Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,624 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,624 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Very easy to order very fast delivery and I'm very pleased with my runner and I Would have no hesitation in recommending Runrug”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your great review! We're thrilled the ordering was easy, delivery was fast, and you're pleased with your runner. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Excellent rug at super value price, quick free delivery what's not to like!”

Helpful Report

Posted 1 month ago

Hi lewis, Thank you for your great review! We’re thrilled you’re happy with the Runrug and that the delivery was quick and free. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Delivery was good”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your great review! We’re thrilled you’re happy with the delivery. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Really pleased with my rug and the service”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your great review! We're thrilled you're pleased with the rug and the service. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Just what I needed for a long entrance hall. delivered quickly wihout fuss”

Helpful Report

Posted 1 month ago

Hi Kevin, Thank you for your great review! We’re glad it was just what you needed and that delivery was quick and fuss-free. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Excellent runner really good quality my wife and myself very pleased from ordering to receiving only took five working days very good service.👏”

Helpful Report

Posted 1 month ago

Hi Anthony, Thank you for your great review! We’re thrilled you’re pleased with the runner and our service from ordering to delivery, and that it arrived in five working days. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Excellent very nice thank you”

Helpful Report

Posted 1 month ago

Hi Jack, Thank you for your great review! We’re thrilled you had a positive experience. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Great rug thank you!”

Helpful Report

Posted 1 month ago

Hi Deborah, Thank you for your great review! We’re thrilled you’re happy with the rug. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Both samples and order delivered very fast! Easy to install ourselves and quality is wonderful!”

Helpful Report

Posted 1 month ago

Hi Debra, Thank you for your great review! We’re thrilled you’re happy with the fast delivery and the quality. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Excellent simple to use online service. Prompt delivery and excellent quality rug. Would definitely use again”

Helpful Report

Posted 1 month ago

Hi Frances, Thank you for your great review! We’re thrilled you’re happy with the service and the rug. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Arrived in time and great value”

Helpful Report

Posted 1 month ago

Hi Roy, Thank you for your great review! We’re thrilled it arrived on time and offered great value. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Great quality and price”

Helpful Report

Posted 1 month ago

Hi Janet, Thank you for your great review! We’re thrilled you’re happy with the great quality and price. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“The only thing I can say about it is its well worth the money in fact it looks great.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your great review! We’re thrilled you’re happy with the rug and that it’s well worth the money. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Easy to use website and clear instructions with good pictures of your product.”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for your great review! We’re thrilled you found the website easy to use and the instructions clear with good pictures. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Quality rug. Exceptional service.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your great review! We’re thrilled you’re happy with the rug and the service. If you need anything else, just let us know. Warm regards, Team Runrug

Posted 1 month ago

“Bought rubber backed 80 cm wide runner to fit from outside of a door to under armchairs and found a tendency to ruck up after wiping feet on mat that goes over runner. I need to find an object to stop runner moving by door.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your insightful review! We're glad to hear that you appreciate the rubber-backed runner. We understand that movement can be an issue and we recommend trying non-slip rug pads or weights to help keep it in place. Your feedback is invaluable to us! Warm regards, Team Runrug

Posted 1 month ago

“Runrug have not been much help with my return”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for reaching out and sharing your experience with us. We're sorry to hear that you've faced difficulties with your return. I can see a more recent message from yourself advising that your local Asda store had advised that they do not offer this service, for which we can only apologise. Of course we can only act on the information provided to us by Asda which is that all of their stores accept returns. A member of our team will be in touch today to advise on other options that we can have so that we can support. Warm regards, Team Runrug

Posted 1 month ago

“Excellent service and products”

Helpful Report

Posted 1 month ago

Hi Anthony, Thank you for your excellent review! We're thrilled to hear that you were satisfied with our service and the products. Your support means a lot to us! Warm regards, Team Runrug

Posted 1 month ago

“I found this company provided a great service. Timely delivery and the quality of the rugs are great. Really impressed”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you for your wonderful review! We're so pleased to hear that you enjoyed our service and are impressed with the quality of our rugs. Your kind words truly motivate us to keep doing what we love! Warm regards, Team Runrug

Posted 1 month ago

“Great Quallty. Quick Shipment”

Helpful Report

Posted 1 month ago

Hi Carl, Thank you for your great review! We're thrilled to hear that you found the quality to be excellent and appreciated the quick shipment. Your satisfaction is our priority! Warm regards, Team Runrug

Posted 1 month ago

Runrug is rated 4.7 based on 7,624 reviews