Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,886 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely hall runner. Very pleased with it and with the customer care of Runrugs.”

Helpful Report

Posted 2 months ago

Hi Howard, Thank you for sharing your feedback. We’re thrilled you’re pleased with the hall runner and our customer care. If you need anything else, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

“A beautiful & quality hall runner. It has a touch of class. Delivery was speedy & great.”

Helpful Report

Posted 2 months ago

Hi Rosemary, Thank you for sharing your feedback. We’re thrilled you love the hall runner and that the delivery was speedy and great. If you need anything else, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

“Good quality. Hard wearing. Dekivered on time.”

Helpful Report

Posted 2 months ago

Hi Denise, Thank you for sharing your feedback. We’re glad you’re happy with the good quality, hard wearing nature, and on-time delivery of your rug. If you need any help in the future, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

“Joe was very helpful in finding 3 feet of a stair runner(that had been discontinued) in a warehouse due to a measuring error on my part to cover the top stair.”

Helpful Report

Posted 2 months ago

Hi Joseph, Thank you for sharing your feedback. We’re thrilled Joe was able to help you find the stair runner you needed, even with the measuring hiccup. If you need any further assistance, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

“Great product, perfect for our needs & reasonably priced ... Well packaged with quick delivery & have already passed their company info on to a friend”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your feedback. We’re thrilled the product is a great fit for your needs, reasonably priced, well packaged, and that delivery was quick. Wonderful to hear you’ve shared our details with a friend! If there’s anything else we can help with, please let us know. Warm regards, Team Runrug

Posted 2 months ago

“Quick delivery and am really pleased with my runnner”

Helpful Report

Posted 2 months ago

Hi Elizabeth, Thank you for sharing your feedback. We’re thrilled to hear you’re pleased with the quick delivery and that you’re happy with the runner. If you need anything else, please let us know. Warm regards, Team Runrug

Posted 2 months ago

“Absolutely delighted with our new runners and excellent service and customer care”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you for sharing your feedback. We’re thrilled you’re delighted with your new runners and our excellent service and customer care. If you need anything else, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

“Great service,, Qulity is very good and delivered as described. I would definitely buy from them again..”

Helpful Report

Posted 2 months ago

Hi Chris, Thank you for your feedback. We’re thrilled you were happy with the service and found the quality to be as described. We’d love to see you again on your next purchase. Warm regards, Team Runrug

Posted 2 months ago

“Looks amazing price was low and effect is high impact!”

Helpful Report

Posted 2 months ago

Hi Vittoria, Thank you for your kind words! We’re thrilled you love the look, and that you found great value. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 2 months ago

“Love the rug, exactly what I wanted. Looks really nice in my kitchen, feels good underfoot, nice pile. Quick delivery. Can definitely recommend.”

Helpful Report

Posted 2 months ago

Hi Ann, Thank you for sharing your feedback. We’re thrilled you love the rug, it sounds perfect for your kitchen, and we’re glad the delivery was quick. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 2 months ago

“This a beautiful hall runner rug. It is a green tartan with a red running through it which brightens up a hall. The runner is also very soft to walk on. The length and width are perfect and the price competitive but a good price I thought. Delivery was very good. I would buy from Runrug again. Sorry, can't upload a photo as I don't know how to do it.”

Helpful Report

Posted 2 months ago

Hi Sandra, Thank you for your lovely feedback. We’re thrilled you love the green tartan runner, its softness, and that the size and delivery met your needs. We appreciate you choosing Runrug and would be happy to help again in the future. Warm regards, Team Runrug

Posted 2 months ago

“Quick delivery and looks great”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for sharing your feedback. We’re glad the delivery was quick and the rug looks great. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 2 months ago

“Great customer service .”

Helpful Report

Posted 2 months ago

Hi Agata, Thank you for your kind words. We're thrilled to hear you had a great experience with our customer service. If there's anything else we can help with, just let us know. Warm regards, Team Runrug

Posted 2 months ago

“The best thing I have bought in recent times. So nice and elegant.”

Helpful Report

Posted 2 months ago

Hi Philip, Thank you for your wonderful review. We’re thrilled to hear you find Runrug to be the best purchase and that you love its elegance. If you need anything in the future, we’re here to help. Warm regards, Team Runrug

Posted 2 months ago

“Found what I wanted very easy to purchase the runner I wanted”

Helpful Report

Posted 2 months ago

Hi david, Thank you for sharing your feedback. We’re delighted you found what you wanted and that the purchase was easy. If you need any help in the future, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

“Great carpet for long hall, great colour, good value for price. Lovely cushy on your feet when walked on. I love it.”

Helpful Report

Posted 2 months ago

Hi Lorraine, Thank you for sharing your feedback. We’re thrilled to hear you’re enjoying the long hall carpet, love the colour, and find it good value. We’re glad it feels comfy underfoot too. If you need anything else, please let us know. Warm regards, Team Runrug

Posted 2 months ago

“This is a lovely product with quick delivery time. Really pleased”

Helpful Report

Posted 2 months ago

Hi Alexandra, Thank you for sharing your feedback. We’re thrilled you’re pleased with the product and the quick delivery. If you need any help in the future, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

“Good delivery service, nice quality, lovely colours ,nice and thick.”

Helpful Report

Posted 2 months ago

Hi Lisa, Thanks for your feedback. We’re thrilled you’re happy with the delivery, quality, colours, and thickness. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 2 months ago

“Absolutely love my Aztec rug, perfect size as you can measure and choose your own. Very professional company to work with as did have a slight issue which was resolved very quickly and efficiently. Would highly recommend ordering from Runrug.”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for your lovely review. We’re thrilled the Aztec rug fits well and that our team could resolve the issue quickly and professionally. We appreciate your recommendation! Warm regards, Team Runrug

Posted 2 months ago

“Excellent quality and service”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your kind feedback. We’re thrilled you’re happy with the quality and our service. If you need anything else, we’re here for you. Warm regards, Team Runrug

Posted 2 months ago

Runrug is rated 4.7 based on 7,886 reviews