Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,936 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with hallway runner.lovely carpet and fast tracked delivery.would highly recommend runrug.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review, Janyce! We're thrilled to hear that you're very happy with your hallway runner and that it arrived quickly. Your recommendation means a lot to us! If you need any assistance in the future, please feel free to reach out. Enjoy your lovely carpet!

Posted 6 months ago

“Excelent service and cant fault product or delivery”

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Posted 6 months ago

Thank you so much for your fantastic 5-star review, David! We're thrilled to hear you had an excellent experience with our service and that you're happy with your product and delivery. Your satisfaction means the world to us! If there's anything more we can assist you with in the future, feel free to reach out. Enjoy your new purchase!

Posted 6 months ago

“we are very pleased with the rugs although we did find them a bit expensive”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review, Martin! We’re thrilled to hear that you’re pleased with the rugs. We understand that finding the right balance in pricing can be important, and we appreciate your feedback. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your beautiful new rugs!

Posted 6 months ago

“Perfect fit just as advertised good quality as well. Delivered on time. Very happy with the rug. I'll order again.”

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Posted 6 months ago

Thank you so much for your fantastic 5-star review, Michael! We're thrilled to hear that your rug fits perfectly and meets your expectations in quality. It's great to know we delivered on time as well. We can't wait to see you back for your next order! Enjoy your beautiful rug!

Posted 6 months ago

“Lovely rug much better than the photo”

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Posted 6 months ago

Thank you so much for your lovely 5-star review, Janet! We’re thrilled to hear that the rug has exceeded your expectations and looks even better in person. Your satisfaction means a lot to us! If you need anything else, just let us know. Enjoy your beautiful new rug!

Posted 6 months ago

“Quick easy ordering online. Carpets arrive quickly, actually a day earlier. Carpets exactly as described and exactly what I wanted. First time buyer but would look at runrug 1st for future purchases.”

Runrug 5 star review on 29th October 2024

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Posted 6 months ago

Thank you so much for your incredible 5-star review, Brian! We’re thrilled to hear that your ordering experience was quick and easy, and that your carpets arrived even sooner than expected. It's great to know they match your expectations perfectly. We look forward to being your first choice for future purchases. If you need anything else, feel free to reach out. Enjoy your new carpets!

Posted 6 months ago

“After seaching everywhere for a pair of runners to fit our akwardly shaped hallway, we came across the Runrug website. Such a wide choice of patterns and sizes, we were spolit for choice. Our order arrived very quickly and well packaged. Very happy with our purchase.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review! We're thrilled that you found the perfect runner for your uniquely shaped hallway on our website. It's great to hear that you appreciated our wide selection and that your order arrived quickly and well packaged. If you need any further assistance or have any questions in the future, feel free to reach out. Enjoy your lovely new runner!

Posted 6 months ago

“Excellent on line service. Quality of carpet very good. Delivery also good. Will be ordering again.”

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Posted 6 months ago

Thank you so much for your outstanding 5-star review, Angela! We’re thrilled to hear that you had a great experience with our online service and that you’re pleased with the quality of your carpet. It’s wonderful to know the delivery went smoothly as well. We can't wait to see you back for your next order! Enjoy your new carpet!

Posted 6 months ago

“Très beau tapis à 98 € livraison gratuite parfait je recommande deux jours après un autre tapis 83 € 15 € de livraison, j’ai pas compris déçu”

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Posted 6 months ago

“I am very pleased with my purchase & the delivery was as stated.”

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Posted 6 months ago

Thank you so much for your excellent 5-star review, Linda! We’re thrilled to hear that you are pleased with your purchase and that the delivery met your expectations. Your satisfaction is our priority, and we’re here to help if you need anything else in the future. Enjoy your new addition!

Posted 6 months ago

“Arrived in good time. Secure packaging. Rugged feel and very good looking. Went down easily and looks great as a finished runner.”

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Posted 6 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that your runner arrived on time and in secure packaging. It's fantastic that you love the rugged feel and appearance of your new runner. If you need anything else or have any questions, please don’t hesitate to reach out. Enjoy the new addition to your space!

Posted 6 months ago

“Beautiful rug !! It arrived in 3days !! Very polite man delivered it !! So pleased !!!!”

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Posted 6 months ago

Thank you so much for your fantastic 5-star review, Christine! We're thrilled to hear that you love your beautiful rug and that it arrived so quickly. It's wonderful to know you had a pleasant delivery experience as well. If you need any assistance in the future, feel free to reach out. Enjoy your lovely new addition!

Posted 6 months ago

“We bought 2 runners for a long hallway, We think they were a good value and they were actually delivered earlier than promised.”

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Posted 6 months ago

Thank you for your stellar 5-star review, Edward! We’re thrilled to hear that you found great value in your runners and that they arrived earlier than expected. It’s wonderful to know they’re perfect for your hallway. If you need any further assistance, feel free to reach out. Enjoy your new addition!

Posted 6 months ago

“Good service lovely rug”

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Posted 6 months ago

Thank you for your lovely 5-star review, Ann! We're thrilled to hear that you enjoyed our service and love your new rug. It's always our pleasure to make sure our customers are happy. If you need anything else, feel free to reach out. Enjoy your lovely addition!

Posted 6 months ago

“Good quality & measured to perfection 👌”

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Posted 6 months ago

Thank you so much for your stellar 5-star review, Paul! We’re thrilled to know that you’re happy with the quality and fit of your rug. Your satisfaction means the world to us. If you need anything more, feel free to reach out. Enjoy your perfectly measured addition!

Posted 6 months ago

“The design, quality of materials and delivery time were all excellent.”

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Posted 6 months ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the design, quality of materials, and delivery time to be excellent. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance or have more feedback, feel free to reach out. Enjoy your wonderful new purchase!

Posted 6 months ago

“Just such a smooth process from ordering to arrival of my hall runner. Really good quality product which doesn't disappoint. It's great to find a company that sells runners in a range of types and sensible lengths eg. I needed a flat weave and 3 metres long for my hall. Most high street names don't do this. I am extremely pleased with my item.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review, Janet! We’re delighted to hear that you had such a smooth experience from ordering to arrival and that you're pleased with the quality of your hall runner. We take pride in offering a range of options that suit everyone's needs, so it’s great to know we could help you find just what you were looking for. If you ever need anything else, feel free to reach out. Enjoy your lovely new addition!

Posted 6 months ago

“Delivered promptly. Good quality”

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Posted 6 months ago

Thank you so much for the fantastic 5-star review, Jeannette! We're thrilled to hear that your order was delivered promptly and that you’re pleased with the quality. It's always our aim to provide top-notch products and service. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new rug!

Posted 6 months ago

“The rugs look good on my entrance. fast delivery, very happy..”

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Posted 6 months ago

Thank you for the fantastic 4-star review, Alcino! We're thrilled to hear the rugs look great in your entrance and that you were satisfied with the fast delivery. Your happiness means a lot to us! If there's anything more we can do for you, just let us know. Enjoy your new rugs!

Posted 6 months ago

“Delivered timeously. Lovely mat. Looks really stylish.”

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Posted 6 months ago

Thank you for the lovely 4-star review! We're so pleased to hear that your mat was delivered on time and that it adds a stylish touch to your space. Your satisfaction is our priority, and we hope it brings you joy for years to come. If you need anything else, just reach out. Enjoy your new mat!

Posted 6 months ago

Runrug is rated 4.8 based on 6,936 reviews