Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,515 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,515 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 15th April 2026

2114

Anonymous

Anonymous // 01/01/2019

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“Excellent service and good secure well made harness”

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Posted 4 years ago

“Purchased Roughwear harness, lead and collar. Had difficulties trying to purchase elsewhere originally. Great they had the whole system in stock. Great service. Love using Mountain Dog.”

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Posted 4 years ago

“Excellent service. Very pleased with product and delivery time.”

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Posted 4 years ago

“Well fitting very robust and smart looking”

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Posted 4 years ago

“Quality products, quick delivery and well packaged.”

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Posted 4 years ago

“Great speedy delivery,”

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Posted 4 years ago

“Order arrived very quickly, unfortunately it was the wrong size and I wanted to charge it for something else. Refunded me with no issues and the no pull ruffwear harness arrived a few days later. Really pleased with it , has really helped with the pulling!”

Mountain Dog 5 star review on 26th November 2021

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Posted 4 years ago

Hello Ann, What a fantastic photo of your furbaby and what a lovely view. The harness looks fantastic on your furbaby. So glad that we could help you get the best harness for your doggo and even better to hear that you have seen a difference in your furry friend's walking! That is fantastic! We hope to see you again soon.

Posted 4 years ago

“Good products, quickly delivered”

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Posted 4 years ago

“Awesome products and top-notch customer service!”

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Posted 4 years ago

“Competitive prices, hassle free exchange at no cost. Delivery of the original item and its smaller sized replacement was quick. Excellent service.”

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Posted 4 years ago

“Ordering was straightforward and the free delivery was reasonable time-wise. The sizing charts were helpful although the addition of sizing by breed would be convenient.”

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Posted 4 years ago

“Great harness fits great on my Retriever would recommend it”

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Posted 4 years ago

“The team have been super helpful. I managed to mess up my order immediately by somehow putting an old address in. I contacted the team by email on a Saturday to explain my mistake and they amended the order straightaway. I also had to exchange the harness I had bought as there was not enough growing room for my 6 month old pup. This was done efficiently and I received the replacement harness within a week (that includes the time of return the original harness, and posting out the new one.) Very happy - will use them again :)”

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Posted 4 years ago

“Mountain Dog always have a good stock of quality products. This time a minor error was made with the order and they sorted it out straight away. Great customer service.”

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Posted 4 years ago

“Bought these booties after previously using a Ruffwear model. Description of product was accurate and speedy delivery. Bought the smallest size available and although slightly too big for our terriers petite paws- they performed brilliantly and most importantly protected his pads. We had to tighten them up a few times and he lost one on the final day of mountain biking but overall - did the job much better than Ruffwear and didn't spend half the holiday walking up trails to retrieve them !”

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Posted 4 years ago

Hello Jaime, They are some fantastic photos of your furbaby on their adventures! Glad to hear that you were happy with your order. We hope to see you shopping with us again soon.

Posted 4 years ago

“Fast delivery, great products”

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Posted 4 years ago

“Very pleased with the harness I ordered, very good quality and delivered quickly. Would use this company again.”

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Posted 4 years ago

“Good service & quality products”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Purchased a Ruffwear Front Range Harness for my 5 month old German Wire. Excellent price and delivery was swift so full marks. Fit is reasonable, with plenty of adjustment available so I am sure I will get it dialed in eventually. The dog seems happy with it!”

Mountain Dog 5 star review on 25th November 2021

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Posted 4 years ago

Hello Neil, So glad to hear you are happy with your order, your pooch looks fantastic! The adjustment on the harnesses are great and there is plenty of room to loosen or tighten to get the best fit possible. Thank you for your custom and your review. As a small business, we appreciate your decision to shop with us.

Posted 4 years ago

Mountain Dog is rated 4.9 based on 6,515 reviews