Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,776 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“First time I have used this site and I would use again. Easy to order and delivery was very quick.”

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Posted 3 years ago

“Ordered a kitchen runner. It was very easy to navigate the website and the ordering process was good. The mat arrived on time and is perfect.”

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Posted 3 years ago

“Rug arrived in good time. Efficient delivery. Pleased with the rug as it is 200cm long and fits along the width of kitchen under sink area. OThers I researched were either 186cm or 213cm-tooshort or too long. It is easy to vacuum and to spot wipe. So far pleased.”

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Posted 3 years ago

“Ordering was easy, product arrived quickly and was of a good quality. Would definitely use them again. Highly recommended.”

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Posted 3 years ago

“We are very happy with the product and service. We were amazed by the speed of delivery - the carpet runners arrived 4 days after we placed the order. This was great, considering that they came from the UK. My only complaint is that we thought that the items were coming from an Australian store.”

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Posted 3 years ago

“This was my second purchase from RunRugs...and this time I bought two runners! The quality is great and there's a wide selection to choose from. Dispatch is very fast.”

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Posted 3 years ago

“Easy to order and very fast delivery”

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Posted 3 years ago

“Excellent service, easy ordering and goods were delivered 3 days later. Ten out of ten.”

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Posted 3 years ago

“Very well made rugs and fast delivery. I would use again if needed.”

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Posted 3 years ago

“Great quality product. Absolutely stunning. Fast delivery. You guys are the best.”

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Posted 3 years ago

“Good quality”

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Posted 3 years ago

“Website easy to use, hall carpet runner delivered on time. I was kept informed to when delivery would take place. Product arrive and was exactly as described. Really pleased.”

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Posted 3 years ago

“The runner we bought is ideal for the purpose, of good quality & value. Customer service (by Joe) is very good too.”

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Posted 3 years ago

“Very good service, prompt delivery and seems a good quality product”

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Posted 3 years ago

“Good quality plus excellent service quick delivery”

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Posted 3 years ago

“I found just what I needed at an excellent price and was pleasantly surprised at the quality when it arrived. Customers services were also very helpful when DHL were unable to deliver next day due to staff shortage, they kept me informed and also immediately refunded the next day delivery charge. I would happily order from runrug again.”

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Posted 3 years ago

“Fantastic service and great product Highly reccomend”

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Posted 3 years ago

“Great service, great product and great price! Ordering procedure simple, delivery as stated , couldn’t be better.”

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Posted 3 years ago

“Perfect for my kitchen”

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Posted 3 years ago

“Fabulous service and quality product. I was delighted with the ease and speed of the whole purchase. Love my new runner”

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Posted 3 years ago

Runrug is rated 4.7 based on 7,776 reviews