Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,562 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Good price. Good quality & prompt delivery.”

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Posted 1 year ago

Thank you for the excellent 5-star review! We're delighted to hear that you found our prices good, along with the quality and prompt delivery. Your feedback means a lot to us. If you need anything else or have any questions, please don't hesitate to reach out. Enjoy your purchase!

Posted 1 year ago

“Good value all wet well”

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Posted 1 year ago

Thank you for the great 5-star review, Clifford! We're glad to hear that you found good value in your purchase and that everything went well. Your positive feedback is truly appreciated. If you ever have questions or need assistance in the future, just let us know. Enjoy your new rug!

Posted 1 year ago

“Exactly as advertised. Dispatched and arrived seamlessly and quickly. Very happy.”

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Posted 1 year ago

Thank you for the fantastic 5-star review! We’re so pleased to hear that your experience was seamless and that you’re happy with your order. Your satisfaction is our priority, and we truly appreciate your kind words. If you need anything else or have any questions, feel free to reach out. Enjoy your new rug!

Posted 1 year ago

“We are very happy with the hall way runner we bought. Ordering was easy, choice very good, and delivery was excellent and on time .”

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Posted 1 year ago

Thank you so much for the fantastic 5-star review, Steven! We're thrilled to hear that you're happy with your hallway runner and that the ordering process, choice selection, and delivery all met your expectations. Your satisfaction means the world to us, and we appreciate your kind words. If you need anything else, feel free to reach out. Enjoy your new runner!

Posted 1 year ago

“Ordered a hallway runner and the anti slip material I am absolutely thrilled with both items. Feels lovely and plush on the feet. Great service too.”

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Posted 1 year ago

Thank you so much for the fantastic 5-star review, Elaine! We're absolutely delighted to hear that you're thrilled with your hallway runner and the anti-slip material. It’s great to know that they feel lovely and plush underfoot. We truly appreciate your kind words about our service as well. If you ever need anything else or have any questions, feel free to reach out. Enjoy your new items!

Posted 1 year ago

“We are delighted with the two rugs supplied. Adding warmth and character to the hallway.”

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Posted 1 year ago

Thank you so much for the wonderful 5-star review, Malcolm! We're thrilled to hear that you're delighted with your runners and that they are adding warmth and character to your hallway. Your satisfaction is incredibly important to us, and we’re here for any future needs you might have. Enjoy the cozy atmosphere they bring!

Posted 1 year ago

“Rug was exactly what l was looking for. Choose the exact size you need with a speedy delivery.”

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Posted 1 year ago

Thank you for the fantastic 5-star review, Sue! We're thrilled to hear that the rug was exactly what you were looking for and that the delivery was speedy. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your new rug!

Posted 1 year ago

“The runner is perfect, well made and it arrived earlier than expected.”

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Posted 1 year ago

Thank you for the wonderful 5-star review, Cheryl! We're so pleased to hear that the runner is perfect and well made. It's great that it arrived earlier than expected, too! Your satisfaction is incredibly important to us, and we appreciate your feedback. If you ever need anything else or have any questions, don’t hesitate to get in touch. Enjoy your lovely new runner!

Posted 1 year ago

“Great quality runner delivered next day thanks”

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Posted 1 year ago

Thank you for the fantastic 5-star review, Graham! We're delighted to hear that you received your runner the next day and that you’re happy with the quality. Your satisfaction means a lot to us, and we truly appreciate your feedback. If you have any questions or need assistance, feel free to reach out. Enjoy your beautiful runner!

Posted 1 year ago

“Rugs lovely exactly what I wanted and a very speedy delivery. Thank you.”

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Posted 1 year ago

Thank you for the amazing 5-star review! We're so glad to hear that the rug is exactly what you wanted and that the delivery was speedy. Your satisfaction is our top priority, and we truly appreciate your feedback. If you need any assistance in the future, don’t hesitate to reach out. Enjoy your lovely new rug!

Posted 1 year ago

“I absolutely love my runner and door mat,it looks exactly like the photo but the colors are more vibrant in person. The measurements were exact and the shipping was so quick.I am very pleased.”

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Posted 1 year ago

Thank you so much for the fantastic 5-star review, Robert! We’re delighted to hear that you love your runner and door mat, and that they exceeded your expectations in color and vibrancy. It’s great to know that the measurements were just right and that shipping was quick. Your satisfaction means everything to us! If you ever need anything else, don’t hesitate to reach out. Enjoy your beautiful new additions!

Posted 1 year ago

“Excellent service, quick and efficient, really pleased with what we ordered”

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Posted 1 year ago

Thank you for the wonderful 5-star review, Trevor! We’re so pleased to hear that you found our service quick and efficient, and that you’re happy with your order. Your satisfaction is what we strive for, and we truly appreciate your kind words. If there's anything else you need, don’t hesitate to get in touch. Enjoy your purchase!

Posted 1 year ago

“Arrived early. Looks good and feels good underfoot. Colour matches website photos.”

Helpful Report

Posted 1 year ago

Thank you for the fantastic 5-star review! We're thrilled to hear that your rug arrived early and that it looks and feels great underfoot. It’s wonderful to know that the color matches what you saw on our website. Your feedback means a lot to us! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new rug!

Posted 1 year ago

“Completely satisfied, excellent product 😃”

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Posted 1 year ago

Thank you so much for the glowing 5-star review, Diane! We’re thrilled to hear that you're completely satisfied with your product. Your happiness is our priority, and we truly appreciate your feedback. If you ever need anything else, feel free to reach out. Enjoy your excellent new addition! 😃

Posted 1 year ago

“Really pleased with my kitchen runner. It lies flat and does not move Looks expensive and easy to clean”

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Posted 1 year ago

Thank you for the fantastic 5-star review, Tina! We're thrilled to hear that you're pleased with your kitchen runner and that it lies flat and stays in place. It's wonderful to know it looks expensive and is easy to clean too! Your satisfaction is our priority, and we truly appreciate your feedback. If you ever need assistance or have any questions, feel free to reach out. Enjoy your beautiful runner!

Posted 1 year ago

“Very pleased would recommend to friends”

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Posted 1 year ago

Thank you so much for the wonderful 5-star review, John! We're thrilled to hear that you're very pleased with your purchase. Your recommendation to friends means a lot to us! If you need any assistance in the future or have any questions, feel free to reach out. Enjoy your new rug!

Posted 1 year ago

“This is now the 3rd rug we have purchased. Service and delivery was excellent and all three rugs were great. Would recommend.”

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Posted 1 year ago

Thank you so much for the fantastic 5-star review! We're thrilled to hear that this is your third purchase with us and that you found our service and delivery to be excellent. It's wonderful to know that you love all three rugs; your satisfaction truly makes us happy. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your beautiful rugs!

Posted 1 year ago

“Ordered a hall runner as Runrug did the size we needed. We loved the colour and pattern. However, the pile wasnt thick enough. It was s wuick delivery snd the process for returning the item was simple. Would recommend. Great chose and sizes”

Helpful Report

Posted 1 year ago

Thank you for the amazing 5-star review, Geraldine! We're delighted to hear that you loved the color and pattern of your hall runner. We appreciate your feedback regarding the pile thickness and are glad that the return process was simple and quick for you. Your recommendation means a lot to us! If you ever need assistance again or have any questions, feel free to reach out. Enjoy your shopping experience with us!

Posted 1 year ago

“Very pleased with my rug I love the colours and it looks lovely in my hall. Thankyou so much, excellent delivery service.”

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Posted 1 year ago

Thank you for the lovely 4-star review, Georgina! We're so pleased to hear that you love the colors of your rug and how it looks in your hall. It's great to know our delivery service met your expectations. If there's anything more we can do to make your experience even better, please don't hesitate to reach out. Enjoy your beautiful rug!

Posted 1 year ago

“These rugs are exactly as described, excellent value with a good range of products and prices. Cut to exactly the specific sizes I ordered, fast delivery and I have no reservations in recommending this company. My mats are of good quality placed on top of a lounge carpet with double sided carpet tape.”

Helpful Report

Posted 1 year ago

Thank you for the outstanding 5-star review, Geoffrey! We're so glad to hear that the rugs met your expectations and that you found excellent value in our range of products. It's great to know that the sizes were cut perfectly and that the delivery was fast. Your recommendation means a lot to us! If you need anything in the future or have any questions, don't hesitate to get in touch. Enjoy your lovely mats!

Posted 1 year ago

Runrug is rated 4.7 based on 8,562 reviews