Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,929 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and easy to use website, DHL shipping works well for stateside deliveries. We are most of the way through our stair runner project and it looks like the tudor staur rods will be great… :)”

Helpful Report

Posted 1 month ago

Hi Donn, Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our products and that your stair runner project is going smoothly. The Tudor stair rods are indeed a great choice! Thanks again for your support!

Posted 1 month ago

“It’s the second long hallway Rug we have bought from Runrug. The rug is great quality, the service and delivery very prompt exceptional service.”

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Posted 1 month ago

Hi Noel, Thank you for your fantastic review! We’re delighted to hear that you’re enjoying your second rug from us and that the quality meets your expectations. It’s wonderful to know that our service and delivery left a positive impression! Thanks again for your support!

Posted 1 month ago

“Easy to view rugs on website. Very good quality. Excellent service.”

Helpful Report

Posted 1 month ago

Hi Jon, Thanks so much for your fantastic review! We're delighted to hear that you found our website easy to navigate and that you're pleased with the quality of our rugs. It's always great to know our service met your expectations! Thanks again for your support!

Posted 1 month ago

“Good rugs Good quality”

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Posted 1 month ago

Hi Martin, Thank you for leaving us a review. We're happy you are pleased with your purchase. Thanks again!

Posted 1 month ago

“Nice colour, stay flat.”

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Posted 1 month ago

Hi Charles, Thank you for leaving us a review! We're pleased you are happy with it. We think it looks great! Thank you.

Posted 1 month ago

“So happy with our hall runner. Gave us the look we were after. Nice quality and great price.”

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Posted 1 month ago

Hi Gordon, Wow! That looks fab! We're pleased you are happy with the final look. Thank you again.

Posted 1 month ago

“Quick and easy ordering. Reasonably priced for a good quality runners”

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Posted 1 month ago

Hi Heather, Thank you for taking the time to leave us a review! We're pleased you're happy with your purchase! Thank you.

Posted 1 month ago

“Excellent communication throughout to include DHL who delivered when they said. Runners laid flat at edges within a couple of days, very sturdy with no slipping. Perfect for our busy hallway.”

Helpful Report

Posted 1 month ago

Hi Sandra, Thank you so much for your excellent review! We're delighted to hear that you had a great experience with our communication and that your runners are laying flat in no time. It's fantastic to know they're sturdy and perfect for your busy hallway. We truly appreciate your support and look forward to serving you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

“We love the way your stair rods look. The quality was better than I expected, and the way they were made it simple for us to install ourselves.”

Helpful Report

Posted 1 month ago

Hi Lori, Thank you so much for your fantastic review! We’re thrilled to hear that you love the look of our stair rods and found the quality exceeded your expectations. It’s always our goal to make installation easy for our customers, and we’re glad you could do it yourself! We truly appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Great company. Very pleased w the quality of my stair rods. Arrived before the due date.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your amazing review! We're thrilled to hear that you're pleased with the quality of your stair rods and that they arrived ahead of schedule. Your satisfaction is our top priority, and it's great to know we met your expectations! We truly appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“pleased with product,price, and time taken to deliver my order.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review! We're delighted to hear that you're pleased with the product, pricing, and delivery time. It’s always our goal to provide a seamless experience for our customers. We truly appreciate your support and look forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Lovely quality delighted with my rugs and Grateful for help and advice from staff”

Helpful Report

Posted 1 month ago

Hi G, Thank you so much for your lovely review! We're delighted to hear that you're pleased with the quality of your rugs and that our staff was able to assist you. Your satisfaction means the world to us, and we’re always here to help! We truly appreciate your support and look forward to serving you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

“Very good choice of runners and prompt delivery”

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Posted 1 month ago

Hi David, Thank you for your wonderful review! We're so glad to hear that you found our selection of runners impressive and that your delivery was prompt. It’s always our aim to provide a great shopping experience for our customers. We truly appreciate your support and hope to see you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“Helpful customer service when I rang with a couple of questions. Impressive delivery time”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your wonderful review! We're so glad to hear that our customer service team was able to assist you and that you were impressed by our delivery time. Your satisfaction is very important to us, and we strive to provide the best experience possible. We truly appreciate your support and look forward to having you with us again soon! Thanks for choosing Runrug!

Posted 1 month ago

“good quality and fast delivery”

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Posted 1 month ago

Hi Michael, Thank you for your fantastic review! We're so glad to hear that you’re pleased with the quality of our products and that your delivery was prompt. Your satisfaction is what drives us, and we truly appreciate your support! Looking forward to serving you again soon! Thanks for choosing Runrug!

Posted 1 month ago

“I love our new runner for the hallway. I was also impressed with how quickly it arrived.”

Helpful Report

Posted 1 month ago

Hi Lynn, Thank you so much for your wonderful review! We're thrilled to hear that you love your new runner for the hallway and that it arrived quickly. It’s always our aim to provide great products and fast service! We truly appreciate your support and hope to see you back soon! Thanks for choosing Runrug!

Posted 1 month ago

“Great product backed by good service. The rug I wanted was out of stock and so they sent my second choice, which was more expensive, for the same price.”

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Posted 1 month ago

Hi there, Thank you for your wonderful review! We're so glad to hear you were pleased with the service and the alternative rug that was provided. It's fantastic to know we could still meet your expectations with a product that suits your needs. We truly appreciate your support and look forward to assisting you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

“My hall runner is absolutely beautiful. Prompt delivery & quality rug.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review! We're thrilled to hear that you love your hall runner and that it arrived promptly. Your satisfaction with the quality means the world to us! We truly appreciate your support and look forward to assisting you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

“Very easy to order and a very quick dispatch. The runner ordered was as described and the colour match was as shown on the website. Would definitely buy from again.”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you so much for your fantastic review! We’re thrilled to hear that you found the ordering process easy and that your runner arrived quickly and as described. It’s wonderful to know that the color matched your expectations perfectly! We truly value your support and can’t wait to help you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

“Love the rug, great quality, fast delivery!”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your amazing review! We're so delighted to hear that you love your rug and found it to be of great quality. It's wonderful to know that the delivery was quick too! We truly appreciate your support and look forward to serving you again in the future! Thanks for choosing Runrug!

Posted 1 month ago

Runrug is rated 4.8 based on 6,929 reviews