Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,897 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, rug is exactly as it looked online, made to measure but not too expensive”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic review! We’re delighted the rug matches your online image, fits as a custom size, and isn’t too pricey. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“I love it! It’s perfect!”

Helpful Report

Posted 3 months ago

Hi Margaret, Thank you for your fantastic review! We’re thrilled to hear it’s perfect for you. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“The runner I ordered arrived ahead of the estimated date, and was exactly what I ordered. I just installed it (procrastinator me), and it was WAY easier than expected! I would order from Runrug again in an instant.”

Helpful Report

Posted 3 months ago

Hi Wendy, Thank you for your great review! We’re thrilled the runner arrived ahead of schedule and was exactly what you ordered. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Excellent quality rugs, superb service and delivery, thanks”

Helpful Report

Posted 3 months ago

Hi Jeffrey, Thank you for your great review! We’re delighted you’re happy with the quality and our service and delivery. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“I am very pleased with carpet runner,excellent quality, fits perfectly. Thankyou very much”

Helpful Report

Posted 3 months ago

Hi sherry, Thank you for your great review! We’re thrilled the carpet runner is of excellent quality and fits perfectly. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Brilliant, speedy service to deliver excellent quality hall runner which fitted perfectly. Excellent price too. Very happy.”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you for your great review! We’re thrilled the hall runner arrived quickly, fitted perfectly, and offered great value. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great rug! Great service once again.”

Helpful Report

Posted 3 months ago

Hi Margaret, Thank you for your fantastic 5-star review! We’re thrilled you’re enjoying the rug and that you had great service once again. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Very easy to order very fast delivery and I'm very pleased with my runner and I Would have no hesitation in recommending Runrug”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you for your great review! We're thrilled the ordering was easy, delivery was fast, and you're pleased with your runner. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Delivery was good”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you for your great review! We’re thrilled you’re happy with the delivery. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Really pleased with my rug and the service”

Helpful Report

Posted 3 months ago

Hi Helen, Thank you for your great review! We're thrilled you're pleased with the rug and the service. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Just what I needed for a long entrance hall. delivered quickly wihout fuss”

Helpful Report

Posted 3 months ago

Hi Kevin, Thank you for your great review! We’re glad it was just what you needed and that delivery was quick and fuss-free. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Excellent runner really good quality my wife and myself very pleased from ordering to receiving only took five working days very good service.👏”

Helpful Report

Posted 3 months ago

Hi Anthony, Thank you for your great review! We’re thrilled you’re pleased with the runner and our service from ordering to delivery, and that it arrived in five working days. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Excellent very nice thank you”

Helpful Report

Posted 3 months ago

Hi Jack, Thank you for your great review! We’re thrilled you had a positive experience. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great rug thank you!”

Helpful Report

Posted 3 months ago

Hi Deborah, Thank you for your great review! We’re thrilled you’re happy with the rug. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Both samples and order delivered very fast! Easy to install ourselves and quality is wonderful!”

Helpful Report

Posted 3 months ago

Hi Debra, Thank you for your great review! We’re thrilled you’re happy with the fast delivery and the quality. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Excellent simple to use online service. Prompt delivery and excellent quality rug. Would definitely use again”

Helpful Report

Posted 3 months ago

Hi Frances, Thank you for your great review! We’re thrilled you’re happy with the service and the rug. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Arrived in time and great value”

Helpful Report

Posted 3 months ago

Hi Roy, Thank you for your great review! We’re thrilled it arrived on time and offered great value. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great quality and price”

Helpful Report

Posted 3 months ago

Hi Janet, Thank you for your great review! We’re thrilled you’re happy with the great quality and price. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“The only thing I can say about it is its well worth the money in fact it looks great.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your great review! We’re thrilled you’re happy with the rug and that it’s well worth the money. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Easy to use website and clear instructions with good pictures of your product.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for your great review! We’re thrilled you found the website easy to use and the instructions clear with good pictures. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

Runrug is rated 4.7 based on 7,897 reviews