REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 4,769 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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“Arrived swiftly with eco packaging which I liked! Product good quality and as described.”

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Posted 2 years ago

“Great quality items, great order to recevived time, great deals and offers.”

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Posted 2 years ago

“Fast delivery! Very pleased. After I placed my order, the store staff also helped me add my flat number to the delivery address which was filled in online automatically.”

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Posted 2 years ago

“Superb quality gear. Flawless delivery”

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Posted 2 years ago

“The staff at Regulation is ever so helpful as well as knowledgeable !”

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Posted 2 years ago

“fast and good delivery to the Netherlands 👍”

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Posted 2 years ago

“Sublim pair of Boot laces , resist and very hight quality !!!”

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Posted 2 years ago

“Quick and discreet delivery, all good.”

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Posted 2 years ago

“Amazing products and such a good selection. Delivery was great and well packed too👍”

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Posted 2 years ago

“Didn’t get it yet”

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Posted 2 years ago

Hi Cees, I'm sorry your order hasn't arrived just yet - it looks like it was shipped around a week ago and is currently with your local customs office. Please do keep an eye out for any contact from them as they may be in touch about the import, but hopefully, it will be with you soon! - Aryn

Posted 2 years ago

“The goods were poorly packaged as acknowledged by Regulation but in general the products were in good order with the exception of the padlock chosen for the neck chain..when removed from the plastic wrapping, the padlock key cylinder barrel was damaged rendering the padlock useless and the keys appeared to be plain uncut with no unique profile...apart from this disappointment,all other items were great”

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Posted 2 years ago

“Arrived on time, works well”

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Posted 2 years ago

“Such amazing service! Just went in for a small thing and had a wonderful conversation with the SA. Great work!”

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Posted 2 years ago

“Kind and helpful stuff, great quality gears.”

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Posted 2 years ago

“Disgusting service on the phone by a staff member when asking fir advice was rude and thought was funny that i was having issues with an online order and wasnt interested in helping i am Leaving the country and have no way of getting an order that should be here tomorrow asked advice was told not his problem and no advice z£700 spend and no support online and store was to a point rude unhelpful and basically uninterested as not his problem Am now in process of reviewing everywhere as i am sivk of poor rude and ingnirant service”

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Posted 2 years ago

“Great service, always helpful to answer questions”

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Posted 2 years ago

“James did a great job. Went above and beyond. Took measurements when I didn’t have an appointment.”

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Posted 2 years ago

“I thought that this item was going to be a bit bigger than it was. I had trouble getting it in place in my boi as there is no hard(ish) core to help insertion and had to experiment a bit before it worked. Once in it does what it says on the tin. He was smiling at any rate.”

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Posted 2 years ago

“Please do not use Fedex for deliveries. They are inconsistent, unhelpful and overall quite rude. They won't deliver packets on the weekend, not do they want to leave it in the mailbox as it's "too big" when all I ordered was a mask. I can't change the delivery date, options or anything at all so basically the packet is held hostage and I won't be seeing it for weeks or even monthes. Don't use fedex please...”

Helpful Report

Posted 2 years ago

Hi there, I'm sorry to hear you have experienced problems with FedEx in the past. We offer a variety of different shipping options and depending on the destination, customers can pick from Royal Mail, UPS, DPD or FedEx options at checkout. We take on board all feedback and are constantly monitoring our courier partners to make sure everyone is provided with the best service possible! - Aryn

Posted 2 years ago

“Great service!”

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Posted 2 years ago

REGULATION is rated 4.8 based on 4,769 reviews