Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,782 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality plus excellent service quick delivery”

Helpful Report

Posted 3 years ago

“I found just what I needed at an excellent price and was pleasantly surprised at the quality when it arrived. Customers services were also very helpful when DHL were unable to deliver next day due to staff shortage, they kept me informed and also immediately refunded the next day delivery charge. I would happily order from runrug again.”

Helpful Report

Posted 3 years ago

“Fantastic service and great product Highly reccomend”

Helpful Report

Posted 3 years ago

“Great service, great product and great price! Ordering procedure simple, delivery as stated , couldn’t be better.”

Helpful Report

Posted 3 years ago

“Perfect for my kitchen”

Helpful Report

Posted 3 years ago

“Fabulous service and quality product. I was delighted with the ease and speed of the whole purchase. Love my new runner”

Helpful Report

Posted 3 years ago

“Excellent service and delivery. Product lived up to expectations. Great choices of colours, designs and sizes. From my experience I would highly recommend.”

Helpful Report

Posted 3 years ago

“Excellent product, really low price & delivered quickly.”

Helpful Report

Posted 3 years ago

“just right,good value”

Helpful Report

Posted 3 years ago

“Having bought run rugs before I can heartily recommend their quality and service, both better than you might expect of bargain prices. The flexibility of being able to order the exact size needed from a 30cm piece acting as a door mat to runners of any size and the wide range of patterns are added bonuses.”

Helpful Report

Posted 3 years ago

“Things went wrong but Joe Wiley put it right immediately with professionalism ???”

Helpful Report

Posted 3 years ago

“Swift delivery and rug looked even better than the picture! Very happy customer.”

Helpful Report

Posted 3 years ago

“Runner is perfect.”

Helpful Report

Posted 3 years ago

“This is the second runner I have purchased in 10 days. I was so pleased with the first bought for the hall that I decided to buy another for the kitchen.”

Helpful Report

Posted 3 years ago

“Communication great, rug arrived a lot earlier than expected, all good”

Helpful Report

Posted 3 years ago

“I received exactly what I wanted in good condition and when you said it would be delivered thank you ?”

Helpful Report

Posted 3 years ago

“Very prompt and efficient service. Highly recommended. Fast delivery.”

Helpful Report

Posted 3 years ago

“After looking around the carpet shops and stores,I gave up and decided to go on line, found Runrun and was amazed at the selection of runners they do, also assortment of sizes. Found the very rug and size I needed for my new kitchen. The rug came within 2 days and I really pleased with it, lovely quality and slip resistant, I would certainly order from them again if needed.”

Helpful Report

Posted 3 years ago

“Excellent service. Communication was good throughout. Rug was delivered promptly.”

Helpful Report

Posted 3 years ago

“My right was delivered very quickly and I am very pleased with it- exactly l described and colour perfect and very hard wearing”

Helpful Report

Posted 3 years ago

Runrug is rated 4.7 based on 7,782 reviews