Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,929 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service didn't wait long for delivery Good quality good price”

Helpful Report

Posted 1 month ago

Hi Angela, Thank you for your amazing review! We're delighted to hear that you were satisfied with both the service and the quality of your purchase. It's fantastic to know that we could meet your expectations with our pricing as well! We truly appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Good quality rug that was exactly what I wanted . Only wish that I had bought a longer one.”

Helpful Report

Posted 1 month ago

Hi Debra, Thank you so much for your glowing review! We're delighted to hear that you found the rug to be of good quality and that it met your expectations perfectly. We understand the temptation to go for a longer option, and we're here to help whenever you're ready for that upgrade! We truly appreciate your support and look forward to assisting you again in the future. Thanks for choosing Runrug!

Posted 1 month ago

“Excellent choice offered. We were able to get the exact size. Ordering was easy and it was deliver when it said it would be. Would use them again”

Helpful Report

Posted 1 month ago

Hi Graham, Thank you for your excellent review! We're delighted to hear that you found the perfect size and that the ordering process was easy for you. It's great to know your delivery was timely, too! We truly appreciate your support and look forward to serving you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

“Excellent service fast delivery will definitely use you again”

Helpful Report

Posted 1 month ago

Hi Kevin, Thank you for your fantastic review! We're delighted to hear you had a great experience with our service and that the delivery was fast. Your satisfaction is our top priority! We truly appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Second time using Runrug. Very efficient and site easy to use.”

Helpful Report

Posted 1 month ago

Hi Mrs, Thank you for your lovely review! We’re delighted to hear that you found our site easy to use and that your experience with us was efficient for the second time. Your continued support means a lot to us! We look forward to helping you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Great product, excellent nprice”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for your amazing review! We’re delighted to hear that you’re satisfied with the product and the value you received. Your support means everything to us! We look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

Hi Michael, Thank you for your amazing review! We're delighted to know you are satisfied with the product and found the pricing to be excellent. Your support means a lot to us! We look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Easy to order quality expected quick delivery”

Helpful Report

Posted 1 month ago

Hi Lynda, Thank you for your fantastic review! We're delighted to hear that your ordering experience was easy and that you received your rug quickly. We strive to deliver the quality our customers expect, so your feedback means a lot to us! We appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Needed a hearth rug. Did me homework and this was the best option. 140 x 60 cut to requested length. Recommended.”

Helpful Report

Posted 1 month ago

Hi John, Thank you for your fantastic review! We're delighted to hear that you found the perfect hearth rug with us and that we could accommodate your size request. Your recommendation means a lot to us! We truly appreciate your support and look forward to serving you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

“My dog has a slipped disc and I had to cover wood flooring with rug runners. This has meant she can now move through the hallway and into the kitchen to prevent slipping and paralysing her hind legs.”

Helpful Report

Posted 1 month ago

Hi Marion, Thank you so much for your touching review! We're truly glad to hear that our rug runners have made such a positive difference for your dog and helped her move safely around the house. It means a lot to us to know that our products can contribute to your pet's comfort and well-being. We appreciate your support and are here to assist you whenever you need us again! Thanks for choosing Runrug!

Posted 1 month ago

“Arrived very quickly and just right for what we want it for. Very pleased.”

Helpful Report

Posted 1 month ago

Hi Eleanor, Thank you for your lovely review! We're delighted to hear that your order arrived quickly and is just right for your needs. Your satisfaction is our top priority, and it’s great to know we could meet your expectations. We truly appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“The runner was perfect. The exact width we needed and a choice of lengths also. There was so many choices of colour and design. Amazing!”

Helpful Report

Posted 2 months ago

Hi Martin, Thank you so much for your fantastic review! We're thrilled to hear that the runner was perfect for your needs and that you enjoyed the variety of colors and designs available. Your satisfaction is our top priority, and it’s great to know we could meet your expectations. We truly appreciate your support and look forward to helping you again soon! Thanks for choosing Runrug!

Posted 2 months ago

“Absolutely beautiful and good quality and fits exactly to the measurements I gave. Worth the money”

Helpful Report

Posted 2 months ago

Hi Georgia, Thank you so much for your amazing review! We're thrilled to hear that you find your rug beautiful and of good quality. It's wonderful to know that it fits perfectly with the measurements you provided. Your satisfaction means a lot to us! We truly appreciate your support and can't wait to help you again soon! Thanks for choosing Runrug!

Posted 2 months ago

“very nice rug cut perfect to size and fast delivery”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review! We're so glad to hear that you love your rug, and that it was cut perfectly to size and delivered quickly. Your satisfaction is our top priority, and feedback like yours makes all our efforts worthwhile. We appreciate your support and hope to assist you again soon! Thanks for choosing Runrug!

Posted 2 months ago

“My herringbone stair runners are beautiful!”

Helpful Report

Posted 2 months ago

Hi Paula, Thank you for your fantastic review! We're so happy to hear that you find your herringbone stair runners beautiful. It's always our goal to provide items that enhance your space, and your feedback truly brightens our day. We appreciate your support and look forward to helping you again in the future! Thanks for choosing Runrug!

Posted 2 months ago

“Runrug is a trusted on line site for quality carpets. Surprised by speed of delivery also”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your amazing review! We're delighted to hear that you find Runrug to be a trusted site for quality carpets and that you were pleasantly surprised by the speed of delivery. Your positive feedback encourages us to keep striving for excellence. We truly appreciate your support and can't wait to serve you again in the future! Thanks for choosing Runrug!

Posted 2 months ago

“Really quick delivery and beautiful carpet. Thank you runrug.”

Helpful Report

Posted 2 months ago

Hi Foye, Thank you for your fantastic review! We’re thrilled to hear that you received your carpet quickly and that it’s beautiful. Your satisfaction is what we aim for, and your kind words truly motivate our team to keep delivering great service. We appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 2 months ago

“Very efficient service, runner not in use yet but I like the design/quality very much”

Helpful Report

Posted 2 months ago

Hi Teresa, Thank you for your wonderful review! We're thrilled to hear that you enjoy the design and quality of your runner, even if you haven't had a chance to use it yet. Your satisfaction means a lot to us, and it’s great to know our products are resonating with you. We appreciate your support and look forward to serving you again! Thanks for choosing Runrug!

Posted 2 months ago

“100% delighted with this company. Brilliant fast service. Lovely rug, just what I wanted.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you are 100% delighted with our service and that your new rug is just what you wanted. Quick delivery and happy customers are what we aim for, and your feedback confirms we're on the right track. We truly appreciate your support and look forward to welcoming you back soon! Thanks for choosing Runrug!

Posted 2 months ago

“Really happy with my runner . Good quality and price . Delivery was quick . Received my order one day earlier than expected .”

Helpful Report

Posted 2 months ago

Hi David, Thank you so much for your fantastic review! We're thrilled to hear that you're happy with your runner and that you found it to be both good quality and reasonably priced. It’s great that your delivery exceeded expectations as well! Your satisfaction means the world to us, and your feedback inspires us to keep delivering the best possible experience. We appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 2 months ago

“Excellent service good communication and fast delivery.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your outstanding review! We're thrilled to hear that you experienced excellent service and appreciated our communication and fast delivery. Your feedback means a lot to us and motivates our team to continue providing the best for our customers. We truly value your support and look forward to assisting you again soon! Thanks for choosing Runrug!

Posted 2 months ago

Runrug is rated 4.8 based on 6,929 reviews