REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 4,696 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

Write Your review

Tell us how REGULATION made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a medium rubber top. It came quickly but once opened I realised I needed a large size. Regulation staff answered an email straightaway and swapped it for the larger size without delay. I was well impressed with the service and piece of kit. Cheers”

Helpful Report

Posted 1 month ago

“Jack was very nice”

Helpful Report

Posted 1 month ago

“Always great service - parcels always come very quickly and well packed. Guys on live chat or email are always very friendly and helpful too.”

Helpful Report

Posted 1 month ago

“Service was good from Regulation. Fast and discrete delivery. There were some items for sale in store that don’t seem to feature online which is a shame. I hope at some point the online library will expand.”

Helpful Report

Posted 1 month ago

“Always receive first class service from the team, wether in store or online. Very reassuring when ordering online as two purchases recently required return and substitution (my ordering error). Promptly replaced with no quibbling.”

Helpful Report

Posted 1 month ago

“Always like collecting my orders instore and enjoy a browse through the products, of which the staff always have a good knowledge. Look forward to my next visit.”

Helpful Report

Posted 1 month ago

“Helpful staff, helped me on with some rubber gear. Good price. Hot gear.”

Helpful Report

Posted 1 month ago

“Love being a Regulation customer…always receive great customer service and always super quick responses to any questions or queries raised. Add to this the great products and you have a winning combination. Brilliant.”

Helpful Report

Posted 1 month ago

“Excellent prompt service.”

Helpful Report

Posted 1 month ago

“I went onto Regulation’s website and found what I wanted very easy and at a great price. Love using Regulstion for all my kink/fetish needs”

Helpful Report

Posted 1 month ago

“Easy to use website, prompt delivery of order. Will use again.”

Helpful Report

Posted 1 month ago

“A visit to this store is a lovely and special experience. There's a free and liberating vibe and the staff are just spot on.”

Helpful Report

Posted 2 months ago

“I’ve ordered from you guys before it’s always been quick and easy. The hood is amazing great quality construction.!! and it arrived on Christmas Eve so it was a nice Christmas gift😈”

REGULATION 5 star review on 25th December 2025

Helpful Report

Posted 2 months ago

“Always had great service from the team at regulation !”

Helpful Report

Posted 2 months ago

“Good service, Items arrived dammaged first time. In no time all was fixed and replaced.”

Helpful Report

Posted 2 months ago

“Im a regular customer at the store and have purchased on line. The staff are friendly, knowledgeable and interested in their customers. Thoroughly recommend a vist.”

Helpful Report

Posted 2 months ago

“Accurate description, good delivery, but a bit too much mouth leakage”

Helpful Report

Posted 2 months ago

“Great customer service - I ordered a suit and asked to change the zipper color. Regulation is one of my favorite rubber gear producers”

REGULATION 5 star review on 23rd December 2025

Helpful Report

Posted 2 months ago

“The service you receive at the store and the anything bought online is super efficient and impeccable.”

Helpful Report

Posted 2 months ago

“Amazing selection and superb staff”

Helpful Report

Posted 2 months ago

REGULATION is rated 4.8 based on 4,696 reviews