Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,562 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,562 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A strong, well fitting, quality made harness for my crazy, medium sized Lurcher. Good service from Mountain Dog and fast delivery.”

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Posted 5 years ago

Thanks for your review Jennifer! We appreciate your kind words :)

Posted 5 years ago

“Great company”

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Posted 5 years ago

Thanks for your review Elizabeth!

Posted 5 years ago

“Excellent service. Sorted a size issue promptly which was my error. Easy to use website with good choices and prices. Definitely recommended .”

Mountain Dog 5 star review on 11th March 2021

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Posted 5 years ago

Thanks for your review Scott! I'm glad we could help get the right fit - Toto looks fab!

Posted 5 years ago

“No pull harness a must buy. Definitely stands up to its name . A much easier walk with my dog now I have this item. Excellent customer service would definitely recommend”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Great product and fast delivery”

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Posted 5 years ago

Thanks for your review Andy :)

Posted 5 years ago

“Great service always”

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Posted 5 years ago

Thanks for your kind words Heather!

Posted 5 years ago

“Prompt delivery & helpful staff”

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Posted 5 years ago

Thank you for your review Colin! I'm glad we could help you out with anything you needed :)

Posted 5 years ago

“Great service and great products.”

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Posted 5 years ago

Thank you for your review! :)

Posted 5 years ago

“Great quality products delivered quickly. Thanks”

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Posted 5 years ago

Thanks for your review David :)

Posted 5 years ago

“Great, soft comfortable bed for a medium sized dog. Very happy dog!”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Mountain Dog was very quick in delivery, was cheaper than Ruffwear which I really liked and will be using again! Very impressed with both the service and the company :)”

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Posted 5 years ago

Thanks for your review Abi! We can't wait to see you again :)

Posted 5 years ago

“Extremely good service. Very prompt delivery.”

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Posted 5 years ago

Thank you for your review Lynn! I'm glad our service was 5-star :)

Posted 5 years ago

“Great service, thanks”

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Posted 5 years ago

Thank you for your review Richard :)

Posted 5 years ago

“Next day delivery was expensive, but I needed the product urgently and it did arrive as promised.”

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Posted 5 years ago

Thank you for your review Rhiannon - I'm glad your order arrived as quickly as you expected and the price was worth it :)

Posted 5 years ago

“Quick delivery, great products and personal service”

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Posted 5 years ago

Thanks for your review Kyle!

Posted 5 years ago

“Great product, service and price”

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Posted 5 years ago

Thank you for your review Neil! :)

Posted 5 years ago

“Easy website to navigate. Quick delivery. Kept informed of progress”

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Posted 5 years ago

Thank you for your review Gary :)

Posted 5 years ago

“Free posting, great communication and quick delivery. Thanks Mountain dog, my first time using the site, but will definitely be using again”

Mountain Dog 5 star review on 7th March 2021

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Posted 5 years ago

Thank you for your review Paula! We can't wait to see you again soon :)

Posted 5 years ago

“Bought a Hurtta Downpour coat for my dog, having had one before, I knew the product to be great but have had a lot of difficulty finding one. Twice, I placed orders and had to seal refunds from other companies when they failed to deliver. Mountain Dog delivered promptly. A bit pricey (to say the least) compared to others but they lived up to their promise.”

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Posted 5 years ago

Thank you for your review Eddie - I'm sorry to hear you've had issues in the past, but it's great that your experience with us here at Mountain Dog has been better :)

Posted 5 years ago

“Quality dog products and good selection of trusted brands. Treats were half price compared to well known online store named after a river. We are very happy and would recommend for your doggo needs”

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Posted 5 years ago

Thank you for your review Louise - it's great to hear you'd recommend us, as a small business every recommendation means a lot :)

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,562 reviews