Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,425 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in 3 days. Good quality just what we wanted at a good price.”

Helpful Report

Posted 1 month ago

Hi there, Delighted to hear the Runrug arrived in 3 days and that you’re happy with the quality and price. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“Really pleased with hall runner. Looks lovely and is completely non slip on the laminate floor.”

Helpful Report

Posted 1 month ago

Hi Jane, Delighted to hear the hall runner looks lovely and is non-slip on your laminate floor. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“Quick delivery, good quality rug, and perfect for our requirements as our old dog is no longer slipping on the wooden floors”

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Posted 1 month ago

Hi There, Delighted to hear about the quick delivery, the quality, and that it’s perfect for your dogs needs. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“After much research I decided to make my purchase from Runrug and I’m over the moon with the quality of my hall runner and the rapid delivery service”

Helpful Report

Posted 1 month ago

Hi Toni, Delighted to hear you’re over the moon with the quality of your hall runner and the rapid delivery. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“We needed a runner that was nearly 8 metres long. Runrug had loads of options so we ordered some samples and chose the perfect rug. Very happy.”

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Posted 1 month ago

Hi there, Delighted to hear you found a rug that fits your requirement, with lots of options to choose from and samples that helped you pick the perfect one. Very happy to hear you’re happy with the result. Warm Regards, Team Runrug

Posted 1 month ago

“Great rug, great price and fast delivery.”

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Posted 1 month ago

Hi there, Delighted to hear you’re happy with the rug, price, and fast delivery. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 1 month ago

“https://www.facebook.com/share/p/1C5gpswkF5/ Review is already on FB”

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Posted 1 month ago

Hi Katja, Delighted to hear you left a review on Facebook. Thanks for sharing your feedback about us. Warm Regards, Team Runrug

Posted 1 month ago

“I love these rugs. They are sturdy and very stunning!”

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Posted 2 months ago

Hi Nancy, Delighted to hear you love the rugs and find them sturdy and stunning. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 1 month ago

“Runner and rug was delivered way ahead of the scheduled date. Great quality. Love it!!”

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Posted 2 months ago

Hi Julie, Delighted to hear the runner and rug arrived ahead of schedule and you’re happy with the quality. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 1 month ago

“So easy to order and arrived in excellent condition and in such a speedy delivery. Perfect.”

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Posted 2 months ago

Hi Linda, Delighted to hear the ordering was easy and the rug arrived in excellent condition with speedy delivery. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 1 month ago

“Great rug and price and quality”

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Posted 2 months ago

Hi Andy, Delighted to hear the rug offers great value and quality. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 1 month ago

“I love that you can customise the length of a runner. We needed a long one for our hallway, and it was perfect! Great choice of different designs, and very quick delivery (a day earlier than the day we nominated). It seems good quality, and we are very happy with it, and with the service.”

Helpful Report

Posted 2 months ago

Hi Lucy, Delighted to hear you love the custom length and that it was perfect for your hallway. Great to know the design options helped, and that delivery was quicker than expected. We’re glad you’re happy with the quality and the service. Warm Regards, Team Runrug

Posted 1 month ago

“I have never used Runrug before but they were first class. The hall runner we ordered was delivered on time and was of good quality.Their website was good and the colours quite accurate. We were well pleased with our choice and would recommend the Company.”

Helpful Report

Posted 2 months ago

Hi Bernard, Delighted to hear it was first class, with the hall runner delivered on time and of good quality. We're glad the website worked well for you and the colours were accurate. Thanks for the kind feedback. Warm Regards, Team Runrug

Posted 2 months ago

“Easy to order”

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Posted 2 months ago

Hi there, We're delighted to hear it was easy to order. Thanks for sharing your feedback. Warm Regards, Team Runrug

Posted 2 months ago

“Quick delivery, quality hall runner that looks great in my hallway and feels good underfoot.”

Helpful Report

Posted 2 months ago

Hi Jennifer, Delighted to hear the quick delivery and that the hall runner looks great and feels good underfoot. Thanks for the kind words. Warm regards, Team Runrug

Posted 2 months ago

“Gorgeous rug and good quality, very quick delivery”

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Posted 2 months ago

Hi Stephen, Delighted to hear you’re happy with the rug’s quality and the quick delivery. Thanks for the kind words. Warm regards, Team Runrug

Posted 2 months ago

“Brought a runner for my kitchen, it’s very good quality, we love it. It was very easy to order & arrived quickly. Will definitely buy from here again.”

Helpful Report

Posted 2 months ago

Hi Rebecca, Delighted to hear the runner is high quality and that ordering was easy and delivery was quick. Thanks for the kind feedback — we appreciate it. Warm regards, Team Runrug

Posted 2 months ago

“Really lovely rugs in a good quality Berber finish.Three different sized made to measure rugs. Incredible delivery time, ordered on a Monday and delivered Wednesday morning. Extremely pleased with them and we recommend this Company.”

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Posted 2 months ago

Hi Gillian, So glad to hear you’re pleased with the Berber finish, the made-to-measure sizes, and that delivery was quick. Thanks for the kind recommendation. Kind regards, Team Runrug

Posted 2 months ago

“Love my new rug great quality and colour and great fast service would definitely recommend x”

Helpful Report

Posted 2 months ago

Hi Tony, So glad you love the rug—great to hear the quality and colour hit the mark and that the service was fast. If there’s anything else you need, we’re here to help. Warm regards, Team Runrug

Posted 2 months ago

“Perfect fit in our hallway. Great service received by customer care as previous rug had a delay to delivery.”

Helpful Report

Posted 2 months ago

Hi Debra, Great to hear the rug fits perfectly in your hallway and that our customer care helped with the delivery delay issue. If there’s anything else you need, we’re here to help. Warm regards, Team Runrug

Posted 2 months ago

Runrug is rated 4.7 based on 8,425 reviews