Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,565 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,565 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 15th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate and set up”

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Posted 3 months ago

Very pleasing to read - we worked hard and trying to achieve this. 👍

Posted 3 months ago

“I contacted Stanhope looking for insurance for two high-end watches I had recently bought. Their website was clear and easy to navigate. I compared the cover they offered with other insurers and they Stanhope provided the best policy for my needs.”

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Posted 3 months ago

Thank you, Stephen. We're pleased to be protecting your watches. ⌚ Thank you for choosing Stanhope. 🙌

Posted 3 months ago

“Great service”

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Posted 3 months ago

Thank you, Garry. 💙

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Just how service should be. Thank you! ⭐

Posted 3 months ago

“Understood my changes and requirements and acted on them”

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Posted 3 months ago

Thank you for taking a moment to write a review, Susan.

Posted 3 months ago

“Extremely straightforward process and easy to use website”

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Posted 3 months ago

Insurance should be accessible and we're pleased this was your experience. 💙

Posted 3 months ago

“We were guided thoughout setting up our bespoke cover by Donna. Who we found to be easy going, helpful and very knowledgeable in arranging the exact cover we required. Mostly all done over the phone which is great and a rarity these days. Would highly recommend.”

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Posted 3 months ago

Donna is fabulous in many ways, but especially at sorting home insurance for her clients. We welcome your feedback. Thank you and welcome to the Stanhope community.

Posted 3 months ago

“Website was easy to use. Transparency on charges. Good broker with good reputation”

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Posted 3 months ago

💙 Thank you, Julie!

Posted 3 months ago

“Very simple and easy process. Always saves me time which I why I always go back to Stanhope.”

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Posted 3 months ago

We appreciate your repeat use of Stanhope. Thank you, Robert. 😎

Posted 3 months ago

“Very good at scanning the market for the most appropriate cover at the most cost effective premium.”

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Posted 3 months ago

Kind review, thank you Johan. 💙

Posted 3 months ago

“Really easy and swift insure process, would recommend.”

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Posted 3 months ago

⭐🙌

Posted 3 months ago

“I was very frustrated with my previous insurer, a call to Stanhope was a breath of fresh air...very helpful in understanding my requirements, and getting the right fit for my needs. Very responsive! The new policy was more in line to what I wanted. Thanks Ryan!”

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Posted 3 months ago

When it comes to complex home 🏘️ or renovation 🏗️insurance, Ryan is your guy. He is extremely personable and goes the extra mile to really understand the problem before looking to solve it. Welcome to Stanhope, Ross. 👍

Posted 3 months ago

“Good service so all good.”

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Posted 3 months ago

Just how high value home insurance should be. 🏘️

Posted 3 months ago

“We have had excellent service from Stanhope over several years and found them to be competitive and professional.”

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Posted 3 months ago

This review is most pleasing, since it talks of consistency across many seasons of life. We appreciate kind the comments, Paul. Thank you.

Posted 3 months ago

“Rob did a fantastic job. Extremely helpful.”

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Posted 3 months ago

Thank you, Clifford.

Posted 3 months ago

“Awful, unable to be contacted to cancel”

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Posted 3 months ago

Sorry to hear this, Connor. The cancellation took a day or two longer than hoped but we got there in the end.

Posted 3 months ago

“Donna Sankey was excellent in dealing with my application. She gave excellent briefings and moved swiftly to secure my cover.”

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Posted 3 months ago

Thank you, David! We’re thrilled to hear that Donna provided you with excellent service and was swift in securing your cover. 🌟

Posted 3 months ago

“My existing policy was coming up for renewal and I only had 48 hours to find a competitive quote. The team at Stanhope (specifically Donna Sankey) repsonded quickly and professsionally to find an alternative that we significantly better value. The repsonsiveness and professionalism was first class.”

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Posted 3 months ago

We're encouraged to hear that Donna and the team were able to assist you promptly and provide a solution that met your needs. It's a blessing to have you part of the Stanhope community. 💙

Posted 3 months ago

“Quick and easy competitive pricing”

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Posted 3 months ago

Amen to that!

Posted 3 months ago

“Have recently insured a collection of Swarovski Crystal through them, which has solved a problem for me that I thought was pretty insurmountable ... more than pleased. Excellent!”

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Posted 3 months ago

We're pleased you found an insurance home with Stanhope, Mark. Your collection is safe with us!

Posted 3 months ago

Stanhope Insurance is rated 4.8 based on 2,565 reviews