Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,524 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,524 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 15th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, efficient service from Stanhope who provided exactly the cover that I required and were on hand to answer any questions during the process.”

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Posted 2 months ago

We're delighted to hear that you found our service excellent and efficient! It's always our goal to provide the right coverage and support throughout the process. Thank you for your kind words!

Posted 1 month ago

“Happy to set it up, but the way the emails were worded it sounded like it was set up before we went on holiday but then I had emails having to sign documents for the finance for it so it would have been really frustrating if it was lost or stolen. Thankfully it wasn’t…”

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Posted 2 months ago

John, after looking at the file, it appears there's been some misunderstanding on the set up process when selecting to pay monthly. We've since discussed and the matter is settled. Thank you for the feedback.

Posted 1 month ago

“Excellent service and quick and easy to use. No dramas”

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Posted 2 months ago

Love it! 👊

Posted 1 month ago

“Very easy to organise thsnks”

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Posted 2 months ago

🙌 💙

Posted 1 month ago

“I approached Stanhope having seen their online website. I filled in a quote form and submitted it but also decided to make contact by phone. The conversation followed up by my emails containing photographs and all relevant house and contents information resulted in a detailed account which was significantly better on price and exclusions than the renewal quote from my existing (3 years) top broker/insurance organisation. My earlier online quote request to Stanhope had been followed up by phone but I hadn’t been able to answer because I was already speaking to them. Nevertheless, having failed to get through they sent an email referring to my wish for a quote which I thanked them for and explained that we were already speaking. Everything decided on within 5 working days.”

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Posted 2 months ago

Thank you for your glowing review! We're buoyed to hear that Stuart was able to provide you with a great quote and assist you throughout the process. 👏 It's wonderful to know Stuart exceeded your expectations.

Posted 1 month ago

“great communicationa and response time, good value for money insurance offered”

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Posted 2 months ago

Thank you for taking a moment to write a 5-star review, Faye. 💙

Posted 1 month ago

“I really appreciated the speed and efficiency of the whole process. Customer service was excellent.”

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Posted 2 months ago

Thank you, Stephanie. 👍

Posted 1 month ago

“Good communication Easy to set up renewal at a good price”

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Posted 2 months ago

Thank you, Ann. 💙

Posted 1 month ago

“Helpful, friendly and efficient support.”

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Posted 2 months ago

🙌

Posted 1 month ago

“Stanhope’s service is fast, efficient and personalised. The team is friendly and smart and they take time to understand individual needs - much appreciated in this era of automated response.”

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Posted 2 months ago

We believe any tech or apps used at Stanhope must improve personal touch points with clients. If they don't then they're not welcome! We're joyed to hear of your first-hand experience of this.

Posted 1 month ago

“Excellent people. Very knowledgeable, responsive and professional with an understanding of the jewellery being insured.”

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Posted 2 months ago

💙 👊 👍

Posted 1 month ago

“Easy, quick website with great prices. Happy my Rolex is now covered.”

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Posted 2 months ago

Gorgeous watch! Glad we're insuring it. 😎

Posted 1 month ago

“The insurance was exactly what was required fir my situation. I will feel happier when I wear my watch knowing that I have it insured”

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Posted 2 months ago

And rightly so, especially when insured through one of our top quality insurance products.

Posted 1 month ago

“Efficient service, competitive price, would recommend”

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Posted 2 months ago

👍

Posted 1 month ago

“All very good and very easy to use platform”

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Posted 2 months ago

Arranging insurance in a matter of minutes is what we're hoping for, for each customer. 💻 Thank you, Toby.

Posted 1 month ago

“Excellent service from Vicky at Stanhope. She responded to my online query the next morning and by the end of the day we had my household and buildings insurance in place. I feel secure in the knowledge that we are adequately covered now. I cannot fault the service I have received so far.”

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Posted 2 months ago

Thank you so much for your kind words, Gillian! We're thrilled to hear that Vicky was able to assist you so efficiently and that you feel secure with your coverage. 💙

Posted 1 month ago

“I receive a renewal from my current motor insurance company and Stanhope not only matched it but reduced the cost by a third. It was organised professionally and efficiently by Matt Burridge”

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Posted 2 months ago

That's incredible! It goes to show, every now and then getting a fresh pair of eyes on your insurance risk is worthwhile. Welcome to the Stanhope community. 🙌

Posted 1 month ago

“Customer friendly and very efficient.”

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Posted 2 months ago

Thank you, Michael. 💙

Posted 1 month ago

“From the moment I first called to the documents coming through, Donna my advisor was fantastic in all ways and also managed to get me such a better quote thank what my original insurer quoted. Donna made the proces easy. 11/10”

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Posted 2 months ago

Yes, Lee. Encouraging words for one of our most loveable team members. Donna is simply superb.

Posted 1 month ago

“Great service and follow up throughout the process of selecting cover and then getting everything up and running.”

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Posted 3 months ago

This 5-star review is aimed at the magnificent Beth Almond. 👏 Despite only being with the company for a year, she has been amazing! She is incredibly engaging with each of her clients, keeping them informed with every step. Thank you! 💙

Posted 1 month ago

Stanhope Insurance is rated 4.8 based on 2,524 reviews