Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,602 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,602 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It lovely under foot, looks great in my hallway. Doesn't move which is really important in the entrance way.”

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Posted 2 years ago

“Very happy with my runner that I have ordered more, good quality and it looks superb in my hallway, unfortunately I am unable to upload a photo”

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Posted 2 years ago

“Excellent rug was impressed by the quality it's really hard wearing which is good for a busy hall way and love the colour defo would buy more rugs from this company”

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Posted 2 years ago

“Very good quality.”

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Posted 2 years ago

“Love it! Better quality than what I thought it would be! Thank you!”

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Posted 2 years ago

“Fast delivery good quality”

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Posted 2 years ago

Dear Linda, Thank you so much for your incredible 5-star rating of Runrug! Your feedback means the world to us and we are thrilled to hear that you had a positive experience with us. Fast delivery and good quality are essential aspects of our commitment to provide the best service to our valued customers like yourself. We take great pride in ensuring that our products not only reach you in a timely manner but also meet the highest quality standards. Once again, thank you for choosing Runrug. We truly appreciate your support and hope to serve you again in the future!

Posted 2 years ago

“Excellent service and very speedy delivery. Rug and nonslip mat exactly as we ordered. Will definitely use again.”

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Posted 2 years ago

“My item was longer than expected, due to the last products in the warehouse being damaged. I was informed and kept up to date until new products arrived. Delighted when I finally got my hallway runner, as it looks great and is of good quality. Would definitely recommend.”

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Posted 2 years ago

“Ordered a runner for the hall. Expected quality and that's what I got.”

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Posted 2 years ago

“Ordered 4 rugs ,2 were not available,they contacted me and we rearranged my order , I received two rugs straight away and the other two a couple of weeks later.Great communication and service ,thank you Runrug”

Runrug 5 star review on 24th January 2024

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Posted 2 years ago

“Pleased with purchase and service thank you”

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Posted 2 years ago

“Excellent service all round - web site simple to use Delivery on time and product quality and appearance very good.”

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Posted 2 years ago

“Very smart... 2 long hallways now look stylish, coordinatd & no bits showing 🤗 Cost effective exercise & super speedy delivery”

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Posted 2 years ago

“The product was very easy to order & I was kept informed about the delivery. It arrived as described.”

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Posted 2 years ago

“Good quality”

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Posted 2 years ago

“Made to measure just as we asked great delivery, helpful staff on the phone”

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Posted 2 years ago

“So easy to put under a rug, it stopped slippage without marking the wood floor, unlike some black sticky ones I tried before. Makes my rug safer!”

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Posted 2 years ago

“Only problem is the rug isn't really approprate for stair installation the backing is rubber and rug ripped if stretched... just not appropreate backing.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Purchased a hall runner, deilivered exactly when stated, good quality and to the correct length (set our own size) and at a reasonable price. Having had it down a couple of days relised that we needed the non slip runner underlay, again delivered exactly when stated and does the job perfectly. Would highly recommend Runrug and will use them again.”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,602 reviews