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Runrug Reviews

4.7 Rating 8,278 Reviews
94 %
of reviewers recommend Runrug
4.7
Based on 8,278 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Runrug Reviews
First time and will be back
Helpful Report
Posted 3 years ago
Hi Mary, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Posted 3 years ago
Prompt service and really pleased with runners. Discovered that with wooden floors, definitely needed the anti-slip underlay. It is brilliant and I've used excess for other rugs around the house.
Helpful Report
Posted 3 years ago
Hi Catherine, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Posted 3 years ago
Everything went smoothly,thank you
Helpful Report
Posted 3 years ago
Hi Raymond, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your order. Thanks again! Runrug
Posted 3 years ago
Your customer service is awesome. My runner was delivered within a week of my ordering. I had a delivery problem and you responded quickly. Happily it was resolved quickly. Great company to work with.
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
Posted 3 years ago
Excellent service.Easy to order and plenty to choose from.Quick delivery time.
Helpful Report
Posted 3 years ago
Hi Andrew, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
Posted 3 years ago
I love it!
Helpful Report
Posted 3 years ago
Hi Linda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Very happy for sale for me delivery 100% on time one day early Happy
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Posted 3 years ago
Hi William. Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Really impressed with my new runner. The style is beautiful, it was delivered super quick and the quality is high. Even my husband likes it and he doesn’t like anything I buy! I think I will order a longer one to cover my whole hall.
Runrug 5 star review on 24th January 2023
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Great service. Delivery was super fast. Will order again in the future and highly recommend.
Helpful Report
Posted 3 years ago
Hi Hildah, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Excellent runner and excellent service. It arrived very prompt. I would 100% recommend
Runrug 5 star review on 24th January 2023
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. It looks great in your home! We look forward to seeing you again soon! Runrug
Posted 3 years ago
Excellent runners, super quick delivery, thank you.
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Very good range and speedy delivery
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Posted 3 years ago
Hi Steve, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
I could not be more delighted with my hall rug, its quality and speedy delivery. The customer service is absolutely exemplary. The rug ordered was slightly too narrow but the company dealt with my problem immediately without any fuss. I could not be happier.
Helpful Report
Posted 3 years ago
Hi Hedvika, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Excellent service from a reputable company
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Posted 3 years ago
Hi James, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Great service. Stair runner came on time. Carpet is good quality & has changed the look of my stairs.
Runrug 5 star review on 23rd January 2023
Helpful Report
Posted 3 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. The runner looks great on your staircase! We look forward to seeing you again soon. Runrug
Posted 3 years ago
Absolutely love my rug goes perfect in my hall definitely recommend this company
Helpful Report
Posted 3 years ago
Hi Rosemary, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Had just what I wanted at a great price with speedy delivery
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Posted 3 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Really good runners that lay quite flat but being a runner in our hall laid over a carpet to protect it, they do tend to move around and have to be moved back into place fairly regularly!
Helpful Report
Posted 3 years ago
Hi Julian, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
I give Runrug 5 stars because of how well they handled a problem that I had and the quality of their product. I ordered 13 stair rods that they advertised for 20% off on a flash sale but the sale price was not honored. When I wrote a review indicating my dissatisfaction they immediately responded with an email that my account was being credited with 20% of the purchase price. They have shown me that they are trying to do what is right and the product I received was a good product so I would do business with them again and I can recommend them to anyone who needs the products that they supply.
Helpful Report
Posted 3 years ago
Hi Richard, Many thanks for your review. Once again, our sincere apologies for the issues experienced when trying to use the discount code. We've now reached out to you via email in an effort to resolve this for you. Thanks again, Runrug
Posted 3 years ago
Vendeur de confiance avec un bon service commercial. Je m'explique : il y a eu une erreur dans la livraison et je n'ai pas reçu le bon produit (tapis d'escalier - mauvaise largeur expédiée ). Le service a été réactif et a pris en compte le retour à ses frais et la réexpédition du bon produit. Par ailleurs, aucun frais de douanes en ce qui me concerne.
Helpful Report
Posted 3 years ago
Hi Xavier, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 3 years ago
Runrug is rated 4.7 based on 8,278 reviews