Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,398 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchases just what I needed colour is perfect and quality is great i would buy goods agsin from Runrug”

Helpful Report

Posted 1 month ago

Hi Catherine, Thanks for sharing. We’re thrilled you’re happy with the colour and quality, and that you’d buy from Runrug again. If there’s anything else you need, we’re here. Warm regards, Team Runrug

Posted 1 month ago

“Excellent service and stairs look amazing”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing. We’re glad you had excellent service and that the stairs look amazing. If there’s anything else you need, we’re here. Warm regards, Team Runrug

Posted 1 month ago

“Great quality , outstanding customer service”

Helpful Report

Posted 1 month ago

Hi Darlene, Thanks for sharing. We're so glad you’re happy with the great quality and outstanding customer service. If there’s anything else you need, we’re here. Warm regards, Team Runrug

Posted 1 month ago

“Lovely fabric, colour just right price perfect.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing. So glad you love the fabric, colour, and price. If you need anything else, we're here. Warm regards, Team Runrug

Posted 1 month ago

“Prompt service. My hallway is 20 feet long so it took a while to find a place that offered that length!”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing. We're glad the service was prompt and that you found a length that fits your 20-foot hallway. If there’s anything else you need, we’re here. Warm regards, Team Runrug

Posted 1 month ago

“Very pleased with the product and the staff. Folks were very responsive and helpful on our inquiry. Shipping to the USA was amazingly fast and very reasonable. Will recommend TunTug to friends.”

Helpful Report

Posted 1 month ago

Hi there, So glad to hear you’re pleased with the product and the staff’s responsiveness. It’s great that shipping to you was fast and reasonable. If you need anything else, we’re here. Warm Regards, Team 'Runrug' :)

Posted 1 month ago

“Super quality rugs and arrived promptly as requested.”

Helpful Report

Posted 1 month ago

Hi there, So glad the rugs are of super quality and arrived promptly as requested. If you need anything else, we're here. Warm Regards, Team Runrug

Posted 1 month ago

“Good quality hall eunner, dlivered within 2 days of ordering.”

Helpful Report

Posted 1 month ago

Hi there, So glad the hall runner is of good quality and was delivered within 2 days of you ordering. If you need anything else, we’re here. Warm Regards, Team Runrug

Posted 1 month ago

“Good commumications and product perfect for our needs and exactly to spec.”

Helpful Report

Posted 1 month ago

Hi there, So glad the communication was good and the product was exactly to spec for your needs. If you need anything else, we’re here. Warm Regards, Team Runrug

Posted 1 month ago

“Ordered sample , which was perfect colour . so ordered a large runner . Delivered very quickly and excellent quantity.”

Helpful Report

Posted 1 month ago

Hi Fiona, So glad you found the colour perfect and that the large runner arrived quickly with excellent quantity. If you need anything, we're here. Warm Regards, Team Runrug

Posted 1 month ago

“Very happy with the product and the 8customer service excellent.”

Helpful Report

Posted 1 month ago

Hi Susan, So glad you’re happy with the product and that the customer service was excellent. If you need anything, we’re here. Warm Regards, Team Runrug

Posted 1 month ago

“Great small ruuner to go with longer one bought”

Helpful Report

Posted 1 month ago

Hi Stephanie, So glad the small runner pairs well with the longer rug you bought. If you need anything, we’re here. Warm Regards, Team Runrug

Posted 1 month ago

“Love the rug looks beautiful will be ordering a square one for another room”

Helpful Report

Posted 1 month ago

Hi K, So glad the rug looks beautiful and that you’re planning to order another one for another room. If you need anything, we’re here. Warm Regards, Team Runrug

Posted 1 month ago

“Beautiful rug, good quality, looks fantastic. Good value and fast delivery. Thank you”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Wonderful to hear the rug looks fantastic and that you’re happy with the quality, value, and fast delivery. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“I've ordered from Runrug before and just again and found them to be very speedy on turnaround and delivery and the quality is also very reliable. I also had a few problems with delivery admin and they sorted this very quickly too. Definitely happy to buy from them again. Thanks!”

Helpful Report

Posted 1 month ago

Hi Duncan, We're delighted to hear you’ve had speedy turnaround, and that the delivery admin issues were sorted quickly. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“Arrived in 3 days. Good quality just what we wanted at a good price.”

Helpful Report

Posted 1 month ago

Hi there, Delighted to hear the Runrug arrived in 3 days and that you’re happy with the quality and price. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“Really pleased with hall runner. Looks lovely and is completely non slip on the laminate floor.”

Helpful Report

Posted 1 month ago

Hi Jane, Delighted to hear the hall runner looks lovely and is non-slip on your laminate floor. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“Quick delivery, good quality rug, and perfect for our requirements as our old dog is no longer slipping on the wooden floors”

Helpful Report

Posted 1 month ago

Hi There, Delighted to hear about the quick delivery, the quality, and that it’s perfect for your dogs needs. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“After much research I decided to make my purchase from Runrug and I’m over the moon with the quality of my hall runner and the rapid delivery service”

Helpful Report

Posted 1 month ago

Hi Toni, Delighted to hear you’re over the moon with the quality of your hall runner and the rapid delivery. Thanks for sharing your experience. Warm Regards, Team Runrug

Posted 1 month ago

“We needed a runner that was nearly 8 metres long. Runrug had loads of options so we ordered some samples and chose the perfect rug. Very happy.”

Helpful Report

Posted 1 month ago

Hi there, Delighted to hear you found a rug that fits your requirement, with lots of options to choose from and samples that helped you pick the perfect one. Very happy to hear you’re happy with the result. Warm Regards, Team Runrug

Posted 1 month ago

Runrug is rated 4.7 based on 8,398 reviews