Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.85

4.9 Rating 2,710 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.9

Based on 2,710 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted to find an insurance advisor who really understands insurance. I used to be a Chartered Insurer myself so maybe my expectations are too high for today’s world of computer-driven automatons but Ryan was brilliant. Thank you.”

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(ROTTAWAY) - Posted 3 months ago

So glad to hear you found an advisor who truly understands insurance. Your Chartered Insurer perspective add extra value to the review too. We’re grateful for your kind words.

Posted 3 months ago

“Made a tedious job easy for me. Very helpful and I will be recommending to friends and family - Well done”

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(MBOOKER) - Posted 3 months ago

Fantastic to hear we could make the process easy for you, and thank you for the recommendation to friends and family. We’ll be here whenever you need us.

Posted 3 months ago

“Quick, easy, clear, online, sorted in 15m”

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(SYSTEM) - Posted 3 months ago

Love it! Thank you [insert 'boom' emoji] !

Posted 3 months ago

“They where very helpful and explained everything to me . They where very polite.”

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(SKNIGHT) - Posted 3 months ago

Technology can keep developing at a rate of knots but it will never replace the basics. Thank you, Sharon, for the 5-star review.

Posted 3 months ago

“Found exactly the policy I was looking for at a very competitive price. The website is easy to navigate and user friendly.”

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(MBOOKER) - Posted 3 months ago

Excellent, Stephen! Just how online insurance purchasing should be for luxury goods! Welcome to the Stanhope community.

Posted 3 months ago

“Easy to use website. Good cover at a fair price.”

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(SYSTEM) - Posted 3 months ago

Great feedback - received with joy during this dreary wet February!

Posted 3 months ago

“Excellent customer service”

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Posted 3 months ago

Thank you, Adam.

Posted 3 months ago

“Stanhope offer great service, clarity and better pricing than anyone else I have enquired with. Aimee Davis has been superb throughout and she made my renewal a breeze.”

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Posted 3 months ago

Reviews are like children, you shouldn't really have a favourite... but this one is up there! Thank you, Alexandra. Such an encouraging review of Aimee and the team.

Posted 3 months ago

“Very professional in every aspect.”

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Posted 3 months ago

Received with thanks, Nicola! We're glad to have you apart of the Stanhope community.

Posted 3 months ago

“My ' very good ' rating is entirely due to the professionalism of Phoebe: thank you.”

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Posted 3 months ago

Thank you, Roger. Agreed, Phoebe is a superstar!

Posted 3 months ago

“Very quick process. Good choice of policies to look at covering my needs.”

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Posted 3 months ago

Thank you for buying luxury item insurance on our comparison site and for the 5-star review.

Posted 3 months ago

“Great communication/friendly/professional. Knowledgeable over products and our requirements. Arranged everything smoothly.”

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Posted 3 months ago

Lovely to read, Donna. Vicky Pine helped arrange your insurance and we'd be delighted to ensure she receives this feedback directly. Thank you.

Posted 3 months ago

“Very nice to deal with on the telephone.”

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Posted 3 months ago

Excellent to hear. Thank you, Ashley.

Posted 3 months ago

“First time using Stanhope Insurance, extremely easy to get it up and running , also very reasonable, I believe I shall be very happy using them and will definitely insure any other valuables with them, highly recommend”

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Posted 3 months ago

Wonderful to hear, Theresa! So glad Stanhope Insurance was easy to set up and reasonably priced. We’ll be here for any future valuables you insure.

Posted 3 months ago

“Very helpful with excellent communication. Vicky dealt with my policy and can’t thank her enough. Highly recommend Stanhope.”

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Posted 3 months ago

Vicky is superb at identifying the right insurance products for high value homes. From your review, it appears she's nailed it again! Thank you.

Posted 3 months ago

“Very helpful and professional”

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Posted 3 months ago

Thank you, Andrew.

Posted 3 months ago

“Did exactly what I needed, competitive, specialised quote and cover for my growing watch collection”

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Posted 3 months ago

Fantastic to hear we matched your needs and provided the right cover for your growing watch collection. Welcome to the Stanhope community. We're blessed to have you with us.

Posted 3 months ago

“Very efficient, helpful and friendly staff member who dealt with my enquiries promptly”

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Posted 4 months ago

Thank you for taking the time to share your experience. We’re delighted our staff were efficient, helpful and friendly, and that your enquiries were handled promptly.

Posted 3 months ago

“Great support again from Stanhope. Clear comms, very fair pricing and very easy to do business with. Thanks again!”

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Posted 4 months ago

"Clear comms" - a dream to read. We work hard at being effective communicators at Stanhope so this review delights me personally. Thank you. Matthew Ashton Director

Posted 3 months ago

“Excellent customer service, support and advice. Comprehensive cover.”

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Posted 4 months ago

Wonderful to hear we could help, Michael. Thank you for the 5-star review and for sharing your positive experience.

Posted 3 months ago

Stanhope Insurance is rated 4.9 based on 2,710 reviews