Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,572 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Quality rug, as ordered, delivered on time.”

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Posted 2 years ago

“Great quality hall runner speedy delivery delighted with purchase will use this company again and recommend”

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Posted 2 years ago

“Good quality. Excellent service.”

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Posted 2 years ago

“Really pleased with the whole service. Web page simplicity, ordering, selection and quality and value of the Runner we ordered. Delivered within 2 days. Fantastic.”

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Posted 2 years ago

“Runner really nice”

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Posted 2 years ago

“Lovely rugs, bought 2 for either side of my bed.”

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Posted 2 years ago

“Great service, very quick delivery of our stair runner. Looks exactly like the picture on the website.”

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Posted 2 years ago

“Amazing value and fast delivery perfect as pictured”

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Posted 2 years ago

“The product that I ordered is good. As I ordered 5.40m x 80cm , due the long length, it was not cut properly , shape of the cut is very odd. The runner rolls up leaving lumps along the length .”

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Posted 2 years ago

Hi Sreedevi, Thank you for taking the time to leave us a review. I am very sorry to hear you are experiencing some issues with your new rug. Looking at the image you've provided, it appears to be too big for where it has been placed. Is this the case? We'd be more than happy to look to correct this for you. Could you please contact us directly with some additional images and we'll do everything we can to help you. help@runrug.com Thank you.

Posted 2 years ago

“Fantistic price and quaility well worth it and normal delivery very quick.”

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Posted 2 years ago

“Fits perfectly and looks awesome”

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Posted 2 years ago

“lovely and thick pile fits lovely looks classy .thankyou.”

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Posted 2 years ago

“Loved ittt! Thanks!”

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Posted 2 years ago

“No problems”

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Posted 2 years ago

“Excellent service fast delivery”

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Posted 2 years ago

“Very good quality and value for money”

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Posted 2 years ago

“Love my rug it looks great. Easy to order and delivery was fast xx”

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Posted 2 years ago

“Excellent rug quick delivery very happy!”

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Posted 2 years ago

“Nice quality runner. Very happy with it.”

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Posted 2 years ago

“Brilliant company to deal with. Quality products quick deli very. Our new hall rugs are xcatly what i was looking for. Thank you.”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,572 reviews