Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,651 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Quality rug, as ordered, delivered on time.”

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Posted 1 year ago

“Great quality hall runner speedy delivery delighted with purchase will use this company again and recommend”

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Posted 1 year ago

“Good quality. Excellent service.”

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Posted 1 year ago

“Really pleased with the whole service. Web page simplicity, ordering, selection and quality and value of the Runner we ordered. Delivered within 2 days. Fantastic.”

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Posted 1 year ago

“Runner really nice”

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Posted 1 year ago

“Lovely rugs, bought 2 for either side of my bed.”

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Posted 1 year ago

“Great service, very quick delivery of our stair runner. Looks exactly like the picture on the website.”

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Posted 1 year ago

“Amazing value and fast delivery perfect as pictured”

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Posted 1 year ago

“The product that I ordered is good. As I ordered 5.40m x 80cm , due the long length, it was not cut properly , shape of the cut is very odd. The runner rolls up leaving lumps along the length .”

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Posted 1 year ago

Hi Sreedevi, Thank you for taking the time to leave us a review. I am very sorry to hear you are experiencing some issues with your new rug. Looking at the image you've provided, it appears to be too big for where it has been placed. Is this the case? We'd be more than happy to look to correct this for you. Could you please contact us directly with some additional images and we'll do everything we can to help you. help@runrug.com Thank you.

Posted 1 year ago

“Fantistic price and quaility well worth it and normal delivery very quick.”

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Posted 1 year ago

“Fits perfectly and looks awesome”

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Posted 1 year ago

“lovely and thick pile fits lovely looks classy .thankyou.”

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Posted 1 year ago

“Loved ittt! Thanks!”

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Posted 1 year ago

“No problems”

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Posted 1 year ago

“Excellent service fast delivery”

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Posted 1 year ago

“Very good quality and value for money”

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Posted 1 year ago

“Love my rug it looks great. Easy to order and delivery was fast xx”

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Posted 1 year ago

“Excellent rug quick delivery very happy!”

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Posted 1 year ago

“Nice quality runner. Very happy with it.”

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Posted 1 year ago

“Brilliant company to deal with. Quality products quick deli very. Our new hall rugs are xcatly what i was looking for. Thank you.”

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Posted 1 year ago

Runrug is rated 4.7 based on 7,651 reviews