Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,882 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and appearance was wonderful.I loved the price,and it came when told it would.”

Helpful Report

Posted 1 month ago

Hi Diane, Thank you for your wonderful review. We’re thrilled the quality, appearance, price, and timely delivery met your expectations. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Very pleased with the rug and quality”

Helpful Report

Posted 1 month ago

Hi Heather, Thank you for sharing your feedback. We’re thrilled you’re pleased with the rug and its quality. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Good delivery and good quality”

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Posted 1 month ago

Hi Thomas, Thanks for sharing your feedback. We’re glad to hear you’re happy with the delivery and the quality of the Runrug. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Wow, this runner rug is even better than the pics suggest! It fits my Victorian hall beautifully & the biggest bonus, is how much warmer it is. Oh yes, the colour compliments the tiling on the floor as well. Full marks Run Rug—def 5*’s from me!”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you for your wonderful review! We’re thrilled the runner rug fits your Victorian hall, adds warmth, and complements the tiling. Much appreciated for the 5 stars! If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Good quality. Very pleased with purchase.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for sharing your feedback. We’re delighted you’re pleased with the quality and your purchase. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Very pleased with the runner, exactly what we wanted and it looks a treat fitted. Great pattern to work around the winding stairs as well. Ordered the underlay and gripper set as well which made fitting simple and the runner much more conftable to walk on. Not forgetting, a genuine next day delivery service. Two orders, both arrived the following day and over the Christmas period. So a big thank you and if I need another runner or know someone who does they will be aimed at Runrug. Big thank you guys and gals.”

Helpful Report

Posted 1 month ago

Hi Gary, Thank you for your brilliant review. We’re so pleased the runner was exactly what you wanted and it fits well around the winding stairs. Great to hear the underlay and gripper set made fitting simple and more comfortable to walk on. Delighted the delivery was next day for both orders, even during Christmas. We really appreciate the recommendation. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 1 month ago

“Perfect rug well made and good quility”

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Posted 1 month ago

Hi mrsmichelleclements, Thank you for your kind words. We’re delighted you’re happy with the rug—well made and good quality. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Great rug, really well made and quality feel”

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Posted 1 month ago

Hi Mairi, Thank you for taking the time to share your thoughts. We’re thrilled you’re happy with the Runrug—great quality and a nice feel. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Love my new porch runner. The blue tartan looks great. Really happy with my purchase”

Helpful Report

Posted 1 month ago

Hi Kerry, Thank you for your kind words. We’re delighted you love the porch runner and that the blue tartan looks great. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Easy to navigate website. Great quality rugs. Very fast dispatch. Returning customer ans would buy from this retailer again.”

Helpful Report

Posted 1 month ago

Hi Vickie, Thank you for your kind words! We’re thrilled you had an easy shopping experience, love that you’re happy with the quality, and that we could dispatch quickly. We really appreciate you returning to shop with us and look forward to welcoming you again. Warm regards, Team Runrug

Posted 1 month ago

“Excellent service Excellent product”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words. We’re delighted you had an excellent service and product. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Item was delivered very quickly. Communication throughout was excellent. The product is excellent quality. Can highly recommend Runrug A*”

Helpful Report

Posted 1 month ago

Hi Dorothy, Thank you for your lovely review. We’re so pleased the delivery was fast, communication was excellent, and you’re happy with the quality. We appreciate your recommendation. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Excellent and efficient”

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Posted 1 month ago

Hi Julian, Thank you for your kind words. We’re delighted you found the Runrug excellent and efficient. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“eXCELLENT ARRIVED QUICKLY AND WAS OF GOOD QUALITY”

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Posted 1 month ago

Hi Chris, Thank you for your kind words. We’re thrilled the Runrug arrived quickly and is of good quality. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Excellent service. Very speedy delivery and cant fault quality of the runner. Would definitely buy from them again.”

Helpful Report

Posted 1 month ago

Hi Brenda, Thank you for taking the time to share your feedback. We’re thrilled to hear you were impressed with the quick delivery, the quality of the runner, and that you’d buy from us again. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“I purchased the rug for my downstairs hallway. I was pleasantly surprised by the quality of the rug, i.e. the colours are uniform, the rug has a nice thickness and feel.”

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Posted 1 month ago

Hi Silvia, Thank you for taking the time to share your feedback. We’re delighted to hear you’re pleased with the rug’s quality—uniform colours, and nice thickness and feel. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Absolutely love my new step runner rugs. It was how described on the website and the delivery was very fast.”

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Posted 1 month ago

Hi Barbara, Thank you for taking the time to share your feedback. We’re thrilled you love the step runner rugs, that they matched the description, and that delivery was fast. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Wow, absolutely delighted with my purchase from Runrug (direct) rather than via a third party”

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Posted 1 month ago

Hi Sandra, Thank you for taking the time to share your feedback. We’re thrilled to hear you’re absolutely delighted with your Runrug purchase direct from us. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“We are extrememly pleased with our rubber backed runner. The colour fits in beautifully with our room. Thank you.”

Helpful Report

Posted 1 month ago

Hi Jennifer, Thank you for sharing your feedback. We’re thrilled to hear you’re extremely pleased with the rubber backed runner and that the colour fits in beautifully with your room. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

“Price, quality at an affordable price and arrived before time expected. Looks great”

Helpful Report

Posted 1 month ago

Hi Lee-Anne, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re happy with the price, quality, and timely arrival, and that it looks great. If you need anything else, we’re here to help. Warm regards, Team Runrug

Posted 1 month ago

Runrug is rated 4.7 based on 7,882 reviews