Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,888 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great quality runners. Would recommend them, and would definitely buy again.”

Helpful Report

Posted 3 months ago

Hi Eileen, Thank you for your wonderful feedback. We’re glad you were pleased with the service and quality, and we appreciate your recommendations. We look forward to serving you again. Warm regards, Team Runrug

Posted 3 months ago

“Great quality at a reasonable price. Easy to use website. Very pleased with my hall runner”

Helpful Report

Posted 3 months ago

Hi Carolyn, Thank you for your wonderful feedback. We’re glad to hear you’re happy with the great quality at a reasonable price, and that you found our website easy to use. If you need anything else, please let us know. Warm regards, Team Runrug

Posted 3 months ago

“Very efficient and quick delivery. I would definitely use them again.”

Helpful Report

Posted 3 months ago

Hi Amanda, Thank you for your wonderful feedback. We’re glad to hear the delivery was efficient and that you’d use us again. If you need anything else, please let us know. Warm regards, Team Runrug

Posted 3 months ago

“Excellent service”

Helpful Report

Posted 3 months ago

Hi Ian, Thank you for your wonderful feedback. We’re glad to hear you had excellent service. If you need anything else, please let us know. Warm regards, Team Runrug

Posted 3 months ago

“Perfect just what we needed in the kitchen”

Helpful Report

Posted 3 months ago

Hi Jennifer, Thank you for your fantastic review! We’re delighted to hear the Runrug is perfect for your kitchen and exactly what you needed. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great choice of style and size. Speedy delivery. Good quality.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for the lovely review! We’re thrilled you’re happy with the style, size, delivery, and quality. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Just what we wanted.Very pleased with product.”

Helpful Report

Posted 3 months ago

Hi James, Thank you for your fantastic review! We’re delighted to hear Runrug is exactly what you wanted and you’re very pleased with the product. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great service from ordering a swatch to my rug being delivered very quickly! Loved I could choose the length and it already has a non slip backing! Just perfect, would thoroughly recommend! Thank you Rugrun!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for the fantastic review! We’re thrilled you’re happy with the quick delivery, the option to choose the length, and the non-slip backing. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Good service and speedy delivery.”

Helpful Report

Posted 3 months ago

Hi Sara, Thank you for your fantastic review! We're delighted to hear you had good service and speedy delivery. If there’s anything else you need, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great product at a good price and excellent service”

Helpful Report

Posted 3 months ago

Hi Timothy, Thank you for your fantastic review! We’re delighted you’re happy with the product, price, and our service. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“I absolutely love this stair runner True color to photo on website”

Helpful Report

Posted 3 months ago

Hi Roseann, Thank you for your fantastic review! We’re thrilled you absolutely love the stair runner and that the color matches the photo on our website. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great company, rug is exactly as it looked online, made to measure but not too expensive”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic review! We’re delighted the rug matches your online image, fits as a custom size, and isn’t too pricey. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“I love it! It’s perfect!”

Helpful Report

Posted 3 months ago

Hi Margaret, Thank you for your fantastic review! We’re thrilled to hear it’s perfect for you. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“The runner I ordered arrived ahead of the estimated date, and was exactly what I ordered. I just installed it (procrastinator me), and it was WAY easier than expected! I would order from Runrug again in an instant.”

Helpful Report

Posted 3 months ago

Hi Wendy, Thank you for your great review! We’re thrilled the runner arrived ahead of schedule and was exactly what you ordered. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Excellent quality rugs, superb service and delivery, thanks”

Helpful Report

Posted 3 months ago

Hi Jeffrey, Thank you for your great review! We’re delighted you’re happy with the quality and our service and delivery. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“I am very pleased with carpet runner,excellent quality, fits perfectly. Thankyou very much”

Helpful Report

Posted 3 months ago

Hi sherry, Thank you for your great review! We’re thrilled the carpet runner is of excellent quality and fits perfectly. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Brilliant, speedy service to deliver excellent quality hall runner which fitted perfectly. Excellent price too. Very happy.”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you for your great review! We’re thrilled the hall runner arrived quickly, fitted perfectly, and offered great value. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Great rug! Great service once again.”

Helpful Report

Posted 3 months ago

Hi Margaret, Thank you for your fantastic 5-star review! We’re thrilled you’re enjoying the rug and that you had great service once again. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Very easy to order very fast delivery and I'm very pleased with my runner and I Would have no hesitation in recommending Runrug”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you for your great review! We're thrilled the ordering was easy, delivery was fast, and you're pleased with your runner. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

“Delivery was good”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you for your great review! We’re thrilled you’re happy with the delivery. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 3 months ago

Runrug is rated 4.7 based on 7,888 reviews