Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,929 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's been an excellent service and delighted with the carpet in situ”

Helpful Report

Posted 1 week ago

Hi Mr., Thank you for your excellent review! We're delighted to hear that you had an excellent service experience and that you love your carpet in situ. Your satisfaction means the world to us! If you have any questions or need assistance down the line, feel free to get in touch. We truly appreciate your support! Best regards, The Runrug Team.

Posted 1 week ago

“Great product easy to follow instructions.”

Helpful Report

Posted 1 week ago

Hi Jules, Thank you for your wonderful review! We're so glad to hear that you found our product great and the instructions easy to follow. Your feedback means a lot to us! If you have any questions or need assistance down the line, please don’t hesitate to reach out. We truly appreciate your support! Best regards, The Runrug Team.

Posted 1 week ago

“Arrived quickly, good quietly”

Helpful Report

Posted 1 week ago

Hi Kassia, Thank you for your amazing review! We're so pleased to hear that your order arrived quickly and quietly. Your satisfaction is our top priority, and it’s wonderful to know we delivered on that! If you need any assistance or have any questions in the future, please feel free to reach out. We really appreciate your support! Best regards, The Runrug Team.

Posted 1 week ago

“Lovely rug, very good quality, delivery super fast.”

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Posted 1 week ago

Hi Helen, Thank you for your wonderful review! We're so glad to hear that you love your rug and that the quality met your expectations. It's great to know that our delivery was super fast as well! If you need any assistance or have more feedback, feel free to get in touch. We appreciate your support! Best regards, The Runrug Team.

Posted 1 week ago

“Exactly as the photograph on the website Delivery quick”

Helpful Report

Posted 1 week ago

Hi Michelle, Thank you for your fantastic review! We're thrilled to hear that your rug looks just as you expected and that the delivery was quick. Your satisfaction means the world to us! If you have any further questions or need assistance, feel free to reach out anytime. Best regards, The Runrug Team.

Posted 1 week ago

“The service from Runrug was second to none. The items I ordered came to size as ordered. The items themselves are lovely. Packaging and delivery excellent. I would have no hesitation in buying from Runrug again. In fact they are at the top of my list when I need new carpets etc. Thank you 10/10**********”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your glowing review! We're absolutely delighted to hear that you enjoyed our service and found your items to be just as you expected. It's fantastic to know that our packaging and delivery met your standards as well. We truly appreciate your support and look forward to assisting you again when you’re in need of new carpets. Your satisfaction is our top priority! Best regards, The Runrug Team.

Posted 1 week ago

“Excellent service and product.”

Helpful Report

Posted 1 week ago

Hi Brian, Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience with our service and that you're pleased with your product. Your satisfaction is our top priority! If you need any further assistance or have questions in the future, don't hesitate to reach out. We’re here to help! Best regards, The Runrug Team.

Posted 1 week ago

Hi Brian, Thank you for your wonderful review! We're delighted to hear that you experienced excellent service and are happy with your product. Your feedback truly brightens our day! If you ever need assistance or have any questions, please feel free to reach out. We’re always here for you! Best regards, The Runrug Team.

Posted 1 week ago

“Iwould like to thank Runrrugt the company first class in my case every thing was done for me from ordereing to delivery thank you Runrug”

Helpful Report

Posted 1 week ago

Hi Leonard, Thank you for your wonderful feedback! We're so glad to hear that you had a first-class experience from ordering to delivery. Your satisfaction is what we strive for every day! Should you need any assistance in the future, please don't hesitate to get in touch. We appreciate your support! Best regards, The Runrug Team.

Posted 1 week ago

“Perfect 👌 love this rug , great quality, made to measure, happy customer.”

Helpful Report

Posted 1 week ago

Hi Janet, Thank you for your wonderful review! We're so happy to hear that you love your rug and that it meets your expectations in quality and fit. Your satisfaction truly makes us smile! If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to help! Best regards, The Runrug Team.

Posted 1 week ago

“Excellent service, rugs came within days of ordering and look even better than the pictures! Highly recommended.”

Helpful Report

Posted 1 week ago

Hi Kirsty, Thank you so much for your wonderful review! We’re delighted to hear that your rugs arrived quickly and that they exceeded your expectations. Your recommendation means a lot to us! If you need any assistance in the future, feel free to reach out. We're always here to help! Best regards, The Runrug Team.

Posted 1 week ago

“Very pleased with rug runner great quality our hallway as never looked so good.”

Helpful Report

Posted 1 week ago

Hi Anthony, Thank you for your wonderful review! We're delighted to hear that you're pleased with your rug runner and that it's made your hallway look fantastic. Quality is very important to us, and your satisfaction truly means a lot! If you ever need assistance or have any questions, feel free to reach out. We're here for you! Best regards, The Runrug Team.

Posted 1 week ago

“This wool runner was a great value and I could not be happier with it!”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your wonderful review! We're so glad to hear that you found our wool runner to be a great value and that it has made you happy. Your satisfaction is what drives us! If there's anything else we can do for you, or if you have questions in the future, please feel free to reach out. Best regards, The Runrug Team.

Posted 1 week ago

“Received my sample so quickly. Made choosing the right rug easy!”

Helpful Report

Posted 1 week ago

Hi Marian, Thank you for your wonderful review! We're so glad to hear that you received your sample quickly and that it made your rug selection process easier. Your feedback truly brightens our day! If you need any more assistance or have any questions, feel free to reach out. We're here to help! Best regards, The Runrug Team.

Posted 1 week ago

“site pratique et clair, livraison rapide”

Helpful Report

Posted 1 week ago

Hi Marie, Merci beaucoup pour votre super évaluation ! Nous sommes ravis d'entendre que vous trouvez notre site pratique et clair, et que la livraison a été rapide. Votre satisfaction est très importante pour nous ! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Cordialement, L'équipe Runrug.

Posted 1 week ago

“Beautiful in my hall !”

Helpful Report

Posted 1 week ago

Hi Vivienne, Thank you for your wonderful review! We're so glad to hear that your new rug looks beautiful in your hall. Your happiness with our product truly brightens our day! If there's anything more we can assist you with or if you have any questions, don't hesitate to let us know. Best regards, The Runrug Team.

Posted 1 week ago

“Good quality and good value product”

Helpful Report

Posted 1 week ago

Hi Logan, Thank you for your wonderful review! We’re so pleased to hear that you found our product to be of good quality and great value. Your feedback means a lot to us! If you need any assistance or have questions in the future, please feel free to get in touch. We’re always here to help! Best regards, The Runrug Team.

Posted 1 week ago

“Was impressed with quality, selection of goods, & brilliant delivery to Highlands. Would recommend to anyone to use Runrig. Price was good for excellent quality runners.”

Helpful Report

Posted 1 week ago

Hi Charles, Thank you for your wonderful review! We’re delighted to hear that you were impressed with the quality and selection of our goods, as well as the delivery service to the Highlands. Your recommendation means so much to us, and we’re thrilled that you found our prices to be fantastic for the quality offered. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again! Best regards, The Runrug Team.

Posted 1 week ago

“Excellent service and just what I ordered”

Helpful Report

Posted 1 week ago

Hi Linda, Thank you for your wonderful review! We're so pleased to hear that you received excellent service and that everything was just as you ordered. Your satisfaction is what drives us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, The Runrug Team.

Posted 1 week ago

“Delivered on time and great quality”

Helpful Report

Posted 1 week ago

Hi Marion, Thank you for your wonderful review! We're so pleased to hear that your order was delivered on time and that you're happy with the quality. Your satisfaction is incredibly important to us! If you need anything else or have questions in the future, please feel free to reach out. We're always here to help! Best regards, The Runrug Team.

Posted 1 week ago

“Very pleased with quality of my runners. Perfect for the hall. Colours perfect blend with oak furniture. Good value and a quick delivery. My only comment is I wish they had been rolled the other way as I'm still having to weight the corners to stop them curling making a trip hazard.”

Helpful Report

Posted 1 week ago

Hi Barbara, Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with the quality and colors of your runners. It's great to know they're a perfect fit for your hall and blend seamlessly with your oak furniture. We appreciate your feedback regarding the corners curling; we'll certainly take that into account for future improvements. In the meantime, we're glad you're finding them good value and that the delivery was quick! If you have any other questions or need assistance, feel free to reach out. We're here to help! Best regards, The Runrug Team.

Posted 1 week ago

Runrug is rated 4.8 based on 6,929 reviews