Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,786 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Absolutely love our runner. Great quality, design and finish. Thank you!”

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Posted 3 years ago

“Excellent service from point of order to completion. All replies were prompt and courteous.”

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Posted 3 years ago

“Just an overall good experience. The runner I ordered was top quality, customer service was very helpful when I placed order for wrong size, etc.. I would not hesitate to buy from them again.”

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Posted 3 years ago

“Fast efficient delivery, great product, very reasonably priced. Highly recommend.”

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Posted 3 years ago

“The service over the phone was good and comprehensive. The samples arrived quickly and correct payment taken. It wasn’t the right product for us but courtesy was much appreciated .”

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Posted 3 years ago

“I LIKE THE COLOUR OF THE HALL RUNNERS BUT i THOUGHT THEY WOULD HAVE A PILE TO THEM”

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Posted 3 years ago

“Quality rug that was easy to purchase and delivered quickly.”

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Posted 3 years ago

“This product performs as described in the write up. It was easy to apply.”

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Posted 3 years ago

“A slight problem, as I'd paid for next day delivery and it didn't arrive but this was quickly sorted and I was refunded. I really love the runner - thank you.”

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Posted 3 years ago

“Delighted with the hall carpet. It was exactly what I wanted. Quality excellent, thank you. Delivery on time excellent service.”

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Posted 3 years ago

“Love the rug - delivered earlier than expected.”

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Posted 3 years ago

“Two long runners bought, excellent quality, fast delivery and purchased at the best price. Highly recommended.”

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Posted 3 years ago

“Simple to order arrived fast and very satisfied with the products.Would recommend.”

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Posted 3 years ago

“The rugs are good quality and arrive quickly. I'm very happy to use this company for carpeting and have done so a few times.”

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Posted 3 years ago

“Good price , seems like good quality rug and promptly delivered. What more to say!”

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Posted 3 years ago

“Very quick delivery. Rug is darker than pictures suggest but overall quality of runner seems very good. Seems hard wearing which is ideal for hallway. Happy with purchase.”

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Posted 3 years ago

“I was looking for a runner long enough for my large hallway and hard wearing enough to survive 2 cats. Runrug has a great choice at very reasonable prices. Order and delivery were hassle free.”

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Posted 3 years ago

“Carpet delivered quickly- and perfect for what I needed”

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Posted 3 years ago

“Pleased with the order and delivery time was spot on.Excellent serv8ce”

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Posted 3 years ago

“The hall runner arrived promptly but was rolled and wrapped so tightly that even now after 6 weeks it hasn't fully flattened out which is annoying.”

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Posted 3 years ago

Runrug is rated 4.7 based on 7,786 reviews