Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,518 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 22nd April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After many hours of looking online for a harness for my rescue German Shepherd I decided to with this recommendation from a dog trainer. I wanted extra security and I was advised even Houdini would not escape from this. So far, so good. Worth paying a little extra for.”

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Posted 4 years ago

“I ordered this very nice small size collar for my new small rescue dog. It was miles too big. It fitted my pointer instead. !!!”

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Posted 4 years ago

Aha! Well thats one way to do it! We do keep our sizing charts accurate and in-line with manufacturers guidance - so pleased you got the solution to the issue - one delighted pointer for sure!

Posted 4 years ago

“Fantastic customer service! I needed to exchange an item and it could not have been more straightforward.”

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Posted 4 years ago

“I would definitely use this business again. Easy transaction and speedy delivery. This is the second Ruff ware harness I have bought for my difficult to fit "joĺlyoodle" in 4 years. The first one is still great but messy as he is a farmers dog! I love the colour because I can see hi. Easily in the fields when I am working. It is the only harness I have used that he can't escape from and it is lite and easy to adjust for a small dog in this size (xs)”

Mountain Dog 5 star review on 24th July 2021

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Posted 4 years ago

“Great website and choice, with a keen price.”

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Posted 4 years ago

“Great speedy service, recommended”

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Posted 4 years ago

“Easy to navigate website, easy ordering process, prompt delivery. What more can you ask for??”

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Posted 4 years ago

“Quick delivery, happy with the service!”

Mountain Dog 5 star review on 23rd July 2021

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Posted 4 years ago

Hello Justine, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media – your pup will be making a guest appearance 😉

Posted 3 years ago

“I've bought both a back seat cover (ruffwear) and a car harness with overhead safety attachment, and Rolly loves them all. Delivery was quick for all of them and the products are high quality. 10/10 would buy from this site again.”

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Posted 4 years ago

“Excellent selection of products and easy safe site to order and pay. My order came so quickly, really impressed.”

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Posted 4 years ago

“Item was pack and ready to go almost immediately. Received quickly, packaging was ideal. Mountain Dog was a excellent company to deal with.”

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Posted 4 years ago

“Excellent quality, fits really well once adjusted to size. Definitely worth measuring chest, I went with the size up as measurements were top end of size guide. Prompt delivery. Definitely use again”

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Posted 4 years ago

“Brilliant quick service.”

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Posted 4 years ago

“A great quality product, simple ordering and quick delivery”

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Posted 4 years ago

“We were very impressed with the service we received, we ordered the wrong size and were sent the correct size within days. The process was so simple.”

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Posted 4 years ago

“A great online shop. Some of the best pricing and a really great customer support!”

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Posted 4 years ago

“Good solid balls.They take a little longer to destroy than others. I can usually get a couple of days out of each ball.”

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Posted 4 years ago

“Needed to change a dog collar for a smaller size. Return was simple. Efficient turn around. Will visit the store again!”

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Posted 4 years ago

“Great service the products were dispatched shortly after the order was placed”

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Posted 4 years ago

“Really like the great range of quality items and good pricing on them.”

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Posted 4 years ago

Mountain Dog is rated 4.9 based on 6,518 reviews