Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,271 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Great small ruuner to go with longer one bought”

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Posted 10 hours ago

“Love the rug looks beautiful will be ordering a square one for another room”

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Posted 12 hours ago

“Beautiful rug, good quality, looks fantastic. Good value and fast delivery. Thank you”

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Posted 16 hours ago

“I've ordered from Runrug before and just again and found them to be very speedy on turnaround and delivery and the quality is also very reliable. I also had a few problems with delivery admin and they sorted this very quickly too. Definitely happy to buy from them again. Thanks!”

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Posted 17 hours ago

“Arrived in 3 days. Good quality just what we wanted at a good price.”

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Posted 18 hours ago

Hi there, Delighted to hear the Runrug arrived in 3 days and that you’re happy with the quality and price. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 18 hours ago

“Really pleased with hall runner. Looks lovely and is completely non slip on the laminate floor.”

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Posted 21 hours ago

Hi Jane, Delighted to hear the hall runner looks lovely and is non-slip on your laminate floor. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 18 hours ago

“Quick delivery, good quality rug, and perfect for our requirements as our old dog is no longer slipping on the wooden floors”

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Posted 21 hours ago

Hi There, Delighted to hear about the quick delivery, the quality, and that it’s perfect for your dogs needs. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 18 hours ago

“After much research I decided to make my purchase from Runrug and I’m over the moon with the quality of my hall runner and the rapid delivery service”

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Posted 21 hours ago

Hi Toni, Delighted to hear you’re over the moon with the quality of your hall runner and the rapid delivery. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 18 hours ago

“We needed a runner that was nearly 8 metres long. Runrug had loads of options so we ordered some samples and chose the perfect rug. Very happy.”

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Posted 1 day ago

Hi there, Delighted to hear you found a rug that fits your requirement, with lots of options to choose from and samples that helped you pick the perfect one. Very happy to hear you’re happy with the result. Warm Regards, Team Runrug

Posted 18 hours ago

“Great rug, great price and fast delivery.”

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Posted 1 day ago

Hi there, Delighted to hear you’re happy with the rug, price, and fast delivery. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 18 hours ago

“https://www.facebook.com/share/p/1C5gpswkF5/ Review is already on FB”

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Posted 1 day ago

Hi Katja, Delighted to hear you left a review on Facebook. Thanks for sharing your feedback about us. Warm Regards, Team Runrug

Posted 18 hours ago

“I love these rugs. They are sturdy and very stunning!”

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Posted 3 days ago

Hi Nancy, Delighted to hear you love the rugs and find them sturdy and stunning. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 18 hours ago

“Runner and rug was delivered way ahead of the scheduled date. Great quality. Love it!!”

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Posted 3 days ago

Hi Julie, Delighted to hear the runner and rug arrived ahead of schedule and you’re happy with the quality. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 18 hours ago

“So easy to order and arrived in excellent condition and in such a speedy delivery. Perfect.”

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Posted 4 days ago

Hi Linda, Delighted to hear the ordering was easy and the rug arrived in excellent condition with speedy delivery. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 18 hours ago

“Great rug and price and quality”

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Posted 4 days ago

Hi Andy, Delighted to hear the rug offers great value and quality. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 18 hours ago

“We ordered a beige runner, but an orange one arrived. Beware”

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Posted 5 days ago

Hi Catherine, I'm sorry to hear you were unhappy with the colour of the Key Beige. It is quite a bright coloured Beige. We do appreciate that some customers might dislike the shade or the colour once they've received their order. This is why we operate a free 30 day return policy. Please contact us with your order details if you would like to return it. Kind Regards, Team Runrug

Posted 18 hours ago

“I love that you can customise the length of a runner. We needed a long one for our hallway, and it was perfect! Great choice of different designs, and very quick delivery (a day earlier than the day we nominated). It seems good quality, and we are very happy with it, and with the service.”

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Posted 5 days ago

Hi Lucy, Delighted to hear you love the custom length and that it was perfect for your hallway. Great to know the design options helped, and that delivery was quicker than expected. We’re glad you’re happy with the quality and the service. Warm Regards, Team Runrug

Posted 18 hours ago

“Love the rug but not as thick as I was expecting.”

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Posted 5 days ago

Hi Pauline, Thank you for your review. We're delighted that you love the rug! As you've purchased one of our machine washable runners, it is designed to be lightweight and thinner than a traditional rug. This allows it to fit comfortably into a standard domestic washing machine for easy cleaning and care. We appreciate your feedback and hope you continue to enjoy your rug. Thank you.

Posted 5 days ago

“I have never used Runrug before but they were first class. The hall runner we ordered was delivered on time and was of good quality.Their website was good and the colours quite accurate. We were well pleased with our choice and would recommend the Company.”

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Posted 5 days ago

Hi Bernard, Delighted to hear it was first class, with the hall runner delivered on time and of good quality. We're glad the website worked well for you and the colours were accurate. Thanks for the kind feedback. Warm Regards, Team Runrug

Posted 5 days ago

“Easy to order”

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Posted 5 days ago

Hi there, We're delighted to hear it was easy to order. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 5 days ago

Runrug is rated 4.7 based on 8,271 reviews