Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,505 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026

2111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, price and service”

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Posted 4 years ago

Fantastic Jackie! Thank you for taking the time to leave a review. Mountain Dog Team.

Posted 4 years ago

“Excellent service and delivery times”

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Posted 4 years ago

Hello Claire, Fantastic to hear, thank you for your review. We hope to see you again soon. Mountain Dog Team.

Posted 4 years ago

“I bought this harness for my elderly dog so that I could assist her up stairs by holding the handle. It was easily adjustable and fits well.”

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Posted 4 years ago

Hello Marian, Thank you for taking the time to leave a review. We are glad to hear that you got the best fit for your pooch. The handle on the flagline is fantastic for lift assistance. We hope to see you shopping with us again soon. Mountain Dog Team.

Posted 4 years ago

“Excellent and comfortable for dog. Feels nice and secure and your dog won’t be able to get out of it. Would recommend”

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Posted 4 years ago

Hello Edwards, That is fantastic to hear, so glad you like the product! We hope to see you shopping with us again soon. Mountain Dog Team.

Posted 4 years ago

“Great sturdy harness, brought for our dog who doesn't like a harness under her armpits and she is happy with it.”

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Posted 4 years ago

Hello, They are great harnesses to make dogs like your furbaby feel more comfortable. Thank you for shopping with us and taking the time to leave a review. We hope to see you again soon. Mountain Dog Team.

Posted 4 years ago

“I am big fan of mountain Dog.You have good quality stuff & good service.”

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Posted 4 years ago

Hello Annie, Fantastic to hear, so glad that you are a fan! We hope to see you shopping with us again soon! Mountain Dog Team.

Posted 4 years ago

“Great products and speedy delivery!”

Mountain Dog 5 star review on 30th January 2022

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Posted 4 years ago

Hello Alecia, Thank you for the fantastic photo of your furbaby, they look so happy with their Ruffwear Gnawt-A-Stick! Thank you for taking the time to leave a review. Mountain Dog Team.

Posted 4 years ago

“Great doggy sleeping bag… keep the little man warm and cosy.”

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Posted 4 years ago

Hello David, Thank you for taking the time to leave a review. So glad to hear the sleeping bag is coming to good use! Your little man will be very warm and cosy for any adventure! Thank you, Mountain Dog Team.

Posted 4 years ago

“I’ve bought various items in the last few months (mostly in the clearance section) and am very happy with my purchases. Fantastic prices, quality items, speedy delivery!! What’s not to like. Thank You Mountain Dog, keep it up.”

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Posted 4 years ago

Hello Cheryl, Thank you for the review, we are so happy to hear that you are happy with your purchase. Whether from the clearance or the rest of the website, we as a small business are grateful for your custom and we hope to see you shopping with us again soon. Mountain Dog Team.

Posted 4 years ago

“I was very impressed by the service I received from Mountain Dog. I Will definitely purchase from them again.”

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Posted 4 years ago

Thank you for the 5-star review. We can't wait to see you again soon!

Posted 4 years ago

“Fast service. Prices and range of products are good. Exchanged coat really easily for a smaller size.”

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Posted 4 years ago

Fantastic, we are glad to hear that you found our products and prices good. Here at Mountain dog, we completely understand that measuring for dogs can be difficult even when our sizing guides are 100% accurate. Not every dog is the same size and shape. This is why our exchange service is quick, easy and free! As soon as your return arrives at Mountain Dog HQ, we process your request and we get your new order picked, packed and shipped ready for collection at 4 pm. This can be affected by bank holidays or weekends, but we aim to do this even across those holidays to make sure we have happy customers (Even the ones with wagging tails!). We are glad to hear that you found our process easy and got the right fit for your furbaby! We hope to see you shopping with us again soon. In the meantime, we hope your doggo has great adventures with their new coat!

Posted 4 years ago

“I purchased the ruffwear harness in both orange and teal with matching leads. The harness is well made and the lead attaches securely to it. My 9 month old Shiba Inu looks comfortable in it and it stays in place unlike some other harnesses I have had in the past. Very happy with my purchase.”

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Posted 4 years ago

Hello Irene, Thank you for taking the time to leave a review.

Posted 3 years ago

“Absolutely thrilled with the speed of this delivery plus the value for money and care. Would totally recommend, first time I’ve used them but certainly not the last!”

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Posted 4 years ago

Hello Sheron, Thank you for the lovely review. So glad that you have found us and that you are happy with your order. We can't wait to see you come back to shop with us. We look forward to seeing you again! Mountain Dog Team.

Posted 4 years ago

“Great harness my greyhound walks LOVELY with this, Would 100% recommend any dog owners to purchase :)”

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Posted 4 years ago

Brilliant to hear Kelisha! We hope to see you in the future :)

Posted 3 years ago

“Perfect fit for my collie lab cross, whose previous harness rubbed her under her shoulders. Seems robust and wipable material. Quick delivery.”

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Posted 4 years ago

Thank you for taking the time to leave a review. We are glad to hear that you have found a solution to the harness rubbing. We hope to see you again in the future.

Posted 3 years ago

“Really good product, arrived quickly. As with previous purchases the information was spot on.”

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Posted 4 years ago

Hello Gavin, Thank you for taking the time to leave a review. So glad to hear that you were happy with the service and your order. We hope to see you ordering from us again soon. Mountain Dog Team.

Posted 4 years ago

“Prompt delivery, particularly wanted this Non Stop Dogwear collar & good to find an online retailer with it in stock.”

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Posted 4 years ago

Thank you for the review, Ian! Glad to hear you had a fast delivery time. They are great collars! We are glad that you chose to shop with us. We hope to see you again soon! Mountain Dog Team.

Posted 4 years ago

“Very easy to do business with we will be back again shortly. Excellent prices for the highest quality goods! Thank you.”

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Posted 4 years ago

Hello Deirdre, Thank you so much for taking the time to leave a review for our page. We are so thankful that you bought from us and we are glad to hear that you found our process easy. Thank you again, we hope to see you again soon. Mountain Dog Team.

Posted 4 years ago

“Very pleased with harness, fitted well and delivery very quick.”

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Posted 4 years ago

Hello Shirley, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“I have had several harnesses from Mountain dog and always been very happy. My newest fits my rescue Podenco cross perfectly and the training lead is fantastic. It’s very comfortable in your hand and doesn’t seem to get tangled.”

Mountain Dog 5 star review on 29th January 2022

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Posted 4 years ago

Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media – your pup will be making a guest appearance 😉

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,505 reviews