Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,198 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery - rug was a different colour to the screen but I guess that is a downside to ordering online.”

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Posted 2 years ago

“Great products and service thanks”

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Posted 2 years ago

“Good value but I would have liked it better if edge's had been bound”

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Posted 2 years ago

“Great , really pleased!”

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Posted 2 years ago

“lovely runner fits perfect”

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Posted 2 years ago

“Fantastic rug, easy to order and delivered very quickly will definitely use this company again”

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Posted 2 years ago

“I ordered a runner from you that i needed to return as ordered wrong size. I have tried to call your customer service twice and left a message and still no response from you”

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Posted 2 years ago

“Very impressed with this rug company, shipping was fast and quality is good”

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Posted 2 years ago

“Runner arrived quickly and was just perfect for our requirements! Love the colours. Recommended company”

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Posted 2 years ago

“Beautiful hall runner Fast service”

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Posted 2 years ago

“Wonderful condition value for money will order more if needed 0”

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Posted 2 years ago

“i love my new hall runner,just wish i had got a metre longer my fault wrong measurement”

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Posted 2 years ago

“Great service and product. Arrived quickly and exactly what I was expecting”

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Posted 2 years ago

“The rugs are absolutely great - just what we wanted. The only downside which isn't Runrug's fault was that I paid for next day delivery and that didn't happen.”

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Posted 2 years ago

“Excellent rug exceptionally well made great service”

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Posted 2 years ago

“Excellent quality. Easy to work with”

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Posted 2 years ago

“I love the 2 runners I bought. They are of a great quality. The ordering and delivery was so simple and all went very smoothly. Will be ordering another for my kitchen soon. Thank you RUNRUG, I would highly recommend”

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Posted 2 years ago

“It was a great pleasure dealing with Runrug. Our runner arrived very quickly, was of very high quality and we were very pleased with the way it looks on our main staircase.”

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Posted 2 years ago

“Bought a runner for my bus and it fits perfect and looks great”

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Posted 2 years ago

“Really pleased with the quality of the product as it was exactly as advertised. The delivery was very quick so all in all a great experience.”

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Posted 2 years ago

Runrug is rated 4.7 based on 8,198 reviews