Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,758 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Very good”

Helpful Report

Posted 2 years ago

Hi Jasonya, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“Very satisfied looks beautiful in our hallway love this runner”

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Posted 2 years ago

Hi Robert, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. It looks wonderful in your home! We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“The runner looked exactly as pictured. Fit perfectly! Very pleased”

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Posted 2 years ago

Hi Elizabeth, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Pleased with the service could not fault anything”

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Posted 2 years ago

Hi Gloria, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“Great turnaround time and lovely product”

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Posted 2 years ago

Hi Ilyse, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“I have bought from Runrug before but was unable to get the very same rug but wider to match my runner. I have been looking and then I saw it, over the moon. The quality is very good and the colours are perfect. I would certainly buy from you again. Service was spot on, thank you very much.”

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Posted 2 years ago

Hi Margaret, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. It looks fantastic in your home! We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“I needed a rug for my small one bedroom flat where every room comes off the hall which takes heavy "traffic" It looks great and I have had several compliments”

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Posted 2 years ago

Hi Dee, Thank you for your positive review and we're happy to see you're happy with your order. It looks perfect in your home! We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“Very quick delivery and good quality products.”

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Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Very happy with the product and the swiftness of delivery.”

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Posted 2 years ago

Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent product and arrived earlier than expected”

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Posted 2 years ago

Hi Donald, Thank you for taking the time to review our company. Thank you for sharing your image with us. Your staircase looks absolutely amazing! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Good quality and perfect fit delivered within 24 hrs. Very impressed would highly recommend . Excellent value .”

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Posted 2 years ago

“Your response to emails is impressive. Your timeliness is also impressive. I would recommend you to anyone. Roger”

Helpful Report

Posted 2 years ago

Hi Roger, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! At Runrug, we understand that our success depends on your satisfaction, and we always strive to exceed your expectations. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Received on time as ordered.”

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Posted 2 years ago

Hi Malcolm, We are delighted to hear that you received your order quickly and efficiently. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Easy website to use reasonable delivery time”

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Posted 2 years ago

Hi Rachel, Thank you for your positive review and we're happy to see you're happy with your order. We are delighted to hear that you received your order quickly and efficiently. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Great Hall runner and arrived super fast, really pleased.”

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Posted 2 years ago

Hi Sarah, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. We are delighted to hear that you received your order quickly and efficiently. Thanks again! Runrug

Posted 2 years ago

“Second time of ordering from Runrug. Not only really good quality, but also very quick and efficient with dispatch and delivery. Jacqui.”

Helpful Report

Posted 2 years ago

Hi Jacqui, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices and we do our best to deliver in a very timely manner! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent service. Being able to get samples, free of charge in our case, certainly helped us make the right choice. Customer Service was extremely helpful when we had questions about a particular colour and size combination.”

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Posted 2 years ago

Hi There, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 2 years ago

“Great runners makes my hall look great really happy with price and delivery.”

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Posted 2 years ago

Hi Kristine, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great service and really happy with the runners.”

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Posted 2 years ago

Hi There, Thanks for the great review! Your positive comments are appreciated and we're so happy to see that you're pleased with your purchase. Thanks again! Runrug

Posted 2 years ago

“Yes. Pleased with the Runrug. Would use you again. Michael Fallonm37@gmail.com”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for your positive review and we're glad to see you're happy with your order. We hope to see you again soon! Thanks again! Runrug

Posted 2 years ago

Runrug is rated 4.7 based on 7,758 reviews