the issue and I called them. The matter was resolved without any glitches. And the person Ali spoke to was incredibly pleasant. My documents were also emailed to me when I initially took the insurance out. The best thing is that you’re speaking to someone in th UK.”

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Posted 8 months ago

We only employ 100% organic and free range humans at Stanhope so we can offer the service you've received. Thank you.

Posted 5 months ago

“Very helpful chap gave me good advice 👍”

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Posted 8 months ago

Thank you, Shaun. We're pleased you're insured through us.

Posted 6 months ago

“So far very good. Nice lady on phone and easy website to use”

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Posted 8 months ago

Thank you, Antony, for leaving us a 5-star review.

Posted 6 months ago

“Helped where noone else could”

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Posted 8 months ago

A fantastic review, showing our capabilities with the more non-standard risks.

Posted 6 months ago

“Very simple process to put the policy in place, and at a reasonable rate.”

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Posted 8 months ago

Thank you, Wayne.

Posted 6 months ago

“Great service - straight forward and prompt.”

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Posted 8 months ago

We value this 5-star review, Alun. Thank you.

Posted 6 months ago

“They made sure they reminded me, a few times, about renewal, to make sure my jewellery stays insured. The price went down from last year and all the paperwork was correct. It was an efficient service, and I could call a human too, for questions, which is always welcome these days!”

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Posted 8 months ago

Thank you for your wonderful feedback!

Posted 5 months ago

“Jewellery insurance following purchase from Boodles. Surprised to learn valuables not covered when left in hotel / ship room safe”

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Posted 8 months ago

Thank you for buying a policy following the 14-day complimentary cover offer through Boodles.

Posted 5 months ago

“Declan was excellent. Very professional and thorough. We needed cover quickly and he completed it all very efficiently. Would highly recommend Stanhope Insurance.”

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Posted 8 months ago

Thank you so much for your kind words, Helen! We're thrilled to hear that Declan was able to assist you efficiently. Your recommendation means a lot to us!

Posted 5 months ago

“Very professional informative and friendly . Lots of advice given . A truly pleasant experience”

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Posted 8 months ago

Impeccable review of the work Vicky Pine did for you. Thank you.

Posted 5 months ago

“Very efficient polite and friendly when contacted by telephone and e-mail Very happy with the recommendations and the purchase made”

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Posted 8 months ago

We're thrilled to hear about your positive experience with us! Our team aims to provide efficient and friendly service, so it's wonderful to know we met your expectations. Thank you for your kind words about our recommendations!

Posted 5 months ago

“Quick results, easy to read through and assess. It saved me from having to investigate several different providers myself. I am pleased with the price and the provider that I chose in the end. They turned out to be a market leader, that in my ignorance, I had never heard of previously.”

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Posted 8 months ago

Neil, what a pleasant surprise about being insured with a market leader, unintentionally! This is good feedback as we could do a little more in explaining who our markets are.

Posted 5 months ago

“Very easy process, everything as required. Very happy with service”

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Posted 8 months ago

A happy client = a happy broker. Thank you!

Posted 5 months ago

“Excellent service”

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Posted 8 months ago

Thank you, Roger and welcome to the Stanhope community.

Posted 5 months ago

“The only place I coudl get my watch insured but it was very expensive.”

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Posted 8 months ago

Thanks for the review. We're more than happy to discuss the rating system, we're quite transparent about it. You can read about it here: https://www.stanhopeinsurance.co.uk/blog/pricing/how-much-will-it-cost-to-insure-my-watch-or-watch-collection/

Posted 5 months ago

“Easy and quick. No hassle.”

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Posted 8 months ago

Just how insurance should be! Thank you.

Posted 5 months ago

“Very good on breakdown Good pricing. Very good service from vicky”

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Posted 8 months ago

Thank you, Simon. Vicky is, quite simply, superb!

Posted 5 months ago

“Brilliant start to finish 👍. Will definitely recommend thank you”

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Posted 8 months ago

Thank you, Steve. We appreciate the recommendation, too.

Posted 5 months ago

“Emily was really responsive, helpful and polite. She ananswered all of my questions!”

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Posted 8 months ago

Marvellous review of Emily and her work. Thank you, Salma.

Posted 5 months ago

“Sensibly priced and comprehensive, certainly recommend them.”

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Posted 8 months ago

Thank you, Michael.

Posted 5 months ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews