Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,539 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 1st April 2026

2114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Discovered this company via a search engine and absolutely love the products that I purchased. Links to help videos allowed me to fit my problematic rescue’s harness perfectly. Delivery and communication was prompt. Overall a great company to deal with.”

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Posted 5 years ago

Thank you for this review Tannwen! The videos are a relatively new feature on our website, so it's great to hear they're super helpful!

Posted 5 years ago

“Quick service with great sizing info on the website.”

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Posted 5 years ago

Thank you for your review Raychel :) It's great that our fitting guides helped you out!

Posted 5 years ago

“First class service. I ordered my Ruffwear dog harness before postage cut of time and received it the next date. I could not have been happier.”

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Posted 5 years ago

Thanks for your review :) It's great to hear that our products arrive when expected (or earlier!)

Posted 5 years ago

“I bought a Hurtta harness for my dog. It was just like the picture online and the delivery was quick. 😀 very happy and I will order from mountain dog in the future. I told my sister how pleased I was and she also ordered the same harness from mountain dog!”

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Posted 5 years ago

Thank you for your review Nikki! It's great to hear that you love the products we stock, and lovely to hear your sister also placed an order with us :)

Posted 5 years ago

“I ordered a Ruffwear Front Range Harness for my dog to replace a 20 year old hand-me-down Ruffwear Webmaster Harness. The new harness fits better, has more padding and is a lot easier to put on my dog. The speedy arrival of the harness was excellent and I would definitely buy from Mountain Dog again.”

Mountain Dog 5 star review on 12th March 2021

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Posted 5 years ago

Wow what a difference 20 years makes! The new Front Range Harness looks great on your pooch - thanks for the review Debbie :)

Posted 5 years ago

“Bunty loves her new harness! The bonus was she immediately walked better on a lead.”

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Posted 5 years ago

Thanks for this review Ian - It's great to hear that Bunty is walking better on her lead walks now :)

Posted 5 years ago

“Great selection and quick dispatch”

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Posted 5 years ago

Thanks for your review Lauren :)

Posted 5 years ago

“Great product with quick delivery. Ideal mat for dogs who like to lie outside!”

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Posted 5 years ago

Thanks for your review Jillian! It's great to hear how happy you are with your purchase!

Posted 5 years ago

“Very fast deliver and excellent product. Lovely grey neutral colour.”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Fits perfect , simple to use , my lab doesn’t no he has it on . Dog doesn’t pull as much as when on knock lead .”

Mountain Dog 5 star review on 11th March 2021

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“I actually stumbled across Mountain Dog by chance, but what a find. Loved looking at all their products and will definitely be using them again. My purchase arrived the next day after having had some email correspondence with the colour versus size of harness I ordered. All resolved in no time at all. Brilliant ... keep it up!”

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Posted 5 years ago

Thank you for your review Ian. We're so glad you stumbled upon us, and it's even better that you were so happy with our service! :)

Posted 5 years ago

“This is a well made harness and my Cockapoo was happy with it from day one.”

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Posted 5 years ago

Thanks for your review Mary - I'm so glad your pooch likes their new harness :)

Posted 5 years ago

“very goo harness, nice and bright, easy to get on and off”

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Posted 5 years ago

Thanks for your review Alexandra :) We also love the Neon Lemon colour in the Weekend Warrior range!

Posted 5 years ago

“Arrived promptly, thank you.”

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Posted 5 years ago

Thank you for your review Nina :)

Posted 5 years ago

“Excellent service and price with the benefit of knowing you're supporting a British company.”

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Posted 5 years ago

Thank you for your kind words Lynn - we love being supported as it helps us make things bigger and better for our customers in the future :)

Posted 5 years ago

“So far efficient service and quality products..........”

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Posted 5 years ago

Thanks for your review :)

Posted 5 years ago

“Speedy delivery and good communications. Thanks very much.”

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Posted 5 years ago

Thank you for the kind words Caroline :)

Posted 5 years ago

“A strong, well fitting, quality made harness for my crazy, medium sized Lurcher. Good service from Mountain Dog and fast delivery.”

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Posted 5 years ago

Thanks for your review Jennifer! We appreciate your kind words :)

Posted 5 years ago

“Great company”

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Posted 5 years ago

Thanks for your review Elizabeth!

Posted 5 years ago

“Excellent service. Sorted a size issue promptly which was my error. Easy to use website with good choices and prices. Definitely recommended .”

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Posted 5 years ago

Thanks for your review Scott! I'm glad we could help get the right fit - Toto looks fab!

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,539 reviews