Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,869 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Runrug was very helpful with extra information. The runner arrived quickly and is exactly like in the pictures. It looks very smart and we're very happy. We heartily recommend Runrug.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review. We’re delighted to hear the runner was helpful, arrived quickly, and matched the pictures. We’re glad you’re happy with it and appreciate your kind recommendation. Kind regards, Team Runrug

Posted 1 month ago

“Such fabulous runners, they look and feel very premium and I was so happy to have found your site. Will be ordering again thanks so much”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review. We’re thrilled you’re happy with the runners and that you found our site. Looking forward to serving you again soon. Kind regards, Team Runrug

Posted 1 month ago

“We love our new stair runner. Great quality, price, and shipped so fast.”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you for your kind words. We’re thrilled you love the stair runner, and that you’re happy with the quality, price, and speedy delivery. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Exactly as shown. Lovely rug. Colours just what I wanted. Good price too.”

Helpful Report

Posted 1 month ago

Hi Christine, Thank you for your lovely review. We’re delighted the rug matched your expectations and that you’re happy with the colours and price. Kind regards, Team Runrug

Posted 1 month ago

“Perfect delivered speedily rug feels good quality does the job I need or to do. Will use run rug for other parts of my home when required very happy 😊”

Helpful Report

Posted 1 month ago

Hi Catherine, Thank you for your review. We’re glad the rug arrived quickly and that you’re happy with the quality and its fit for what you need. We appreciate your plan to use Runrug for other parts of your home. Kind regards, Team Runrug

Posted 1 month ago

“they runners came in good time have had some before and they wear well look good”

Helpful Report

Posted 1 month ago

Hi there, Thanks for your review. We’re glad the runners arrived on time and are wearing well. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“From order to home very quick, DHL delivery excellent and a lovely runner in situ.”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your review. We’re glad the order to home was quick and the DHL delivery excellent, and that the runner sits well in situ. Kind regards, Team Runrug

Posted 1 month ago

“The hall runner rug is a beautiful addition to our home, it is very good quality and feels lovely underfoot.”

Helpful Report

Posted 1 month ago

Hi Clare, Thank you for your review. We’re delighted the hall runner rug is a beautiful addition, and that you find it of good quality and pleasant underfoot. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Just received my beautiful zebra print hall runner. Very fast & efficient service. Ordered Thursday & arrived just 2 days later. Well packaged, & just what I was looking for. Great quality at an affordable price. I’ve had many people say they love it too! I can only recommend this company. Don’t hesitate, just place your order, you will not be disappointed!”

Helpful Report

Posted 1 month ago

Hi Louise, Thank you for your wonderful review. We’re delighted the zebra print hall runner arrived quickly, was well packaged, and met your expectations. We appreciate your recommendation and are here if you need anything else. Kind regards, Team Runrug

Posted 1 month ago

“More than pleased with the hall runner rug. Very well sized to my instructions.”

Helpful Report

Posted 1 month ago

Hi Thelma, Thank you for the lovely review. We’re glad the hall runner rug is well sized to your instructions and you’re happier with it. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Lovely runner, delivery very quick, this is about my 10th runner now, very pleased”

Helpful Report

Posted 1 month ago

Hi Malcolm, Thank you for the lovely review. We’re glad you’re happy with the runner and that the delivery was quick, and wow—10th runner! If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“The long hallway runner we ordered is stunning. The colour is perfect, The lenth 19 ft is just right, Ordering was easy, Delivery in a couple of days, Will be 9rdering more soon.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for the fantastic review. We’re thrilled the runner looks stunning, the colour is perfect, and the length is just right. Delighted ordering was easy and delivery quick — and we appreciate you planning to order more soon. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“The carpet ws delivered on time and was exactly what we asked for. No complaints from me,thankyou”

Helpful Report

Posted 1 month ago

Hi Maurice, Thank you for the review. We’re glad the carpet was delivered on time and exactly what you asked for. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Great sevice pleased with order would definitely use again, not much more to say really 👍”

Helpful Report

Posted 1 month ago

Hi Lawrence, Thank you for the great review. We’re glad you’re pleased with the order and would definitely use us again. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Easy to order, arrived quickly and good value for money”

Helpful Report

Posted 1 month ago

Hi Trish, Thank you for the lovely review. We’re glad you found it easy to order, the delivery quick, and the rug good value. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“They fitted perfectly where they needed to go in the house Arrived fine last delivery 👍😀👍👍”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for the lovely review. We’re really glad the rugs fit perfectly where you needed them and that the last delivery arrived fine. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“The runner is perfect for our kitchen, good quality, looks hard wearing (time will tell I guess) and good value. Delivery was pretty quick too.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the lovely review. We’re glad the runner is perfect for your kitchen, looks hard wearing, good value, and that the delivery was quick. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Really pleased with this runner - great quality and feels good underfoot. Easy to order and delivered on time. Recommend 10/10”

Helpful Report

Posted 1 month ago

Hi Tina, Thank you for the lovely review. We’re really glad the runner is of great quality, feels good underfoot, and that ordering and delivery were smooth. We appreciate the 10/10 recommendation. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“I was very happy with the look and feel of the Aztec Beige runner the minute I unrolled it. It's beautiful, feels sturdy and fits perfectly under a very low door. I loved that I was able to customize the length because I was working with an odd space. My only negative observation is that I assumed a 9' rug would measure exactly 9' but it's almost 9'10". Luckily, it fits where I needed it so I didn't have to return it. I will definitely buy more in the future.”

Helpful Report

Posted 1 month ago

Hi Natalie, Thank you so much for sharing your experience! We’re delighted the Aztec Beige hallway runner looks great, feels sturdy, and fits under your low door. It’s wonderful you could customize the length for your space. If you have any questions or need assistance with future orders, we’re here to help. We do apologise for the issue with the length as naturally this should absolutely be exactly what you ordered and we will look into this to resolve in future. Warm regards, Team Runrug

Posted 1 month ago

“Lovely rug soft and smart looking use it in my hallway easy to wipe clean as I have pets also.”

Helpful Report

Posted 1 month ago

Hi Nikki, Thank you for the lovely review. We’re so glad the rug fits your hallway well, looks smart, is soft, and easy to wipe clean for your pets. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

Runrug is rated 4.7 based on 7,869 reviews