Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,784 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Decent quality looks smart- it took a while to flatten out when I took it out the wrapping otherwise a good product”

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Posted 3 years ago

“It came in record time. I haven’t had it installed on my stairs yet, so it’s hard to rate. I wish it was thicker but it was very reasonably priced.”

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Posted 3 years ago

“The item is excellent does what I wanted it for looks very nice , arrived when promised I would use this firm again when needed,”

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Posted 3 years ago

“Easy to order and although the rug was not in stock, they did keep me posted.”

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Posted 3 years ago

“I have now ordered 6 rugs from Runrug and have another 2 on order. This is an exceptional company. Very responsive to email contact. On this occassion I requested the rugs be cut to a certain length. This was done accurately with no delay in delivery. Setting up a new home. Will be ordering another 2 or 3 large rugs once work has progressed a bit more”

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Posted 3 years ago

“Great website, amazing choice of runners and delivery was amazing and early too! Highly recommend this company.”

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Posted 3 years ago

“A lovely runner for our office but it took a couple of weeks to settle as the runner is tightly rolled for delivery.”

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Posted 3 years ago

“Everything was as we hoped. Well done!”

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Posted 3 years ago

“For me is the best in Uk end of Very good to talk and to deal with Very fast delivery Very good quality”

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Posted 3 years ago

“No hassle ordering. Received in time allocated and in good condition. Looks great in our kitchen. I had been looking for a good long kitchen runner for awhile. Really pleased with purchase. Would recommend and would definitely purchase again. Thank you”

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Posted 3 years ago

“Absolutely Fantastic!!! Runner is excellent super quality.. Very very fast delivery..”

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Posted 3 years ago

“Our first time using Runrug and we couldn't be happier! Thrilled with the hall runner, an amazing price and fast delivery. We'll be back for another one, such a choice of sizes. Delighted, thank you.”

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Posted 3 years ago

“Great website and service!”

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Posted 3 years ago

“I had exceptional customer service from the team, there was a mix up at first but the customer service team sorted it out quickly and efficiently.”

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Posted 3 years ago

“Carpet was good and good value ..delivery was later than the allotted time slot.”

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Posted 3 years ago

“Excellent quality product and very quick delivery. We will recommend this company to others and will use them again.”

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Posted 3 years ago

“Lovely runner, arrived before the delivery date. Very happy with my purchase.”

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Posted 3 years ago

“Good quality and quick delivery!”

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Posted 3 years ago

“Absolutely love our runner. Great quality, design and finish. Thank you!”

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Posted 3 years ago

“Excellent service from point of order to completion. All replies were prompt and courteous.”

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Posted 3 years ago

Runrug is rated 4.7 based on 7,784 reviews