Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,757 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Perfect for my kitchen and so easy to vacuum.”

Helpful Report

Posted 2 years ago

Hi There, Thank you for your positive review and we're happy to see you're pleased with your order. We hope to see you again soon! Thanks again! Runrug

Posted 2 years ago

“Professional service fast delivery and quality product what more can I say. Definitely recommend”

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Posted 2 years ago

Hi Sandra, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Team - we work hard to bring a high level of customer satisfaction and we appreciate the comments! Thanks again and we hope to see you again really soon! Runrug

Posted 2 years ago

“Very pleased with our hall carpet, persian red, very soft and comfortable to walk on, highly recommend.”

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Posted 2 years ago

Hi Walter, Thank you for taking the time to review our product! We're delighted to see you're pleased with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you back again soon! Runrug

Posted 2 years ago

“Great rug, love the colours , & is easy to clean, just the job!”

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Posted 2 years ago

Hi Valerie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Came a lot quicker than expected, lovely hall runners very pleased”

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Posted 2 years ago

Hi Carol, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Excellent product, great service,need I say more . Tom Campbell Smith Newton Abbot.”

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Posted 2 years ago

Hi Thomas, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. We are pleased you had a positive customer experience. Thanks again! Runrug

Posted 2 years ago

“Delivery was fast And quality of the rug was super nice I am very pleased”

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Posted 2 years ago

Hi Paula, Thank you for your positive review and we're happy to see you're happy with your order. We are delighted to hear that you received your order quickly and efficiently. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Excellent quality fast service”

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Posted 2 years ago

Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! At Runrug, we understand that our success depends on your satisfaction, and we always strive to exceed your expectations. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Quick delivery and quality product. Was relatively easy to install and stays in place. Very happy!!!”

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Posted 2 years ago

Hi Teena, Thank you for your positive review and we're happy to see you're happy with your order. We are delighted to hear that you received your order quickly and efficiently. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“good value, simple to order and fast delivery”

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Posted 2 years ago

Hi Jackie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We are delighted to hear that you received your order quickly and efficiently. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Really pleased with my new hall carpet runners from Runrug. There was a good range of styles and prices and I liked the fact that I could select the length and width I wanted. Service was very efficient and the rugs arrived within a couple of days. Good quality carpet with a tidy finish. Thank you very much.”

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Posted 2 years ago

Hi Jennifer, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Super product. Great price and service”

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Posted 2 years ago

Hi Sheila, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. Thanks again! Runrug

Posted 2 years ago

“The service afforded by Runrug is very very good I had to return one rug and order another longer one. It was no problem picked up at the time stated. Just waiting for refund. Would recommend as first class service”

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Posted 2 years ago

Hi Jean, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products and service. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent value and service, wouldn’t hesitate to buy from this company again. They have a facility that if you take a picture of where your rug is going you can choose your rug and view it in your home. Absolutely brilliant. Thank you Runrug.”

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Posted 2 years ago

Hi Doreen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We are happy to see that the "visualise it" tool on our site came in handy for you. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Lovely runner, very pleased. Good value for money.”

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Posted 2 years ago

Hi Jane, We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent service, excellent quality carpet,Great price,will definitely use RUNRUG again.”

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Posted 2 years ago

Hi Brian, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products and the best possible customer service experience. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Took me a while to find you but so glad I did. Excellent service and so pleased with my bespoke runner.”

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Posted 2 years ago

Hi Katherine, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products and the best possible customer experience. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Lovely carpet and brilliant we could get the different lengths we needed. Very helpful on phone when had problems with online orders. Quick delivery as well Would definitely recommend.”

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Posted 2 years ago

Hi Lynne, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products and the best customer experience possible. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Instant transformation of a dull, dark space! Good contrast for our wood flooring at an affordable price..”

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Posted 2 years ago

Hi Evelyne, Thank you for your positive review and we're happy to see you're happy with your order. WOW, your Tribe Terracotta hallway runners look fantastic. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Very good service level”

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Posted 2 years ago

Hi Robert, Thank you for taking the time to review our company! We pride ourselves on providing the best possible customer experience. We look forward to seeing you again soon! Runrug

Posted 2 years ago

Runrug is rated 4.7 based on 7,757 reviews