Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,697 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite quick for delivery but only by paying for it The stair runner itself is amazing I’m very impressed with its look and quality and the feel would highly recommend”

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Posted 1 hour ago

“Very pleased . Fits exactly how I wanted. Quick delivery . Good runner for the money .”

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Posted 2 hours ago

“excellent service and carpeting beautifully finished at each end”

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Posted 2 hours ago

“----------------”

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Posted 4 days ago

“Very pleased with rugs and e-mails keeping you up to date with delivery.”

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Posted 5 days ago

“The runner rug I orderred was delivered swiftly. It is exactly as pictured on the website and is perfect for my requirements. Excellent.”

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Posted 5 days ago

“Beautiful rugs with amazing customer service. Highly recommended!””

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Posted 5 days ago

“Good prompt service, looks like a nice rug.”

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Posted 5 days ago

“The quality and appearance was wonderful.I loved the price,and it came when told it would.”

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Posted 5 days ago

“Very pleased with the rug and quality”

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Posted 5 days ago

“Good delivery and good quality”

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Posted 6 days ago

“Wow, this runner rug is even better than the pics suggest! It fits my Victorian hall beautifully & the biggest bonus, is how much warmer it is. Oh yes, the colour compliments the tiling on the floor as well. Full marks Run Rug—def 5*’s from me!”

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Posted 6 days ago

“Good quality. Very pleased with purchase.”

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Posted 6 days ago

“Very pleased with the runner, exactly what we wanted and it looks a treat fitted. Great pattern to work around the winding stairs as well. Ordered the underlay and gripper set as well which made fitting simple and the runner much more conftable to walk on. Not forgetting, a genuine next day delivery service. Two orders, both arrived the following day and over the Christmas period. So a big thank you and if I need another runner or know someone who does they will be aimed at Runrug. Big thank you guys and gals.”

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Posted 6 days ago

“Perfect rug well made and good quility”

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Posted 6 days ago

Hi mrsmichelleclements, Thank you for your kind words. We’re delighted you’re happy with the rug—well made and good quality. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 6 days ago

“Great rug, really well made and quality feel”

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Posted 6 days ago

Hi Mairi, Thank you for taking the time to share your thoughts. We’re thrilled you’re happy with the Runrug—great quality and a nice feel. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 6 days ago

“Love my new porch runner. The blue tartan looks great. Really happy with my purchase”

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Posted 1 week ago

Hi Kerry, Thank you for your kind words. We’re delighted you love the porch runner and that the blue tartan looks great. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 6 days ago

“Easy to navigate website. Great quality rugs. Very fast dispatch. Returning customer ans would buy from this retailer again.”

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Posted 1 week ago

Hi Vickie, Thank you for your kind words! We’re thrilled you had an easy shopping experience, love that you’re happy with the quality, and that we could dispatch quickly. We really appreciate you returning to shop with us and look forward to welcoming you again. Warm regards, Team Runrug

Posted 6 days ago

“Excellent service Excellent product”

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Posted 1 week ago

Hi there, Thank you for your kind words. We’re delighted you had an excellent service and product. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 6 days ago

“Item was delivered very quickly. Communication throughout was excellent. The product is excellent quality. Can highly recommend Runrug A*”

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Posted 1 week ago

Hi Dorothy, Thank you for your lovely review. We’re so pleased the delivery was fast, communication was excellent, and you’re happy with the quality. We appreciate your recommendation. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 6 days ago

Runrug is rated 4.7 based on 7,697 reviews