Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,929 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to be able to specify size. Reasonably quick delivery. Packaging could have been a little better but lovely product - looks good and good quality.”

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Posted 1 year ago

“stair runner was excellent, the underlay was cut in all different very untidy pieces.”

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Posted 1 year ago

“Very good service, rugs arrived much sooner than anticipated”

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Posted 1 year ago

“Good communication delivery time okay quality of runner what I would expect for the money I paid. Overall pretty satisfied!”

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Posted 1 year ago

“I love the rug but I'm a bit disappointed that the length has just been cut off a big roll without finishing off the raw ends. Also one end isn't entirely straight.”

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Posted 1 year ago

“Order delivered efficiently and as expected. Thank you.”

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Posted 1 year ago

“arrived when said it would and finding what i want very easy”

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Posted 1 year ago

“Good service and good product”

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Posted 1 year ago

“Rug is lovely, just wish I knew how to stop it curling up on the ends, otherwise very pleased with it,”

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Posted 1 year ago

“Happy with runner. Bought it to brighten our hall.”

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Posted 1 year ago

“Ordering and receiving the runner was very easy. We have not installed it yet so I don't know the quality. Thank you.”

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Posted 1 year ago

“Although I paid for nxt day delivery rug did not arrive till day 3 so wasn't too happy I thought quality wS good but dissapointed in colours the one in pic on your website looked bright the one I got is very dull not much colour that apart its ok”

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Posted 1 year ago

“Good selection, easy ordering and quick delivery.”

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Posted 1 year ago

“Reason 4 star is colour very different to picture on website. Very pleased with quality. We will learn to live with as not too bad a match but much darker than we anticipated. Have tried to add picture using iPhone but unsuccessful.”

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Posted 1 year ago

“Satisfied customer . Would have been 5 stars but for courier leaving runners outside In rain.”

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Posted 1 year ago

“Lovely quality runner. Prompt delivery but disappointed in the poor quality packaging for such a lovely rug.. very thin single wrap shrink wrap which was already shredding off, not impressed think the company could use better quality wrapper”

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Posted 1 year ago

“Great selection of rugs with a great choice of sizes. Products great quality user friendly on line process. Delighted with my purchases”

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Posted 1 year ago

“Excellent customer service and prompt delivery,how ever I would have liked the option to have had the ends of the runners whipped,which I am now going to have to have done locally.”

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Posted 1 year ago

“I ordered the rug just before Christmas they did advise there was delay from the manufacturer, but to be fair they kept me fully updated and there was no urgency for me. They did offer for me to cancel. It came when they said but the carpet is a good product and very pleased. Only reason for not giving 4 stars was they advertised a delivery date and in fact it was not isnt stock.”

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Posted 1 year ago

“very pleased with order. Rugs soft underfoot.”

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Posted 1 year ago

Runrug is rated 4.8 based on 6,929 reviews