Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,871 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery and a fantastic product. Just what we needed. Thank you!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled to hear you had excellent delivery and a fantastic product. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Great choice, good service to make rug to required size, speedy and rug feels good quality I’m very happy”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled you found Runrug to be a great choice with good service, a rug made to the required size, speedy delivery, and quality. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“I've purchased several carpets from Runrug and highly rate them. They were all delivered quickly by DHL and had no problems. I recommend this company and will purchase from them again. C”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled you had quick delivery by DHL and would recommend us. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Very impressed, fast delivery, great service and to top it all looks amazing too”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled to hear you’re impressed with the runner, fast delivery, and great service. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Everything went well and lovely runner”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled to hear everything went well and you’re happy with the lovely runner. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Quick delivery haven't layed it yet yet but very satisfied”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We're thrilled to hear the quick delivery and that you're very satisfied. If you need anything else, we're here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Very pleased with my runner”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled to hear you’re very pleased with your runner. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Good product. Excellent prompt service. As described.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled to hear that you’re happy with the product and our prompt service. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Rug looks great! Fast and easy shipping”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled to hear the rug looks great and that shipping was fast and easy. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“The Runner i ordered was just what I wanted size and colour. Very satisfied will use Runrug again”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re delighted to hear the Runner met your size and colour expectations and that you’re satisfied. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Quality runner, delivered quickly. A bit pricey, but looks great! Perfect finishing touch to our newly renovated basement”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re glad the quality runner arrived quickly and that it looks great for your renovated basement. We appreciate your note on the price as well. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“The runner mat that I purchased from Runrug fits nicely in the hall of my bungalow and I am very satisfied with it. Now in place, it looks exactly as it does in the advertisement and is very comfortable to walk on. The mat was delivered on time and left where I requested. I am a satisfied customer. Thank you.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled the runner mat fits nicely in your hall and that you’re very satisfied. Great to hear it matches the advertisement and is comfortable to walk on, and that delivery was on time and left as requested. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Fantastic just bought a caravan it had no carpets ordered some from runrug they came exactly what I ordered made it so much easier to fit and they were fast delivery nd very affordable would recommend to anyone 10 out of 10”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled that the carpets from Runrug were exactly what you ordered, easy to fit, fast delivery, and affordable. We really appreciate your recommendation. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Lovely quality rug came within a couple of days would definitely recommend”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We're thrilled you’re happy with the lovely quality rug and that it arrived within a couple of days. We really appreciate your recommendation. If you need anything else, we're here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Exactly what it was in the photo.”

Helpful Report

Posted 2 weeks ago

Hi Kenneth, Thank you for your review. We’re thrilled it was exactly what you expected from the photo. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“The runner rug has rich colors, doesn’t slide, and is truly stain resistant. It arrived within a week of being ordered. I’m very pleased with how easy it was to order and the excellent quality”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re thrilled the runner rug has rich colors, doesn’t slide, and is stain resistant, and that it arrived within a week. We’re glad you found ordering easy and are pleased with the quality. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“We needed a huge rug to cover our newly laid gorgeous but very slippy floor which proved quite dangerous for our 2 pooches. We managed to find the perfect one on the Runrug website. It arrived way before the stated date and we are more than pleased with the quality. I contacted their customer service dept over a minor issue and it was sorted out quickly & in a courteous & professional manner. The products & the service they give is tip top! The rug is of high quality & long lasting. We love it, the pooches love it! Thanks Runrug I will be highly recommending your company.”

Helpful Report

Posted 2 weeks ago

Hi Kay, Thank you for your fantastic review. We’re thrilled the rug fits perfectly, helps keep your floor safe for your pups, and that you’re pleased with the quality and quick, courteous service. We really appreciate your recommendation and are here if you need anything else. Kind regards, Team Runrug

Posted 2 weeks ago

“Beautiful kitchen floor rug. Glad I chose this. It has brought my kitchen to life. Quality as well. Easy to clean or wash. I love it.”

Helpful Report

Posted 2 weeks ago

Hi Suzi, Thank you for your review. We’re thrilled the kitchen floor rug brought your space to life and that you’re happy with the quality and easy cleaning. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Fits brilliantly nice quality fast delivery.”

Helpful Report

Posted 2 weeks ago

Hi Margaret, Thank you for your review. We’re delighted the rug fits brilliantly, with nice quality and fast delivery. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

“Our new hallway rug looks fantastic. At first I was scared ordering such a long rug but it looks fantastic and quality is soo good.”

Helpful Report

Posted 2 weeks ago

Hi Weronika, Thank you for your review. We’re thrilled you love the hallway rug and that the length works beautifully for you. If you need anything else, we’re here to help. Kind regards, Team Runrug

Posted 2 weeks ago

Runrug is rated 4.7 based on 7,871 reviews