Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,651 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“My experience with runrug was very positive. Unfortunately I ordered a runner which wasn't the one I wanted. The colour and pattern frequency were slightly different than I imagined. Runrug however, accepted this and I returned it without any quibble...so far. I am looking at ordering one which I think will be the one I should have ordered. Just waiting for the refund and will get to ordering the other.”

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Posted 1 year ago

“Received 2 runners for my hallway. They are excellent quality and I would recommend Runrug to anyone. Quick delivery”

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Posted 1 year ago

“Very pleased, excellent rug, looks good, soft and comfortable to walk on. Excellent quality for the price. Delivered on time 5 stars to Runrug”

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Posted 1 year ago

“Rug exactly what I wanted very good quality. I know where to look for my next one Thank you”

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Posted 1 year ago

“Very pleased with service and product Communication good”

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Posted 1 year ago

“Ordering was easy and delivery fast. The product was as described Thank you”

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Posted 1 year ago

“Great quality website easy to order from”

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Posted 1 year ago

“Thank you my rug arrived on Friday very pleased with it will shop with you again in the future.”

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Posted 1 year ago

“Very good svs & dealt with return smoothly.”

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Posted 1 year ago

“Quality excellent and delivery v.good”

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Posted 1 year ago

“Exactly what i needed, and got a sale price! If i need anything like this in the future i'll be checking Runrug before anyone else.”

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Posted 1 year ago

“Pleased with my purchase, delivery was Quick, sits good as you enter my living room, ordered to match and size to fit inside my entrance porch”

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Posted 1 year ago

“Great rug arrived on time and sensibly priced.”

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Posted 1 year ago

“Excellent service. Rug qreat quality.”

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Posted 1 year ago

“Very quick service and delivery have you used this company before and being very satisfied?”

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Posted 1 year ago

“Very pleased with the product and very pleased with the prompt delivery. Actually the delivery was a day early.”

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Posted 1 year ago

“Great company that i have used before, easy ordering, great choice, quick delivery, photographs accurate to product. Very pleased with this runner, looks classy, comfy underfoot. Highly recommend.”

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Posted 1 year ago

“Amazing selection and provided a bespoke sized runner which even though I ordered late afternoon arrived the next morning. Great quality product, good price and spot on service. What is there not to like?”

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Posted 1 year ago

“Very beautifull thank you”

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Posted 1 year ago

“Fabulous rug, great quality and colour, delivered very quickly”

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Posted 1 year ago

Runrug is rated 4.7 based on 7,651 reviews