Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,745 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Runrug have been very helpful with my orders. They have been professional and pleasant. I ordered the wrong rug and I quickly recieved a refund and ordered another one, nothing too much trouble would definitely recommend Runrug.”

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Posted 2 years ago

“Service was very good and quality of the runner is excellent.”

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Posted 2 years ago

“Great chooses, sizes very good chooses Quick deliver great quality”

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Posted 2 years ago

“Excellent service beginning to end , ordered over the phone and the help and advice was excellent . Ordered my runner & it arrived promptly the next day . Runner is excellent quality and has transformed my stairs . Great company .”

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Posted 2 years ago

“Runner arrived one day early, exactly what we wanted, good quality, very happy with purchace.”

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Posted 2 years ago

“We don’t have it installed yet, but I love the rug, the colors are perfect.”

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Posted 2 years ago

“Very prompt service. Quality products”

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Posted 2 years ago

“Perfect fit, good quality to..”

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Posted 2 years ago

“So fun! Overall, very happy with this purchase.”

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Posted 2 years ago

“Fantastic website and service- was delivered in almost 48 hrs. Note the man made vs natural fibers when ordering”

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Posted 2 years ago

“Arrived on time. Very pleased with the colour & design”

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Posted 2 years ago

“Love this carpet just the right colour for my kitchen, lovely quality would highly recommend.”

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Posted 2 years ago

“The hall runner is perfect, delivery is excelent price great.”

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Posted 2 years ago

“Excellant product as specified keen price fast delivery”

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Posted 2 years ago

“Happy with our purchase.. Have used this Company before. They are very prompt and the quality of their rugs is excellent.”

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Posted 2 years ago

“The zebra rug looks amazing in my new flat. It's also soft to walk on and lies flat on the floor. I love it. It suits my African themed hallway. The photo upload appears not to have worked....?”

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Posted 2 years ago

“Excellent service. Easy to order & fast delivery.”

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Posted 2 years ago

“The quality of the product is very good and well worth the price, customer service is excellent.”

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Posted 2 years ago

“Good quality. Delivered quickly. I am very pleased with the item.”

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Posted 2 years ago

“Not fitted our stair carpet yet, decorating first. Really pleased with it though, lovely carpet and lovely finish, thankyou.”

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Posted 2 years ago

Runrug is rated 4.7 based on 7,745 reviews