Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,195 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,195 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Positive experience, run arrived prompt and in excellent condition. If use this company again.”

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Posted 2 years ago

“Does the job is keeping my rug from sliding.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Love our newly purchased runner in our hallway, so much so we ordered another!! Easy to order, delivery fast, quality excellent, choice of sizes, looks great, fabulous all round product and service!!”

Runrug 5 star review on 21st January 2024

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Posted 2 years ago

“Very pleased with this.. quality very good”

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Posted 2 years ago

“Rug is nice, also lays well. The thickness and density however is not quite what I expected for the price.”

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Posted 2 years ago

“Great service I’ve ordered from this company a couple of times. Great quality and can’t find the same in shops.”

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Posted 2 years ago

“Ordered corporate two days later had it”

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Posted 2 years ago

“Good selection of sizes, delivered quickly. Excellent quality, Laid flat doesn't slip.”

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Posted 2 years ago

“Website was easy to navigate and choose the correct rug for me. The rug arrived as promised and was true to the website description. The quality is good and fits well in my hallway”

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Posted 2 years ago

“pleased with the underlay i got from you .. made my inner bouncy and the delivery was fab! will use this company again perfect!”

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Posted 2 years ago

“posted on time, answered my e mail same day good”

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Posted 2 years ago

“We were so impressed with our first purchase from Runrug we bought 2 more for our kitchen and utility room. Ordered on Saturday and arrived Wednesday morning on schedule via Evri. Perfect all in place, look really good and highly delighted with quality of product and service.”

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Posted 2 years ago

“service from you good however you were let down by service from you elected courier.”

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Posted 2 years ago

“The runner is perfect for what I was looking for and it looks to be of good quality.”

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Posted 2 years ago

“I have ordered these hall runners before. They are a very good product and I am happy to provide a 5 star review”

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Posted 2 years ago

“Good quality product acceptable price & reliable delivery service.”

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Posted 2 years ago

“Good quality runner. Reasonably priced. Good communication and fast despatch from Runrug. Couldn't ask for more really.”

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Posted 2 years ago

“great product and quality, stellar delivery time”

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Posted 2 years ago

“Easily dealt with my email query, and got a discount!”

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Posted 2 years ago

Thank you so much for awarding us a 5-star rating! We truly appreciate your kind words and feedback about your experience with Runrug. We are thrilled to hear that we were able to easily deal with your email query and provide you with a discount. Our team is dedicated to ensuring our customers receive exceptional service, and your satisfaction means the world to us. Should you have any further questions or queries in the future, please don't hesitate to reach out. We are always here to assist you. Thank you once again for choosing Runrug and for taking the time to share your positive experience. We look forward to serving you again soon!

Posted 2 years ago

Runrug is rated 4.7 based on 8,195 reviews