Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,940 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

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“No communication no order delivered”

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Posted 11 months ago

Hi Robert, Thank you for your review. I do apologise for the delay with your order. I can see that someone from our customer service team has spoken to you today and a replacement rug has been prepared and dispatched for you. As they probably explained, we have been experiencing some technical difficulties which meant that we could not access any of our systems for a number of days. This of course explains the delay and the lack of communication. This was of course an unforeseen problem, therefore it is not how we usually do business. We hope that you will return to us in the future. Thank you.

Posted 11 months ago

“Very happy with the runner. Great quality at a good price. Arrived on time”

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Posted 11 months ago

“Great customer service in both occasions that got in touch. Thanks!”

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Posted 11 months ago

“Order came quickly and on time. Great quality runner and fitted perfectly. Recommend these dudes.”

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Posted 11 months ago

“Good quality good thickness and with the non slip mat that I bought at same time means the runner does not move. Easy to navigate site with good options for width & length of runners am sure there will be a size and colour to suit anyone”

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Posted 11 months ago

“Nice carpet runner ,shame one end was not cut square, I rectified with large set square and stanly knife. Apart from that all was good.”

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Posted 11 months ago

“My rug looks stunning in the hallway very Happy with the quality and promt delivery”

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Posted 11 months ago

“Very happy the the rug runner we have had made for the hall , going for the wider width 80cm which covers the width nicely.”

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Posted 11 months ago

“Love my rug. Good quality and good price too. Delivered very quickly. Looks lovely in front of my patio doors.”

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Posted 11 months ago

“Product as described very happy.”

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Posted 11 months ago

“Excelent product fitted exactly, great quality”

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Posted 11 months ago

“Great! Quick delivery feels good quality”

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Posted 11 months ago

“Love my new hall runner it's exactly the same as the picture shown”

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Posted 11 months ago

“Absolutely love our new hall rug Perfect fit, easy hoover.”

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Posted 11 months ago

“Good quality carpet.”

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Posted 11 months ago

“Actual rods very good but they don't manufacturer these, the wood screws that came with them very cheap I'm a carpenter I know what I'm saying poor quality rusty as well poor quality”

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Posted 11 months ago

“Not as thick as I would of thought”

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Posted 11 months ago

“I am very happy with the rugs i have bought.”

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Posted 11 months ago

“Persian green stair runners were easy to self-install and look great with red oak stairs.”

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Posted 1 year ago

“Beautiful carpet runner soft amazing quality easy to fit perfect measurements arrived before delivery date and packed really well love it”

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Posted 1 year ago

Runrug is rated 4.8 based on 6,940 reviews