REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 5,133 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 5,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant staff with knowledge ot their products,”

Helpful Report

Posted 1 month ago

“Regulation is the best. When I had an order hung up in Customs , they helped resolve the problem”

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Posted 1 month ago

“Good packaging, fast delivery”

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Posted 1 month ago

“Everything I have ordered so far is good quality and delivery has been prompt.”

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Posted 1 month ago

“Excellent service, quick and easy ordering process and very happy with how quickly my purchase was Delivered.”

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Posted 1 month ago

“Such a friendly and welcoming shop. I've never been to a "kink" shop before, as I had always bought online. The assistant was so helpful and really went above and beyond; he was just fantastic. Would highly recommend. Yes, the prices may be higher, but you are definitely buying a superior product, my jeans and shirt are such good quality and look, and feel, amazing!”

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Posted 1 month ago

“Welcoming engaging staff that creates a warm atmosphere where they are always ready to competently answer any questions no matter how complicated and with a smile on their faces”

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Posted 1 month ago

“Good and helpful service.”

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Posted 1 month ago

“Always great quality products and services”

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Posted 1 month ago

“Always reliable with great quality and delivery times.”

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Posted 1 month ago

“Excellent service and product selection at REGULATION, I would happily go back and look forward to doing so again.”

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Posted 1 month ago

“Really good ! Had troubles to define the best size for a rubber suit online. The help on the chat was really useful and very nice. The product arrived in time. Very good quality. Thank you again.”

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Posted 1 month ago

“Great quality merch and reliable service”

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Posted 1 month ago

“Excellent experience, very happy. Store assistant Kyle was very helpful”

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Posted 1 month ago

“Love this shop . Love some of the kinky stuff you have and your staff is always very friendly .”

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Posted 1 month ago

“This was my first time exploring the in person Regulation store. I was blown away. The stock was accessible, categorised for easy search and latex available to try on. The booths were well equipped for trying on latex. First time wearer. The pieces I tried on were lovely and well made. I've yet to properly wear mine yet. Fits like a glove.”

Helpful Report

Posted 1 month ago

“Had a great experience with the store my last online order there was a damaged product i contacted the the online store and a replacement was sent out the same day and received two days later, such amazing customer service.⭐️⭐️⭐️⭐️⭐️”

REGULATION 5 star review on 25th July 2026

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Posted 1 month ago

“Nice advices and team!”

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Posted 2 months ago

“Brilliant store, brilliant service, always a welcoming and friendly atmosphere. Staff are all lovely (extra shout out to Jack for putting the cuffs I planned to purchase on me whilst he got my account sorted! 🫠) and the selection of products is vast! Will always recommend to fellow kinksters 🫶”

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Posted 2 months ago

“Always great to visit the store, really friendly staff and always great variety of products. I purchased some items for London Fetish Week and I really like them.”

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Posted 2 months ago

REGULATION is rated 4.8 based on 5,133 reviews