Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,786 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Lovely. Fits great and does exactly what II wanted. Many thanks.”

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Posted 3 years ago

“I’m a new customer to Runrug and just bought two runners - I’m very happy with both and delivery was fast.”

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Posted 3 years ago

“Every thing as promised. Fast and comprehensive service”

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Posted 3 years ago

“We love the new rug. It is incredibly beautiful and I want to purchase several more to finish off the look in our hallways. Very well made. Just need to uncurl the ends so the rugs lay flat but a few well placed books should do it.”

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Posted 3 years ago

“Very happy with my runner along with the underlay to prevent it from moving and bunching. Love the red colour. I was having so many problems finding the right runner for my electric wheelchair in the hallway. Perfect size and width. Everything else kept moving moving. Fab service as well. Would recommend.”

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Posted 3 years ago

“Excellent. All happened exactly as promised. And very pleased with the product.”

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Posted 3 years ago

“Goods delivered on time and (so far) seem to be doing what we need. Thanks”

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Posted 3 years ago

“Product as described, good quality and quick delivery”

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Posted 3 years ago

“The rug arrived very quickly and looks very good in my kitchen”

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Posted 3 years ago

“Happy with the carpet.”

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Posted 3 years ago

“Pleased with rug”

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Posted 3 years ago

“Good service and very nice rugs. My only gripe is that they took several days to lie completely flat, even after rolling the other way.”

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Posted 3 years ago

“Beautiful rug. Very good quality as expected. Quick delivery. Overall very pleased.”

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Posted 3 years ago

“Third time of ordering from runrug, third time of getting a great service and delivery. Everything was exceptional”

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Posted 3 years ago

“Five stars Plus! Rugs shipped immediately, delivery was in less than a week! Ordered rugs on 08/30, delivery was done on 09/02!! Rugs were the exact measurement ordered and they look beautiful on my stairs. Highly recommend and will be patronizing them again!”

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Posted 3 years ago

“Absolute beautiful runner, this is our second and well worth the price.”

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Posted 3 years ago

“All round,good product, prompt delivery.”

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Posted 3 years ago

“Ordered and delivered in 5 days great service highly reccomend”

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Posted 3 years ago

“Love my choice of stair runner, it is exactly as described, I also ordered the same style rug with underlay for the downstairs hallway, underlay certainly is non slip, ordered the upstairs hallway as well but had to cut this as we wanted it to be fitted carpet and not as a rug. This has also gone down extremely well.”

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Posted 3 years ago

“Rearranged delivery efficiently and runner perfect in colour and size. Thank you.”

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Posted 3 years ago

Runrug is rated 4.7 based on 7,786 reviews