Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,448 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality rug with true to colour choice and fast delivery . Would thoroughly recommend”

Helpful Report

Posted 4 months ago

Hi Janice, Thank you for your review! We’re really glad you’re happy with the lovely quality rug, true to colour, and fast delivery. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Lovely runner arrived on time , would definitely order more”

Helpful Report

Posted 4 months ago

Hi Debbie, Thank you for your 5/5 review. We’re really glad the runner arrived on time and that you’d order more. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Just as expected- good quality looks great- thank you”

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Posted 4 months ago

Hi Stephen, Thank you for your 5/5 review. We’re really glad the Runrug is of good quality and looks great. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“The rug looks great very pleased thank you very much”

Helpful Report

Posted 4 months ago

Hi Bobby, Thank you for your 5/5 review. We’re really glad the rug looks great and that you’re very pleased. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Very happy with my runner , and quick delivery, I would recommend to family and friends”

Helpful Report

Posted 4 months ago

Hi Elaine, Thank you for your 5/5 review. We’re really glad you’re happy with the runner and the quick delivery, and that you’d recommend us to family and friends. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Gorgeous runner, exactly as it looked in photo, excellent value for money more than pleased”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We’re really glad the runner is exactly as pictured and offers excellent value for money. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Excellent product exactly as described. Great value for price prompt delivery with tracking would recommend two other others.”

Helpful Report

Posted 4 months ago

Hi Wayne, Thank you for your review!. We’re really glad the Runrug is exactly as described, great value and prompt delivery with tracking. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Very good customer service”

Helpful Report

Posted 4 months ago

Hi Steven, Thank you for your 5/5 review. We’re really glad you’re pleased with how it looks. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Looking lovely. Very pleased.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5/5 review. We’re really glad you’re pleased with how it looks. We also think it looks wonderful! If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“The rug we purchased is thick and lies flat. Great value for the price. It arrived quickly. We had ordered a different rug originally that was out of stock for 3 months. Great customer service when I needed to switch to a different rug.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5/5 review. We’re really glad the rug is suitable, with quick delivery. It’s also great to hear the customer service helped when you needed to switch rugs. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Easy ordering process, good communication from Runrug and a prompt delivery. made for a good buying experience.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5/5 review. We’re really glad you found the ordering easy, communication good, and delivery prompt. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“5* service all round.”

Helpful Report

Posted 4 months ago

Hi Mrs Payne, Thank you for your 5/5 review. We’re really glad you were happy with the service all round. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“the hallway runner was exactly what we needed, good quality and service.”

Helpful Report

Posted 4 months ago

Hi Daniel, Thank you for your 5/5 review. We’re really glad the hallway runner was exactly what you needed, with good quality and service. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“fast delivery well packaged and good quality”

Helpful Report

Posted 4 months ago

Hi Anne, Thank you for your 5/5 review. We’re really glad you’re happy with the fast delivery, secure packaging, and good quality. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Rug was delivered quickly as thought it would take longer. Good quality and fact it has rubber back means it does it slip easily. Very pleased with it.”

Helpful Report

Posted 4 months ago

Hi Miss Palmer, Thank you for your 5/5 review. We’re really glad you’re pleased with the rug and that the rubber back helps it stay in place. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Absolutely beautiful quality item with great customer service and updates throughout - highly recommended and I will certainly use again”

Helpful Report

Posted 4 months ago

Hi Tracy, Thank you for your 5/5 review. We’re really glad you loved the item and that you appreciated the updates and service. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Lovely quality rug and amazing customer service from Adelaide. Will be ordering other rugs soon”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We’re really glad you loved the rug and that Adelaide provided amazing service. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Good selection of products, easy ordering, fast delivery, very nice quality, excellent value for money!”

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Posted 4 months ago

Hi Jeremy, Thank you for your 5* review. We’re really glad you have found what you were looking for. If you need anything else, we’re here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Excellent”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We’re really glad you had an excellent experience. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Good website with plenty of choice in styles, patterns and sizes. Rugs were despatched and delivered quickly.”

Helpful Report

Posted 4 months ago

Hi Terence, Thank you for your 5/5 review. We’re really glad you found lots of choice in styles, patterns and sizes, and that the rugs were dispatched and delivered quickly. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

Runrug is rated 4.7 based on 8,448 reviews