Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,448 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely delivery Exactly what we wanted Good quality and price and looks perfect Would definitely recommend and use again”

Helpful Report

Posted 4 months ago

Hi Dianne, Thank you for your 5/5 review. We’re thrilled the delivery was timely and that the rug met your expectations in quality, price, and appearance. We appreciate your recommendation and look forward to assisting you again in the future. Kind regards, Team Runrug

Posted 4 months ago

“Absolutely love my order! Quality is great, no issues with delivery. Will be buying again.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We’re thrilled you love your order and that delivery was smooth. If you need anything else in the future, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Delivered safely and on time -- thank you !”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We’re glad your order was delivered safely and on time. If you need anything else in the future, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Quality stair runner at a reasonable price. Appears to be made of rugged hard wearing material and was a breeze to insatall. Will oder from Runrug again (although I suspect I won't have to as this should be the last installation I'll ever need). Thanks”

Helpful Report

Posted 4 months ago

Hi Mitch, Thank you for your 5/5 review. We're glad the stair runner was easy to install. If you need anything else in the future, we're here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Beautiful pattern and well made. We especially liked that we could specify the length. Would have liked to get it wider but it works well for what we needed”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We're glad you liked the beautiful pattern and that you could specify the length. We do offer multiple widths, please let us know next time and we'll do what we can to help. Kind Regards, Team Runrug

Posted 4 months ago

“Easy process and quick delivery!”

Helpful Report

Posted 4 months ago

Hi Andres, Thank you for your 5/5 review. We're glad the process was easy and delivery quick. If you need anything else, we're here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Looks great, thanks”

Helpful Report

Posted 4 months ago

Hi There, Thank you for your 5/5 review. We're glad you think it looks great. If you need anything else, we're here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We're glad you had excellent service. If you need anything else, we're here to help. Kind Regards, Team Runrug

Posted 4 months ago

“Nice Runner would buy again”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review. We're glad you’d buy from us again. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Loved everything about my purchase. Great quality and was so easy and simple to install.”

Helpful Report

Posted 4 months ago

Hi Alexandria, Thank you for your 5/5 review. We're delighted you loved the rug, the quality, and that installation was easy. The runner looks absolutely stunning in your space! If you need anything else, we're here to help. Kind regards, Team Runrug

Posted 4 months ago

“Quick delivery, lovely rug, would definitely recommend them”

Helpful Report

Posted 4 months ago

Hi Tracey, Thank you for your 5/5 review. We're delighted the rug arrived quickly and that you love it, and that you’d recommend us. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“The ordering and delivery processes were very easy, delivery was prompt (ordered 26/03, arrived 30/03) and the price is fair.”

Helpful Report

Posted 4 months ago

Hi Steve, Thank you for your 5/5 review. We’re glad the ordering and delivery were easy, and that you found the price fair with prompt delivery. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Lovely rug, great quality, excellent value, well done Runrug”

Helpful Report

Posted 4 months ago

Hi William, Thank you for your 5/5 review. We're thrilled you love the rug and that you’re happy with the quality and value. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Pleased with our new hallway runner and your delivery time was excellent. Hallway now looks really complete. Our thanks to you and it was amazing value for money”

Helpful Report

Posted 4 months ago

Hi Derek, Thank you for your 5/5 review. We’re thrilled you’re pleased with the hallway runner and that delivery was excellent. Great to hear it completes the look and represents good value. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Beautiful rug, excellent quality and super speedy delivery.”

Helpful Report

Posted 4 months ago

Hi Suzanne, Thank you for your 5/5 review! We’re so glad you’re happy with the rug, its quality, and the speedy delivery. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“Great rug Great price Great service So good, in fact, that I've ordered another”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your 5/5 review! We’re so glad you’re enjoying the rug, the price, and the service enough to order another. If there’s anything else you need, we’re here to help. Kind regards, Team Runrug

Posted 4 months ago

“The website is very easy to use and reasonably priced. The ordering process was simple and the fact that I could order the length I needed rather than make do with a standard size was a big bonus. Contact with the company about the progress on my order was very efficient and the rugs arrived earlier than expected in good condition. In all, very happy with the items ordered and company.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your review. We’re thrilled to hear you found the website easy to use, appreciated the length options, and that the order process and communication worked well. It’s great that your rugs arrived earlier than expected and in good condition. If you need any further assistance, we’re here to help! Kind regards, Team Runrug

Posted 4 months ago

“I had a great experience with Runrug. They provided everything I needed to replace my stair runner from an old wall to wall carpet. They even have great tutorials online. My original order could not be fullfilled, but they were on top of it and gave me even better options. I was able to do it myself, and it came out beautiful.”

Helpful Report

Posted 4 months ago

Hi Tammy, Thank you for your review. We’re thrilled to hear you had a great experience with Runrug, found our tutorials helpful, and that we could offer you even better options when the original order couldn’t be fulfilled. We’re glad you were able to install it yourself and that it looks beautiful. If you need any further assistance, we’re here to help! Kind regards, Team Runrug

Posted 4 months ago

“Everything is going to work out will be ordering 5 carpet runners for stairs and hall ways”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for your review. We’re thrilled to hear that you’re confident everything will work out and that you’ll be ordering five carpet runners for stairs and hallways. If you need any assistance with your order or installation, we’re here to help! Kind regards, Team Runrug

Posted 4 months ago

“My new runner is perfect. It looks so nice on my wood floors. It came within two weeks. I would buy again.”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you for your review. We’re glad your runner is perfect and looks nice on your wood floors. If you need anything else, we’re here to help! Kind regards, Team Runrug

Posted 4 months ago

Runrug is rated 4.7 based on 8,448 reviews