Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward and the most reasonable price. Customer service was very good.”

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Posted 2 months ago

Thank you, Kerri. We appreciate you taking a moment to express such positive thoughts. 👌

Posted 1 month ago

“Great service - clear, responsive and professional!”

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Posted 2 months ago

Thank you for leaving Stanhope a 5-star review. 🙌

Posted 1 month ago

“Interested in my situation and found a suitable product without a big fuss - thank you”

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Posted 2 months ago

You’re spot on, Sarj. We care deeply about our client and we’re genuinely interested in understanding how best to serve. Welcome to the Stanhope community. 👍

Posted 1 month ago

“Easy and straight forward process in sorting out my watch insurance .”

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Posted 2 months ago

Amazing to read. 💍

Posted 1 month ago

“Outstanding customer service - extremely helpful and knowledgeable.”

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Posted 2 months ago

Thank you, Sarah. 🙏

Posted 1 month ago

“Beth was excellent, really great communication throughout and that’s what made the biggest difference!”

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Posted 2 months ago

Thank you, Patrick. Welcome to the Stanhope community. We couldn't agree more when it comes to effective communication and it's positive impact on the buying experience.

Posted 3 days ago

“Emily who assisted me was exellent and communicated at all times. Thank you very much”

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Posted 2 months ago

Thank you for the 5-star review of Emily and her work.

Posted 1 week ago

“Was all made very simple by Stacey . All being well will look to use you again next year.”

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Posted 2 months ago

We love to read such reviews, James. Thank you.

Posted 3 days ago

“Simply very professional”

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Posted 2 months ago

Thank you.

Posted 3 days ago

“Very good service”

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Posted 2 months ago

We appreciate the 5-star review. Thank you, Simon.

Posted 3 days ago

“Started well - reasonable premium and cover, subject to a review of the rebuild cost. 4 weeks later, it was announced that the premium would be double due to the increase in rebuild costs (now double the current house purchase price). Difficult to contemplate how the premium doubled due to the rebuild increase alone, especially as the policy included substantial contents cover.”

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Posted 2 months ago

We’re sorry to hear about the impact of the premium increase following the building appraisal. A significant rise tied to rebuild costs can be surprising, especially when the sum insured increases following a survey. We ensure to clearly communicate the risk of a premium increasing or decreasing following a survey, before entering into a contract. On the positive side, you're now accurately insured and, most likely, benefit from extended replacement cover on the buildings. You can now sleep better at night knowing your asset is properly protected with the correct sums insured.

Posted 3 days ago

“I phoned Stanhope because my existing home insurance policy was due to be increased by 40%. Declan from Stanhope very efficiently found an alternative better policy which was only a slight increase in cost compared to the original policy. A very friendly, good service.”

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Posted 2 months ago

Thank you, Eleanor. We’re really pleased Declan could help you find a better policy with only a small cost increase. We appreciate your kind words and your feedback about Declan and his service. Welcome to the Stanhope community.

Posted 3 days ago

“Easy to deal with on the phone. Very courteous service enabled easy setup of insurance policy suited to my needs.”

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Posted 2 months ago

Holly was the advisor who helped you on the telephone. We'll ensure this feedback is shared accordingly. Thank you!

Posted 3 days ago

“Easy to use and they found me a good policy at a realistic cost.”

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Posted 2 months ago

Thank you, Adrian. 💙

Posted 1 week ago

“The staff with whom I spoke to arrange insurance were helpful, efficient and friendly. Consequently the insurance I needed was arranged promptly.”

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Posted 2 months ago

Megan handled your enquiry, including the process of arranging insurance. Thank you for leaving a positive review about her including her work.

Posted 3 days ago

“Really helpful staff answered all our questions before we purchased the insurance online.”

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Posted 2 months ago

Love reading about our online and telephone services working together toward a common outcome. Thank you for writing us a review. ⭐

Posted 1 week ago

“Hope never to need them, but have had a problem trying to get my Rolex insured, But Stanhope made it easy.”

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Posted 2 months ago

So glad to hear it was easy to buy insurance online through our comparison site. Thanks, James. 💪

Posted 1 week ago

“The insurance policy suited my needs and was arranged with the minimum of fuss.”

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Posted 2 months ago

Just how insurance should be I guess...

Posted 3 days ago

“Very helpful from start to finish and very easy to set up the insurance 5stars”

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Posted 2 months ago

We appreciate you taking a moment to give us a 5-star review. Thank you, Paul

Posted 1 week ago

“Really great service from Stanhope, easy to navigate website,competitive prices.”

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Posted 2 months ago

Thank you, Pauline. We're pleased to hear the online buying experience was easy to navigate.

Posted 3 days ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews