Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All is good thanks”

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Posted 1 year ago

Thank you for your review and welcome to Stanhope!

Posted 1 year ago

“Great quality of service”

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Posted 1 year ago

We are delighted to have been able to help, thank you for your review

Posted 1 year ago

“Very polite and helpful”

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Posted 1 year ago

Thank you for sharing your 5 star review

Posted 1 year ago

“I found Stanhope by chance on a Google search. They were excellent from the start. Efficient, knowledgeable and competent. Found me a better policy for much less. Really pleased and will stay with them I’m sure!”

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Posted 1 year ago

We are delighted that you found us and that we could find you a better policy! Thank you for sharing your kind words and 5 star review here. Welcome to the Stanhope community.

Posted 1 year ago

“Very helpful very informative gave us a good quotation . Happy to be part of the team”

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Posted 1 year ago

Thank you for your review. We are glad to receive your positive feedback and welcome to the Stanhope Community

Posted 1 year ago

“Excellent customer service. Donna was extremely helpful, very knowledgeable and had great follow up.”

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Posted 1 year ago

Thank you so much for your awesome 5-star rating! We're glad you enjoyed the experience of working with Donna. Your kind words will bring her a lot of encouragement!

Posted 1 year ago

“My insurance is fine thank you.”

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Posted 1 year ago

Thank you for your review, welcome to Stanhope

Posted 1 year ago

“User friendly thus far.”

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Posted 1 year ago

Thank you for your review. We are glad to receive your positive feedback.

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Great to read. We're pleased to secure your business, Rob

Posted 1 year ago

“5 Star Very Good. Tapped on the star rating but it didn’t work. 🤷‍♀️ Prompt efficient response.”

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Posted 1 year ago

We are so pleased that you rated your experience highly. Thank you for the five stars.

Posted 1 year ago

“Excellent contact with Andy Goodman”

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Posted 1 year ago

Thank you for your kind words, we're pleased we could help

Posted 1 year ago

“Marie Golding is great!”

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Posted 1 year ago

Thank you so much for this 5 star review. We value customers feedback and this is great to see.

Posted 1 year ago

“Was not impressed that due to an admin error, I was left without any insurance for a month.”

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Posted 1 year ago

Sandra, we've looked into the matter, and you're right; we did make a mistake. This one was missed from our renewal tracking because of a data input error. You called to chase us, and Megan sorted out cover immediately. We did make a mistake, but, to Megan's credit, as soon as we were aware, we sorted the cover straight away. We apologise for the error but we thank you for your graciousness with us.

Posted 1 year ago

“A represhing change from dealing with nameless, faceless call centres that treat you like a number, rather than an individual. Stuart understood our requirements following a short telephone conversation and provided an excellent solution at a competitive price. Follow-ups were timely and efficient. The product offered was just what we needed. No hesitation in recommending Stanhope of your insurance needs.”

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Posted 1 year ago

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us, especially with Stuart who is a Stanhope superstar! If you need anything in the future, please don’t hesitate to contact us. We are grateful for your 5 stars and recommendation.

Posted 1 year ago

“Helpful and good service”

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Posted 1 year ago

Thank you so much for your 5-star review. We very much appreciate this!

Posted 1 year ago

“Great service, nice people. Very efficient and friendly.”

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Posted 1 year ago

Thank you for your kind words, we're pleased we could help.

Posted 1 year ago

“After a shaky start the Stanhope team worked well to get my household renewal agreed - Rachel Lansley in particular was excellent”

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Posted 1 year ago

Thank you so much for your honest feedback on our services at Stanhope. We strive to ensure our clients are totally satisfied, and although we didn't quite hit the mark initially we are pleased to hear Rachel and her hard work found you the right outcome. Thank you for choosing Stanhope for another year.

Posted 1 year ago

“Helpful and efficient service from Stanhope Insurance. Clear on pricing and prompt to send paperwork across. Thank you!”

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Posted 1 year ago

Thank you so much for this 5 star review. We value customers feedback and this is great to see.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you very much for leaving a 5-star review Tim, we appreciate it!

Posted 1 year ago

“Excellent and bespoke service. Holly Leng was great and super efficient. Stayed on top of everything!”

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Posted 1 year ago

Holly will be so pleased to read your lovely review. It's amazing to hear your process was easy and Holly offered you great advice which resulted in finding you the most suitable policy. Welcome to the Stanhope community!

Posted 1 year ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews