Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From initial enquiry through to policy inception, I received a friendly, professional, and excellent service from Laura Pattison and the team at Stanhope and would have no reservation in recommending Stanhope Insurance to family and friends alike.”

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Posted 3 years ago

That sounds like our Laura! Thank you Paul and welcome to Stanhope.

Posted 3 years ago

“Chantelle was super helpful, nothing is too much trouble, defiantly recommend Stanhope Insurance to friends/family.”

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Posted 3 years ago

A joyous review, thank you, Samantha. We will feed this back to Chantelle and the team.

Posted 3 years ago

“Happy with service.”

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Posted 3 years ago

Glad to hear. Thank you.

Posted 3 years ago

“Needing insurance for building work for a large extension to my house, I found Stanhope Insurance very helpful in explaining the various potential problems.”

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Posted 3 years ago

Thank you, William. Hugo administered your file and we will pass this on to him.

Posted 3 years ago

“Easy to arrange and helpful advisor”

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Posted 3 years ago

Thank you, Diane. 🫶🏾

Posted 3 years ago

“Fantastic service from Ryan”

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Posted 3 years ago

Top review. Thank you 🙏.

Posted 3 years ago

“This was excellent way to insure items. It was quick and easy and theorems on the other side of the phone we’re extremely helpful.”

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Posted 3 years ago

Good to read. Thank you Ana and John-Paul.

Posted 3 years ago

“Excellent service with Declan”

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Posted 3 years ago

Excellent 👌 Veronica. We will let Declan know you left this review.

Posted 3 years ago

“Donna was absolutely brilliant, polite, helpful and very patient with me! Highly recommend”

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Posted 3 years ago

That sounds very much like Donna, whether on the telephone or in the Stanhope breakout room! Thank you Louise.

Posted 3 years ago

“Elliott Cox made everything so easy and got me a very competitive quote. Very impressed by the personal touch and professionalism. Five stars to Elliott and to Stanhope.”

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Posted 3 years ago

Stephen, this is encouraging. As the newest member of the team, this will encourage Elliott! Welcome to the Stanhope community.

Posted 3 years ago

“Truly five star service. Very friendly. Very efficient; and they more than halved the premium our previous insurers wanted to charge us. Definitely sold. We have other properties insured, and you are now the first port of call.”

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Posted 3 years ago

We appreciate the review, Carl. For us, the premium must be backed up with excellent service - knowing this has happened is encouraging.

Posted 3 years ago

“I called Stanhope looking for landlord's insurance on a listed building. The service they offered was extremely friendly and professional and the quote they got me was actually less than my previous year's insurance and more than 100% less than the renewal price offered by my existing insurers. I will definitely be using them again in the future.”

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Posted 3 years ago

Superb review, thank you Mrs Devanny.

Posted 3 years ago

“Pleased with the service so far put my mind at rest”

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Posted 3 years ago

Thank you Lorraine for an encouraging review!

Posted 3 years ago

“Friendly service with a great price. Will certainly use to check other insurance products in future.”

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Posted 3 years ago

Yes, Mrs Blackmore! Welcome to the Stanhope community.

Posted 3 years ago

“Excellent Communication right from the start of my initial enquiry through to agreeing terms with Stanhope. Having been with existing insurance broker for 10 years, Stanhope were refreshingly different, attentive and great to do business with”

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Posted 3 years ago

It's encouraging to read many reviews that compliment the team's communication skills. It's not an easy skill-set to develop. Thank you, David.

Posted 3 years ago

“We were having difficulty getting home insurance cover due to a complex set of circumstances regarding building works. We has a very positive response from Hugo at Stanhope who was helpful and efficient and sourced the cover we needed.”

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Posted 3 years ago

Thank you, Paul. Hugo is one of our top advisors and we're blessed to have him with us.

Posted 3 years ago

“Very helpful and efficient.”

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Posted 3 years ago

Thank you, Philip.

Posted 3 years ago

“Stanhope found the right insurance policy for our needs. Sonny our adviser was very knowledgeable, went the extra mile to understand our needs and so we were very happy to place our business through him and Stanhope.”

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Posted 3 years ago

Brilliant Stefan. Thank you for taking a moment to write us a review.

Posted 3 years ago

“We needed to get cover for contents left in our property during renovation works, while we were not living on site. This proved impossible for me to find and we were very grateful to the staff at Stanhope, who persisted and arranged suitable cover for us.”

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Posted 3 years ago

Contents cover within a property undergoing renovation can be tricky. That said, we do have some markets for this and, more often than not, can offer solutions. Thank you for the review.

Posted 3 years ago

“Friendly, clear & informative advice. Very well explained insurance gobbledygook. Direct line through to your adviser and no call wait times. What has taken hours on the phone to other insurance companies was done in minutes with Stanhope. So far so good!”

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Posted 3 years ago

Excellent Alex. Thank you for the review and for commenting on the ease of getting through to someone.

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews