Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,518 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 22nd April 2026

2113

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Collar and lead were first class quality. Highly recommended”

Mountain Dog 5 star review on 22nd July 2021

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Posted 4 years ago

“All good as expected. Delivery and communication all good.”

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Posted 4 years ago

“Have tried various methods to cool my husky in hot temperatures but this is the only thing that appears to give any relief from the heat.”

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Posted 4 years ago

“Ordered wrong size so sent back for an exchange. Transaction was smooth and efficient, and harness is perfect fit”

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Posted 4 years ago

“This is the second time I've bought from Mountain Dog and both times I have had very good service. I would highly recommend.”

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Posted 4 years ago

“Very pleased with the Harness. Fits perfectly”

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Posted 4 years ago

“A great product, This Harness ArticWolf is Light and Durable and easy to use. Mountain Dog have wonderful customer service. No problems with returns. Daisy is delighted with her supply of Tennis Balls.”

Mountain Dog 5 star review on 21st July 2021

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Posted 4 years ago

Thanks Monica, Daisy looks fab!

Posted 4 years ago

“Excellent service and good quality”

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Posted 4 years ago

“Efficient service.”

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Posted 4 years ago

“Customer focused company providing good service and support. Certainly be recommending them to friends.”

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Posted 4 years ago

“Very quick delivery. Good quality coat which I ordered. Very pleased with the whole service, would definitely recommend.”

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Posted 4 years ago

“Super easy website to navigate, quick to dispatch and receive any orders.”

Mountain Dog 5 star review on 20th July 2021

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Posted 4 years ago

“Very pleased with the goodies I ordered for my new puppy from your company they arrived quickly so we could start enjoying them together”

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Posted 4 years ago

“Good products, great service.”

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Posted 4 years ago

“It's a good little harness for a puppy. it causes no stress on the dog at all. Chest part was a bit loose to start with but she's grown into it very quickly.”

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Posted 4 years ago

She looks fantastic! Thanks Gary.

Posted 4 years ago

“Custom service is second to none, products excellent quality and competitively priced”

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Posted 4 years ago

“Dog towel bag. Just as described and well sized. Another bargain from mountain dog. A great place to shop for everything you could possibly need for your best friend. Courteous service, great prices, helpful staff and speedy delivery what’s not to like.”

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Posted 4 years ago

“Always such efficient and prompt service”

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Posted 4 years ago

“Fits our Whippet perfectly and she can’t wiggle her way out of it. I like the padding on the Web Master. The Flagline padding seemed very skimpy for a Whippet’s tender skin.”

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Posted 4 years ago

“Mountain Dog are Awesome, they sell all of the cool kit for Adventure Dogs and they even have their own Border Collie. I love my new orange lead it's very snazzy, the sheep we also very impressed so I stayed away from them in case they tried to take it. Atlas the Collie aged 4.”

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Posted 4 years ago

Hello Dr. Daniel, Atlas the collie is looking fantastic with his new lead! Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us.

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,518 reviews