Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart Knight was very tolerant and explained all aspects of the insurance cover. I would not hesitate in using your services again.”

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Posted 3 years ago

Thank you for the review William! We look forward to having you with us for years to come.

Posted 3 years ago

“Declan could not have been more helpful. I saved a considerable sum on my household insurance and got cover for an item that other insurance companies would not insure as part of the household insurance. He was great at getting back to me quickly with the information I needed to make decisions and the whole thing was very time-efficient. A great experience.”

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Posted 3 years ago

What can we say?! It sounds to us like all boxes have been ticked. As one of the newer members of the team, this will greatly encourage Declan. Thank you for choosing Stanhope, we are happy to welcome to Deborah!

Posted 3 years ago

“You feel as if you are ‘in safe hands’ when speaking to the staff at Stanhope! Friendly, good communication, immediate answering of the phone! Pleased I decided to contact this company.”

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Posted 3 years ago

Thank you for your review Carol. We are glad to have you!

Posted 3 years ago

“Very professional, worked hard to achieve what we needed and understood the complexities of owning and insuring a Thatched property. It was a good experience.”

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Posted 3 years ago

Thank you for the review Shan. We are so glad you have decided to come on board with us!

Posted 3 years ago

“Very good service. Polite and knowledgeable. Very helpful.”

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Posted 3 years ago

Thank you for your review Susan. Donna is your Private Client Advisor and we couldn't agree more with how you have described her!

Posted 3 years ago

“Great service, insurance sorted quickly - so much easier than trying to find a suitable policy myself. Thank you!”

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Posted 3 years ago

We love that we get to come to work and make people's lives easier. Thank you for trusting us with you insurance needs Ann, we hope this is a relationship we can continue for many years to come!

Posted 3 years ago

“Stanhope insurance has been very helpful in getting me a cheaper insurance”

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Posted 3 years ago

Thank you for your review Cora and thank you for renewing your insurance with us. Please do let us know what we could have done to get that extra star!

Posted 3 years ago

“Quick and professional /friendly service”

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Posted 3 years ago

Thank you for your review Pravin. We will ensure this is passed on to your Client Advisor, Sam!

Posted 3 years ago

“Great customer service”

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Posted 3 years ago

Thank you.

Posted 3 years ago

“A really good company. Stuart Knight was excellent. He explained everything clearly and patiently and found the perfect product for us at a fair price. It was also pleasing to be able to phone and speak directly to Stuart rather than go through a selection system. We are very pleased and would recommend Stanhope to anyone looking for renovation insurance.”

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Posted 3 years ago

Ann - what can we say?! What an excellent review of Stuart. We love that we offer a personal service and we are so glad that you have recieved this! We are glad that you have come on board with us and we hope the relationship will continue for years to come!

Posted 3 years ago

“Donna was friendly and approachable and found the type of insurance that I needed and was very efficient in completing the transaction on my behalf without any pressure.”

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Posted 3 years ago

Thank you for your review Michael and thank you for coming on board with Stanhope!

Posted 3 years ago

“Excellent friendly and efficient service giving very competitive quotes.”

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Posted 3 years ago

Thank you for the great review David!

Posted 3 years ago

“Jordan was simply brilliant. Thank you.”

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Posted 3 years ago

Fantastic review Nicholas - we will ensure this is passed on to Jorden!

Posted 3 years ago

“Danniella was most helpful in sorting out insurance for an unoccupied home.”

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Posted 3 years ago

Thank you for leaving such a lovely review about Danniella and for choosing to renew with us this year.

Posted 3 years ago

“Excellent service from Hugo. Whilst he clearly has a book of business, he made me feel that I was his only client.”

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Posted 3 years ago

What a great review! Thank you for taking the time to speak so highly of Hugo. We hope we can continue to have you with us at Stanhope for years to come.

Posted 3 years ago

“Jorgen was very helpful and sourced the best insurance policy for us, she phoned at the time agreed and sent our policy by email promptly. Good personal service”

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Posted 3 years ago

Thank you for leaving such a great review Carole and for trusting us with your insurance. As one of the newer team members, this will encourage Jorden!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for commenting on our service Adrian. We appreciate you renewing with us again this year!

Posted 3 years ago

“I was pleased to get a reminder, as requested, to renew my house, initially by mail then a phone call. When I called to renew the lady who spoke to me was very friendly and helpful and able to answer my questions. The whole process was quick and efficient.”

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Posted 3 years ago

Gillian, great to hear you have had such a positive experience. Thank you for the 5* review, we look forward to your renewal next year already!

Posted 3 years ago

“Extremely helpfull and came back with a competitive quote quickly”

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Posted 3 years ago

Thank you for your kind words. We are glad we were able to welcome you on board with us!

Posted 3 years ago

“Since moving our insurance over to Stanhope I have been very impressed with both the service provided and the premiiums they have sourced for us.”

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Posted 3 years ago

Thank you for your kind words Adrian - we are thankful that you have decided to renew with us again this year!

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews