Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your help”

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Posted 2 years ago

You're welcome!

Posted 2 years ago

“Quick efficient and friendly personal service. It's refreshing to have phone calls answered by a real person as apposed to a message dictating press one for enquiries and so on.”

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Posted 2 years ago

Thank you so much for your kind words and the 5-star rating. We really appreciate your kind and positive feedback about our services, especially that our phone calls are answered by real people. We are glad that our quick, efficient and friendly service has been refreshing for you and that you are a loyal customer. Thank you again for your support!

Posted 2 years ago

“Stanhope Insurance are always professional and helpful and work hard to get the best insurance at the best prices”

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Posted 2 years ago

Thank you for the 4 star review!

Posted 2 years ago

“Proactive, helpful.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Stanhope Insurance! We are thrilled to hear that you found our service to be proactive and helpful. We pride ourselves in providing the best service to our customers, and we truly appreciate your feedback.

Posted 2 years ago

“Agents dealing with our insurance needs are excellent and very helpful”

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Posted 2 years ago

We are grateful that we have so many lovely account handlers equipped to deal with our clients policies. Thank you for leaving a lovely review!

Posted 2 years ago

“Stuart was very helpful and got me a great quote in circumstances where firms found on price comparison websites were not capable of providing cover.”

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Posted 2 years ago

We are so glad that Stuart was able to help you out! Thank you for trusting us with the insurance for your property.

Posted 2 years ago

“Really helpful, especially as we were away on holiday at the time of organising. Great communication by email.”

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Posted 2 years ago

Thank you for leaving a 5* review Anna!

Posted 2 years ago

“The insurance took a very long time to set up but the customer advisor was knowledgeable and friendly and helpful. She was very patient with my questions and I felt I was given comprehensive insurance that met my needs.”

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Posted 2 years ago

Thank you for taking the time to leave such a lovely review, Rachel. Kirsty is fantastic and we are glad you got to experience this!

Posted 2 years ago

“I was really impressed with Ryan he very helpful and explained everything very thoroughly very professional.”

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Posted 2 years ago

Thank you for trusting us with your insurance!

Posted 2 years ago

“Stanhope provided a very efficient and timely renewal for our household insurance, whilst obtaining a reduction in the cost.”

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Posted 2 years ago

Thank you for taking the time to leave a great review, Phil. We are grateful that you have continued to chose Stanhop!

Posted 2 years ago

“Efficient communication and clear documentation”

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Posted 2 years ago

Thank you for the 5 star review!

Posted 2 years ago

“Ryan Ottaway was efficient, friendly, polite and responsive. I am confident that he got me the insurance I needed when I needed it. I would definitely deal with him again.”

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Posted 2 years ago

These are definitely words that we would also use to describe Ryan! We are so glad that he managed to get you covered.

Posted 2 years ago

“Communication is clear and thorough, promptness of responses very good”

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Posted 2 years ago

Thank you for taking the time to leave a review.

Posted 2 years ago

“Nice friendly lady very helpful and patient with me an asset to the company”

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Posted 2 years ago

Thank you for leaving a review Susan! Please do let us know what we could've done to earn that extra star!

Posted 2 years ago

“Very helpful from start to finish and would thoroughly recommend.”

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Posted 2 years ago

Thank you for trusting us with your insurance, Bob. Welcome to Stanhope!

Posted 2 years ago

“Excellent, professional and friendly service. Extremely satisfied.”

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Posted 2 years ago

Thank you for the great review Ian! Glad to hear that you are satisfied with the service received.

Posted 2 years ago

“Stuart was a fantastic help to us as we sought a new quote for our high-value home insurance. He was friendly, efficient, and found us a great deal, which matches all of our requirements - a pleasure to work with so far!”

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Posted 2 years ago

Thank you for the 5 star review Pippa. We will pass on your lovely words to Stuart - thank you for trusting us with your insurance!

Posted 2 years ago

“It’s good to find a company that will do more than sell you product out of a box. Stanhope organised a bespoke insurance policy which both met our needs and was cheaper than the box standard options from other firms. We would happily recommend them.”

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Posted 2 years ago

Thank you for your review, Roger and Sylvia. Chantelle, your account handler, is fantastic and we will ensure this is passed to her!

Posted 2 years ago

“Donna was very helpful and prompt in exploring options for the cover that I was seeking.”

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Posted 2 years ago

Thank you for the lovely words, John.

Posted 2 years ago

“I own a 16thh century, grade 2, listed building and Stanhope arranged a very competitive home insurance quote, at very short notice, after my previous insurers withdrew from the market. Donna, who was my point ot contact, was very helpful, very knowledgeable and did everything she could to help find the right solution. Well done Stanhope.”

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Posted 2 years ago

Donna is certainly one of the best! We are so glad you got to experience her fantastic service and thank you for trusting us with your insurance.

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews