Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,929 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a hallway runner and matching door mat, a little expensive but good quality. The only problem was with 2 mad dogs it slid all over the place. Was rather skeptical about the rug grip but thought I’d give it a go and it’s amazing, completely stays in place with the dogs and even when being hoovered. HIGHLY IMPRESSIVE!!”

Helpful Report

Posted 1 month ago

Hi Fiona, Thank you for your amazing review! We're so glad to hear that your hallway runner and mat are good quality, and that our rug grip exceeded your expectations! It’s fantastic to know it’s holding up against your energetic dogs and even during vacuuming. We love hearing that our products are working well for our customers. Thanks for choosing Runrug! We appreciate your support and hope to see you back soon!

Posted 1 month ago

“Nous sommes satisfaits de votre livraison.”

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Posted 1 month ago

Bonjour, Merci beaucoup pour votre évaluation positive ! Nous sommes ravis d'apprendre que vous êtes satisfait de notre service de livraison. Votre satisfaction est notre priorité, et nous nous efforçons de fournir une expérience agréable à nos clients. Merci d'avoir choisi Runrug, et nous espérons vous revoir bientôt !

Posted 1 month ago

“Really friendly, profesiona, good quality and value for money. I'll be going back!”

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Posted 1 month ago

Hi there, Thank you so much for your fantastic review! We’re delighted to hear that you found our team friendly and professional, and that you’re pleased with the quality and value of your purchase. Your positive experience means a lot to us! We can’t wait to welcome you back to Runrug for your next visit! Best wishes!

Posted 1 month ago

“Brilliant service, the runner is brilliant, better than we expected.”

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Posted 1 month ago

Hi Edward, Thank you so much for your fantastic review! We're delighted to hear that you found our service and runner to be brilliant! Surpassing expectations is what we aim for, and it’s wonderful to know we hit the mark for you. Thanks for choosing Runrug! We hope to see you again soon!

Posted 1 month ago

“Happy with arrival time. Had a query I sent by e-mail response was quick. Very impressed with the quality for the price. I didn't have a problem recommending this company. Will use Runrug again.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic review! We're delighted to hear that your order arrived on time and that our customer service was able to assist you quickly. It's wonderful to know that you're impressed with the quality at such a great price! Your recommendation means a lot to us. Thanks for choosing Runrug, and we can’t wait to welcome you back soon!

Posted 1 month ago

“Very pleased with our hallway runner . Good quality and value and it looks great . Service from Joe was fantastic too . Changed our first order without quibble and was extremely helpful with the process”

Helpful Report

Posted 1 month ago

Hi Darren, Thank you so much for your fantastic review! We're delighted to hear that you're pleased with your hallway runner and found both the quality and value to your liking. It's wonderful to know that Joe provided you with such excellent service — we pride ourselves on making the ordering process smooth and helpful for our customers. Thanks for choosing Runrug, and we look forward to assisting you again in the future!

Posted 1 month ago

“Lovely rug right pleased with it”

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Posted 1 month ago

Hi Louise, Thank you for your lovely review! We're so pleased to hear that you're happy with your rug! It's always wonderful to know our customers are satisfied with their purchases. Your support means a lot to us! Thanks for choosing Runrug, and we hope you enjoy your beautiful rug for years to come!

Posted 1 month ago

“Excellent support and help when I needed it. Great rug too.”

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Posted 1 month ago

Hi there, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent support when you needed it, and that you’re enjoying your new rug! Your satisfaction means a lot to us, and we’re always here to help. Thanks for being a valued customer of Runrug! We look forward to serving you again in the future!

Posted 1 month ago

“Really pleased with my new rugs. They are made of very good quality materials and I am sure they will take wear and tear very well. I have two hallways in my flat and they really brighten them up.”

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Posted 1 month ago

Hi Stephen, Thank you so much for your wonderful review! We're delighted to hear that you're pleased with your new rugs and that their quality has exceeded your expectations. It’s fantastic to know they're brightening up your hallways and built to withstand everyday wear and tear. We truly appreciate your support! Thanks for choosing Runrug, and we look forward to seeing you again soon!

Posted 1 month ago

“Lovely runner .perfect fit .makes my long dark hallway look stunning.”

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Posted 1 month ago

Hi Carol, Thank you for your wonderful review! We're delighted to hear that your runner is the perfect fit and that it has transformed your long dark hallway into something stunning. We love knowing that our products can create such a beautiful impact in your home. Thanks for choosing Runrug! We appreciate your support and look forward to seeing you again soon!

Posted 1 month ago

“Ordered a stair runner (knowing that they were waiting on stock) they kept me informed about delivery and super happy with my runner”

Helpful Report

Posted 1 month ago

Hi Alison, Thank you for your wonderful review! We're delighted to hear that you are super happy with your stair runner and that we kept you informed about the delivery! Communication is key for us, and we're glad it made your experience a positive one. Your satisfaction truly motivates our team. Thanks for choosing Runrug!

Posted 1 month ago

“Hi i am very pleased with my runner, we chose Runrug due to to the incredible amount of choices and sizes.”

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Posted 1 month ago

Hi Mark, Thank you for your fantastic review! We’re thrilled to hear that you are pleased with your runner and that our wide selection of choices and sizes helped you find the perfect fit! It’s great to know we could meet your needs. Your satisfaction inspires us to keep enhancing our offerings. Thanks for choosing Runrug!

Posted 1 month ago

“Super speedy service. The rug is just as described. Nice quality. Received notification of order and delivery.”

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Posted 1 month ago

Hi Valerie, Thank you so much for your wonderful review! We’re thrilled to hear that you appreciated our speedy service and that the rug met your expectations in both quality and description. Keeping our customers informed throughout the process is important to us, and we’re glad to hear that you found it helpful. Thanks for choosing Runrug! We look forward to welcoming you back again soon!

Posted 1 month ago

“Really nice”

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Posted 1 month ago

Hi Endurance, Thank you for your lovely review! We’re so glad to hear that you find your experience with us really nice! Your support means the world to us, and we’re always here to ensure you enjoy our products. Thanks for choosing Runrug! We can't wait to serve you again!

Posted 1 month ago

“I needed a runner to protect my wood floors in a long hall. It was fantastic to be able to customise the length / width I needed!”

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Posted 1 month ago

Hi Niamh, Thank you for your fantastic review! We're so pleased to hear that our customization options helped you find the perfect runner to protect your wood floors. It’s wonderful to know that it’s serving your needs in your hall! Your satisfaction is our top priority, and we’re grateful for your kind words. Thanks for choosing Runrug!

Posted 1 month ago

“Very pleased with my purchase. It was very easy to order and arrived on time”

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Posted 1 month ago

Hi Sylvia, Thank you for your wonderful review! We're thrilled to hear that you were pleased with your purchase and found the ordering process easy. Timely delivery is a priority for us, and we're glad it met your expectations! Your satisfaction means the world to our team. Thanks for choosing Runrug!

Posted 1 month ago

“Came quick and it’s exactly what I was looking for and good quality, will buy from them again.”

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Posted 1 month ago

Hi Roberta, Thank you for your fantastic review! We’re thrilled to know that your order arrived quickly and that it’s exactly what you were looking for. Quality is important to us, and we appreciate your recognition of it! We look forward to serving you again in the future. Thanks for choosing Runrug!

Posted 1 month ago

“Very satisfied. Lovely hall runner and perfect length and quality”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review! We're delighted to hear that you're very satisfied with your hall runner and that it meets your expectations in terms of length and quality. It’s always wonderful to know our products are bringing joy and functionality to your space. Your feedback truly motivates us to keep delivering the best! Thanks for choosing Runrug!

Posted 1 month ago

“Great quality and competitive prices, our rug was delivered within days of placing our order. Highly recommended, keep up the good work Runrug.”

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Posted 1 month ago

Hi John, Thank you so much for your stellar review! We're delighted to hear that you found our quality and prices competitive and that your rug arrived so quickly. Your recommendation means a lot to us and inspires our team to keep up the great work! Thanks again for your support!

Posted 1 month ago

“Very good service. Delivery quick. Quality excellent.”

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Posted 1 month ago

Hi Anthony, Thank you for your excellent review! We're thrilled to hear that you experienced great service and quick delivery, and we're especially pleased that you’re happy with the quality. Your positive feedback truly motivates our team to keep striving for excellence. Thanks again for your support!

Posted 1 month ago

Runrug is rated 4.8 based on 6,929 reviews